Johnson County Community College
Continuing Education, Continuing Education & Workforce
Type of Position:
Work Schedule, Hours per week:
8am-5pm, 40 hours per week
Pay Grade/Pay Range:
$18.15-$22.69 per hour
*Actual pay depends on qualifications
The Administrative Assistant
provides the Branch support, manages processes and ensures smooth
running of the office. Professionally communicates with all levels
of staff, students, clients and vendors. The position is
customer-service focused while executing tasks, processing and
accurately tracking information using documents, spreadsheets,
databases and technology resources available. Works on a
cross-functional team that supports all aspects of Branch
Associate's Degree or two years of postsecondary education
Two years of related work experience
Computer proficiency in MS Word, Excel, Outlook and database
Strong organizational skills; ability to work on numerous projects
Commitment to accuracy; attention to detail
Comfortable exploring and learning new technology and college
Exercise good judgment and initiative
To be considered for this position we will require an application,
resume, and cover letter.
Position Details - Job duties include but
are not limited to:
SUPPORT THE PLANNING, COORDINATION AND EXECUTION OF OPEN ENROLLMENT
CLASSES AND CONTRACT TRAINING - Assist with pre-course creating to
submit for course building. Proofing all information entered into
course databases (Marketplace and Banner). Prepare various types of
contracts and forms in various software systems. Track student
enrollments and forms. Order, prepare and inventory course
a. Prepare and proof course schedules in a timely manner.
b. Track student and course information in appropriate areas.
c. Communicate any material requirements with students.
d. Confirm course grading is completed and accurate.
e. Notify instructors of course schedule for term.
f. Complete supplemental contracts for instructors.
g. Prepare course surveys.
h. Client billing and follow-up in a timely manner.
i. Monitor and ensure correct textbooks are available for
j. Executes scanning and indexing of paperwork.
PROVIDE ADMINISTRATIVE SUPPORT TO STAFF AND INSTRUCTORS - Supports
instructors and/or other staff members in scheduling of rooms,
supplies and printing needs, and gathering all information required
for classes. Performance is acceptable when instructor:
a. has all materials necessary for all courses.
b. Effectively prioritizes and handles multiple projects
c. Works with campus services and/or catering to guarantee correct
set-up and items are provided for seminars, meetings and other
d. Provides leadership to part-time administrative staff and/or
work study students by training, answering questions, and providing
day-to-day work direction.
PROCESS COMMUNICATION AND INFORMATION FLOW IN TO AND OUTOF THE
PROGRAM/DEPARTMENT - Prepare various types of correspondence.
Organize data and information through databases, spreadsheets and
various other documents. Serve as central point of contact through
phone calls, students/clients, emails, etc. Maintain
confidentiality of sensitive or privileged information. Performance
is acceptable when:
a. Data is easily found for students and courses.
b. Knowledgeable about all aspects program/department.
c. Prepare various types of correspondence, graphics, and other
written communications by composing text, typing, proofing and
finalizing the documents, many of which are proprietary in
d. Organize important data and information for the
program/department by creating databases and filing systems,
maintaining records, and developing and producing reports.
e. Maintain confidentiality of sensitive and/or privileged
information by assuring security and appropriateness of both verbal
and written communications.
f. Participate in staff development opportunities to maintain
expertise sufficient to support program operations.
PROVIDE CUSTOMER SERVICE - Assists students/clients with questions
and resolving problems. Provides course-specific information.
Handles unique enrollment situations such as entry to closed
classes, waivers or pre-requisites. Performance is acceptable when
a. Assists students by responding effectively to questions and
b. Provides course-specific information.
c. Handles unique enrollment situations.
d. Understands roles of all staff/programs to appropriately direct
customers to appropriate area.
e. Serves as a point of contact by effectively handling phone
calls, directing visitors, relaying messages and facilitating
communications both inside and outside of the Branch.
*Duties and responsibilities, as required by business necessity,
may be added, deleted or changed at any time at the discretion of
management, formally or informally, either verbally or in writing.
Scheduling, shift assignments and work location may be changed at
any time, as required by business necessity.
Here at Johnson County
Community College, we seek to inspire positive change for our
students, faculty, and staff through promoting growth and
development of all individuals. We aim to create a sense of
belonging, accepting all values, life experiences, and perspectives
on our campus. We are seeking individuals who will bring their
true, authentic selves to JCCC so we can broaden perspectives with
innovative ideas, interests, and passions, while fostering and
promoting our diversity commitments to our community. We believe
that engaging all of our unique employees is the key to students'
success. You belong here.
Established in 1969, Johnson County
Community College is dedicated to transforming lives and
strengthening communities through learning. Located in Overland
Park, Kansas, JCCC has enjoyed a national reputation for
educational excellence and student success for more than 50 years.
That's five decades dedicated to smaller class sizes, more
resources and a thriving campus culture - not to mention our
competitive tuition rates and extracurricular experiences that
transcend the norm.
Equal Employment Opportunity:
Community College (JCCC) is an Equal Employment Opportunity
Employer. JCCC provides equal employment opportunities to all
qualified applicants without regard to race, sex, sexual
orientation, gender identity, national origin, color, age,
religion, protected veteran or disability status, or genetic
If you need any assistance throughout
the search process, please reach out to the HR Generalist for this
position. In accordance with the college policy, finalists for this
position will be subject to criminal background investigations.
Individual hiring departments at JCCC may elect to administer
pre-employment tests, which are relevant to essential job functions
as part of the applicant selection/hiring process. Many departments
require those selected for hire to submit a certified transcript
for all degrees obtained. For full consideration, applicants are
encouraged to apply prior to the review date listed in
If you are an applicant requesting assistance or a reasonable
accommodation in the application process, please contact the Office
of Human Resources at 913-469-3877, or email JobsAtJCCC@jccc.edu
To apply, please visit: https://careers.jccc.edu/en-us/job/494953/administrative-assistant-continuing-education