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Academic Advisor (Student Services Professional II)

California State University, Dominguez Hills
California, United States
Salary Not specified
Posted Date
Aug 12, 2022

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Position Type
Administrative, Student Affairs, Student Activities & Services
Employment Level
Employment Type
Full Time
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Academic Advisor (Student Services Professional II)

Job No: 517785
Work Type: Staff
Location: Dominguez Hills
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services

Position Information

This is a full-time, permanent (probationary) position.

Conditions of Employment

Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

The California State University (CSU) is committed to safeguarding the health and well-being of our students, faculty, staff, administrators, and the communities we serve, as well as maintaining higher education access and attainment for our students, as such, we embrace a comprehensive strategy designed to reduce the likelihood of transmission of the COVID-19 virus. The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption if eligible. Any candidate advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at CSU Vaccination Policy. Questions about the COVID-19 Vaccination Policy may be sent to

Application Deadline & Salary Information

The application deadline is Thursday, August 25, 2022

The salary range for this classification is minimum: $4,304.00 - maximum: $6,120.00

Major Duties

Under the general supervision of the Student Success Director, the Academic Advisor provides academic advising services to current students and potential majors or minors students. Aids undergraduate students to ensure academic and professional success by reviewing course selection and career goals. The Academic Advisor will collaborate with other departments and refer students to appropriate campus resources. The incumbent will provide solution centered recommendations in support of campus and system-wide graduation initiatives and will contribute to the mission of the Center, College, and University.


Required Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job- related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.

Required Experience: Equivalent of two years of professional experience in one of the student services program areas or in a related field. A master's degree in a job-related field may be substituted for one year of the professional experience.

Required Knowledge, Skills and Abilities

Working knowledge of assets-based, equity centered advising practices
General knowledge of the methods and problems of organizational and program management
General knowledge of culturally-responsive research and interview techniques
General knowledge of the overall operation, functions and programs of the College to which assigned.
Ability to interpret and apply program rules and regulations
Ability use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements
Ability to reason logically; collect, compile, analyze and evaluate data
Demonstrate verbal or written presentations skills
Ability to advise students using assets-based, equity-centered methods individually and in groups
Skill in recognizing multicultural, multisexed and multiaged value systems
Maintain effective working relationships with a diverse student body, faculty, and staff
Demonstrated ability to make decisions and carry through with actions which may impact other Student Services areas.

Preferred Qualifications

Bilingual or multilingual skill is desirable


Driver's License


70% Academic Advising Advise a caseload of students to provide significant and frequent advising opportunities, make decisions in individual cases to resolve student problems within established parameters, regulations, and guidelines, track each student cohort to ensure efficient degree completion. Ensure timely degree completion by providing academic advisement and information on university policies (including open university policies), procedures, and graduation requirements to the undergraduate population. Assist students to understand degree objectives, general education, graduation requirements, and what the purpose of these requirements are and how they fit together to make a meaningful university education. Support students with navigating administrative processes such as course substitutions, transfer credits, permission numbers, change of major, petitions, and adding or dropping of courses, etc. Utilize strengths-based proactive advising strategies to support student development and persistence. Assists students to solve problems that may hinder their development and success. Assist students with the selection of courses and majors which contributes to providing basic career guidance and information. Work with students to resolve issues with financial aid and refer students who need financial support to basic needs and emergency grant resources. Collaborate with faculty and academic chairs to stay updated on curriculum and policy changes. Facilitate student use of Smart Planner and degree roadmaps.

20% Student Success and Collaboration Collaborate with retention specialists, peer mentors, graduation specialists, and faculty to assist in the development and implementation of innovative advising and retention strategies. Identify and refer students to campus resources. Maintain appropriate records to ensure students were adequately served. Interview students and identify sources of strengths and cultural capital and connect them with appropriate and relevant resources and programming (curricular, co-curricular, etc.) Assist in the development and implementation of student satisfaction and evaluation survey. Review responses and recommend solutions. Assist the director with the maintenance of databases in order to support students' progression through the college. Maintain a daily database and present reports on the progress of students supported, challenges experienced, and overall outcomes through the use of appropriate campus technologies. Access, analyze, and update student records to monitor and track academic progress. Participate in marketing and recruitment events both on and off campus for various programs.

10% Other duties as assigned

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce.

California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. For more information or definition of these terms, please visit:

Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

Clery Act crime statistics for CSUDH are available at, or by calling University Police at (310) 243-3639. Upon appointment, all candidates must furnish proof of eligibility to work in the U.S.

The California State University is Smoke and Tobacco Free. Smoking, Vaping and other Tobacco use are Not Permitted anywhere on University property. Education Code 42356, CCR Title 5, Article 9

Applications Close: 25 Aug 2022

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