Johnson County Community College
Program Director, CE
Business Solutions, Continuing Education & Workforce
Type of Position:
Full-time Salaried, Exempt
Work Schedule, Hours per week:
M-F 8am-5pm, 40
hours per week
Pay Grade/Pay Range:
58.58, $67,137-83,922 *Actual
pay depends on qualifications
This position is primarily
responsible for proactively generating demand by building a
pipeline of qualified contract training prospects, negotiating
contracts, closing contracts, managing forecasts to achieve a
specified individual sales target, and identifying strategic
partners. This position makes critical decisions related to
relationship management for JCCC, corporate training solutions,
service engagements, and other ancillary revenue. In addition to
the focus on contract training, the Program Director of Business
Solutions identifies external partnership opportunities for JCCC
and connects stakeholders to appropriate contacts within
Two years account or project management experience
Two years sales experience
Ability to work as a professional team member
Ability to problem solve and analyze
Openness to constant challenge and change
Higher education experience
To be considered for this position we will require an application,
resume, and cover letter.
Position Details: Job duties include but
are not limited to:
BUSINESS DEVELOPMENT AND SALES Develop and implement annual sales
plan to achieve LERN benchmarks including gross revenue and net
profit targets set by the CE branch. Responsible for sales,
strategic account planning, and achieving sales goals by
identifying, qualifying, cultivating, and closing contract training
commitments with local and regional employers. Create demand for CE
programs and training solutions by developing a strong network of
clients and stakeholders. Maintain regular contact with existing
customers while targeting and prospecting for new customers.
Develop, manage, and advance a pipeline of corporate prospects that
have the capacity and need for contract training. Serve as a
consultant and advisor for JCCC's customers and gather the
appropriate resources to ensure the college has met the customers'
Performance is acceptable when:
a. Strategic sales plan is developed annually in collaboration with
other Program Directors and Director of Business Solutions.
b. The program director effectively manages account relationships
from initiation through closure, using CRM and other account
c. The program director cultivates past and current client and
professional relationships to generate future business.
d. Marketing strategies are developed and implemented to enhance
JCCC CE in the marketplace and expand our reputation as a leader in
corporate training and business solutions.
e. The program director attends and participates in community and
f. All decisions regarding potential contracts and ongoing
professional relationships support organizational alignments, LERN
metrics, and goals.
g. Industry insights and market research are utilized and
continuously shared to inform goal setting, prospecting,
course/training development, and revenue planning.
h. Risks associated with contracts are identified and
i. Corporate training and solution contracts are successfully
signed and handed-off to CE Operations for development and program
j. The program director prepares an end-of-year report summarizing
customer trends, satisfaction with JCCC education, barriers to
growth and recommendations on changes that would impact
INDUSTRY KNOWLEDGE Maintain strong professional knowledge of
legislative issues, workforce data, industry trends and marketplace
issues; through research, association meetings, customer meetings,
and other activities. Analyze customer trends to determine future
training needs. Maintain knowledge of all continuing education
programs and course offerings as well as the overall capabilities
of JCCC to match customer needs with existing JCCC training
Performance is acceptable when the program director:
- Maintains knowledge of legislative, industry and marketplace
issues and trends affecting customers in order to support their
- Develops and maintains a working knowledge of each program and
of JCCC's overall capabilities college wide to address customers'
- Identifies customer trends to determine future training
- Collaborates with colleagues in CE (and the Academic Branch
when appropriate) by providing feedback on customer
trends/opportunities for new programs and working with colleagues
to develop products that meet customer needs.
TEAMWORK AND PROFESSIONAL DEVELOPMENT Collaborate with all CE team
members to meet needs of clients, demonstrating best practices in
business development execution.
Performance is acceptable when:
a. Employee works closely with Programming and Operations team
members responsible for training delivery to ensure contract
commitments with external stakeholders are fulfilled as
b. Fluency is demonstrated in using CRM and project management
c. Employee develops and maintains a positive and collaborative
working relationship with all members of the CE team.
MEETS ESTABLISHED METRICS AND GOALS Monitor numbers/metrics
monthly; strategize and analyze plans to fulfill designated
Performance is acceptable when:
a. Analyzes relevant metrics and supporting data at least
b. Proposes solutions to fill needs/opportunities identified
through analysis of metrics and data.
c. Discusses metrics monthly with supervisor.
d. Monitors progress of metrics/goals; establish strategies as
e. All individual and branch-wide metrics set for a given year are
*Duties and responsibilities, as required by business necessity,
may be added, deleted or changed at any time at the discretion of
management, formally or informally, either verbally or in writing.
Scheduling, shift assignments and work location may be changed at
any time, as required by business necessity.
Diversity Statement: Here at Johnson County
Community College, we seek to inspire positive change for our
students, faculty, and staff through promoting growth and
development of all individuals. We aim to create a sense of
belonging, accepting all values, life experiences, and perspectives
on our campus. We are seeking individuals who will bring their
true, authentic selves to JCCC so we can broaden perspectives with
innovative ideas, interests, and passions, while fostering and
promoting our diversity commitments to our community. We believe
that engaging all of our unique employees is the key to students'
success. You belong here.
About JCCC: Established in 1969, Johnson County
Community College is dedicated to transforming lives and
strengthening communities through learning. Located in Overland
Park, Kansas, JCCC has enjoyed a national reputation for
educational excellence and student success for more than 50 years.
That's five decades dedicated to smaller class sizes, more
resources and a thriving campus culture - not to mention our
competitive tuition rates and extracurricular experiences that
transcend the norm.
Equal Employment Opportunity: Johnson County
Community College (JCCC) is an Equal Employment Opportunity
Employer. JCCC provides equal employment opportunities to all
qualified applicants without regard to race, sex, sexual
orientation, gender identity, national origin, color, age,
religion, protected veteran or disability status, or genetic
Disclosure: If you need any assistance throughout
the search process, please reach out to the HR Generalist for this
position. In accordance with the college policy, finalists for this
position will be subject to criminal background investigations.
Individual hiring departments at JCCC may elect to administer
pre-employment tests, which are relevant to essential job functions
as part of the applicant selection/hiring process. Many departments
require those selected for hire to submit a certified transcript
for all degrees obtained. For full consideration, applicants are
encouraged to apply prior to the review date listed in
If you are an applicant requesting assistance or a reasonable
accommodation in the application process, please contact the Office
of Human Resources at 913-469-3877, or email JobsAtJCCC@jccc.edu.
To apply, please visit: https://careers.jccc.edu/en-us/job/494973/program-director-ce-business-solutions