SES Admissions Coordinator

Job Summary

Drexel University’s Strategic Enrollment Services department is seeking an Admissions Coordinator for its Philadelphia based operations, to join an innovative team dedicated to providing outstanding customer service and applicant support to potential undergraduate students interested in attending a comprehensive global research university ranked among the top in the nation. Admissions Coordinators provide personalized support and timely information to prospective students throughout the application and enrollment process. The ideal candidate will be able to communicate with a diverse population of prospective students regarding program requirements, evaluate admissibility against institutional standards, and provide rapid evaluation of previously earned credit for transferability into a large portfolio of undergraduate degree programs.

Essential Functions

• Evaluate candidates for admission to Drexel University through review of their educational credentials and other established criteria.
• Provide both accurate and efficient evaluation of previously earned credits to determine transferability into Drexel University programs.
• Communicate with prospective students in person, by telephone, email, text, and chat to assist them in making informed decisions by providing timely and accurate information during the information-gathering and application process.
• Collaborate effectively with team members, other stakeholder groups within enrollment management, and the university community.
• Utilize CRM to record and document products of work and interactions with prospective students.
• Develop a deep understanding of admissions policies and procedures pertaining to non-traditional undergraduate populations.
• Evening and weekend hours and possible holidays may be required.
• Perform other duties as assigned.

Required Qualifications

• Minimum of a Bachelor’s Degree.
• Minimum of 1 year of experience in a customer-facing role.

Preferred Qualifications

• Outstanding interpersonal, oral, and written communication skills.
• Excellent organizational and time management skills.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Self-motivated and organized.
• Experience with Slate & Salesforce CRM.

Physical Demands

• Ability to lift up to 25lbs.

Location

University City, Philadelphia PA

Additional Information

This position is classified as Exempt with a salary grade of H. For more information regarding Drexel’s Professional Staff salary structure, https://drexel.edu/hr/career/ducomp/salstructure/

Special Instructions to the Applicant

Please make sure you upload your CV/resume and cover letter when submitting your application.

Review of applicants will begin once a suitable candidate pool is identified.

#CB

Advertised:Dec 7 2022 Eastern Standard Time
Applications close:Feb 7 2023 Eastern Standard Time