Assistant Ticket Manager

Assistant Ticket Manager

Job ID: 247731
Location: Statesboro, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us
Join Our Team at Georgia Southern!

Georgia Southern is a dynamic university with three vibrant campuses in Hinesville, Savannah and Statesboro serving the communities in Southeast Georgia. As a Carnegie Doctoral/R2 institution, our world-class scholars instruct about 26,000 students in associate's, bachelor's, master's and doctoral level degree programs. Whether you are seeking the charm of a small town, the traditions of a historical/urban destination near the beach or supporting our military service members and their families, Georgia Southern offers its faculty and staff the best of all worlds!

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. We are steeped in tradition and devoted to academic distinction in teaching, scholarship and service. In 2018 Forbes Magazine listed Georgia Southern, along with 10 other Georgia companies or institutions, as one of America's Best Midsize Employers. Georgia Southern University is passionate about serving our region while preparing our students to be lifelong scholars, leaders, and responsible stewards of their communities and the world.

Location
Statesboro Campus

Department Information
Extramurals Development

Job Summary
The Assistant Manager of Ticket Operations will assist the Ticket Manager in the daily operations of the ticket office.

Responsibilities

• Perform related duties as assigned to support the mission of the University
• Assist Ticket Manager in all athletics ticket office operations, including fulfillment of single and season tickets for all ticketed events in athletics facilities to include athletic events, concerts, graduations, corporate, and other special events
• Communicate effectively with the general public through box office hours, phone, email, social media, and webspace to provide the most up-to-date ticket information and address all inquiries.
• Participate in sales campaigns for prospective ticket sales as needed.
• Help utilize and maintain all ticket office technology including sales software, validation scanners, credit card machines, printers to maximize ticket office efficiency
• Set-up and breakdown of all game day ticket sales outlets
• Assist Manager with will call locations, scheduling and supervision of full-time, part-time, and student employees, management of all revenues and expenses related to the athletics ticket office consistent with all applicable Georgia Southern University policies and procedures.
• Attend community events to promote upcoming athletic events
• Help create and schedule reports based on stakeholder's needs
• Follow all federal, divisional, and University athletics regulations, to include rules and regulations established by the Sun Belt Conference (SBC) and the National Collegiate Athletic Association (NCAA)

Required Qualifications
Educational Requirements

• Bachelor's Degree

Required Experience

• One (1) or more years of related experience

Preferred Qualifications
Preferred Education

• Master's Degree

Preferred Experience

• Experience and proficiency with Paciolan ticketing software

Proposed Salary
$18.50 per hour

Required Documents to Attach

• Please provide two (2) professional references in the Required Documents to Attach section of your application.

Knowledge, Skills, & Abilities
ABILITIES

• Consistently exhibit engaging customer service
• Ability to work well in a diverse and inclusive environment through commitment to equity, diversity, and inclusion
• Proficiency with computer and Microsoft Office applications software including word processing, spreadsheets, and databases
• Ability to adjust to a fast-paced and ever-changing environment

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success
• Demonstrated knowledge and experience with ticket office technology such as printers, scanners, or a digital ticketing software provider
• Understanding of and proven commitment to comply with NCAA, Sun Belt Conference, and institutional athletic rules and regulations

SKILLS

• Effective communication (verbal and written), organizational and human relations skills

Apply Before Date
August 26, 2022

Contact Information
For more information or questions about a job posting, please contact the Department of Human Resources by phone at (912) 478-6947 or by email at hrservice@georgiasouthern.edu.

For technical support, please call the Shared Services Center at (877) 251-2644 or oneusgsupport@usg.edu.

Conditions of Employment
Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Southern University, as determined by Georgia Southern University in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Legally authorized to work in the United States for the duration of employment without assistance from the University.

Must be able to perform duties and responsibilities with or without reasonable accommodation.

Georgia Southern University is a Tobacco and Smoke-Free Community.

Equal Employment Opportunity
Georgia Southern University provides equal opportunities to all employees and applicant for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the America with Disabilities Act to participate in the search process should notify Human Resources: (912) 478-6947.

Other Information

• Must be able to perform duties and responsibilities with or without reasonable accommodation.
• May be required to lift items up to 50 lbs. with or without reasonable accommodation
• This is not a supervisory position.
• No, this position will not be required to drive.
• Work performed in indoor and outdoor environments.
• Work week often extends to evenings, weekends, and holidays
• Some travel required

Background Check
Standard and Education

Other Information
Believing that diversity, equity, and inclusion contribute to excellence in the workplace and to the quality of the University's academic environment, Georgia Southern University is committed to recruiting and retaining diverse faculty and staff to support, promote, and serve a diverse student body and promote Inclusive Excellence. Candidates from underrepresented groups, whose work furthers the institution's Inclusive Excellence goals, and who bring to campus varied life experiences, perspectives and backgrounds are especially encouraged to apply.


To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=39000&JobOpeningId=247731&PostingSeq=1



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