Executive Director of Student Success Center

Butler University
Indiana, United States
Salary Not Specified
Posted Date
Aug 11, 2022

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Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services, Chief Student Affairs Officers & Vice Presidents, Other Student Affairs, Student Activities & Services, Executive, Executive Directors
Employment Level
Employment Type
Full Time

Position Overview

Butler University seeks an energetic and innovative Executive Director of Student Success and Support. Butler University is a nationally recognized comprehensive university encompassing six colleges: Arts, Business, Communication, Education, Liberal Arts & Sciences, and Pharmacy & Health Sciences. Butler provides personalized liberal and professional education to approximately 4,500 undergraduate and 1,000 graduate and doctoral students, representing 46 states and 24 countries. The university has six colleges: Business, Communication, Education, Fine Arts, Liberal Arts and Sciences, and Pharmacy and Health Sciences as well as a Division of Professional Studies which serves adult and online learners. Founded in 1855 by abolitionists on the principles of diversity, equality, and inclusion, Butler admitted women and people of color on an equal basis with white males, a radical stance for the time. The Executive Director will continue this strong legacy of inclusion and provide vision, leadership, and comprehensive management of the student success and support efforts in Academic Affairs.

We seek candidates with a demonstrated commitment to promoting diversity, inclusion, and intercultural development in an educational and work environment and will expect contribution to the inclusion efforts on campus. Successful candidates will have a keen desire to energetically support and enhance the work of the University as related to Student Success and Support and have experience supporting students from underrepresented and marginalized backgrounds with a professional understanding of the intersectionality of identities in student success.

Primary Responsibilities, included but not limited to:
  • Direct the University’s effort in student success and support in order to advance the mission of the University;
  • Manage two areas of responsibility in the Student Success Center— the Center for Academic Success and Exploration (CASE) and the Student Disability Services (SDS) office, with a demonstrated ability to lead and supervise a staff that works with diverse populations with broad needs across multiple modalities of learning;
  • Cultivate a vision/mission with the Student Success Center that inspires and engages staff, informs practice, and enhances student development, learning, persistence, and success through academic advising, learning enhancement programs, and targeted support structures;
  • Advocate for and allocate resources to support organizational structure and sustainability, including establishing key goals and maintaining supportive relationships with invested campus partners;
  • Contribute strategic leadership and high level execution in work designed for student success, retention, and the student experience in the first year, including support for non-traditional learners and online course delivery;
  • Collaborate with academic leaders to guide and enhance the University’s efforts in retention efforts by overseeing the development, implementation, and assessment of retention initiatives for both general student populations and identified at-risk cohorts with careful consideration to equity and a practice of data-driven decisions;
  • Direct and oversee multiple academic success and major/career exploration programs, courses, support structures, and outreach initiatives, including but not limited to new student registration; academic enhancement programs, tutoring, pre-professional advising, and the Exploratory Studies program;
  • Partner with student disability professionals and general counsel to maintain compliance as well as bolster the student experience for those registered with SDS;
  • Advise campus leadership and create policy and procedure designed to support students in different developmental stages based on continuous research of evidence-based practice. Oversee development of innovative academic advising initiatives, which includes maintenance and ongoing revision of advising toolkits and resources to assist and train faculty advisors to ensure a consistent advising experience by all students;
  • Represent Academic Affairs on a variety of committees, participate in strategic planning and HLC compliance;
  • Provide timely reports as required to internal and external constituencies and use data to continually sharpen practices; and
  • Manage the office budgets and programming.
Required Qualifications include:
  • Completion of a Master’s degree in higher education administration, counseling, or related field - with knowledge of student development and learning theory.
  • Minimum 5 years work experience with previous professional staff supervisory experience;
  • In-depth, evidence-based knowledge of advising best practices, advising software, student developmental theory, retention strategies, disability resources, international students, and familiarization with adult and online learners;
  • Experience providing student-centered vision and leadership within a higher education setting;
  • Knowledge of strategic, future-focused planning and research needed to support student services for a variety of types of learners;
  • Capability to drive innovation and excellence within the area of student services as well as review and create policies and procedures regardless of modality;
  • Familiarization of legal mandates that impact disability services as well as working knowledge of available assistive technology;
  • Capacity to interact effectively with various internal and external constituencies;
  • Ability to gather, analyze, and interpret data as well as creatively solve problems;
  • A demonstrated commitment to diversity, equity and inclusion and a professional understanding of the intersectionality of identities; and
  • Strong communication, administrative, presentation, and organizational skills.
Preferred Qualifications include:
  • 5+ years of progressive experience in academic support, advising, or student support services
  • Leadership experience at director level or higher in academic support, advising, or student support services
  • In-depth knowledge of Navigate and PeopleSoft software
  • Strong understanding around the post-secondary interpretation and application of legal mandates such as the ADA and Sec 504
  • Demonstrated ability to increase outcomes for diverse student populations
Butler University is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees. We welcome applications from all individuals, regardless of age, gender, gender identity, sex, race, religion, color, disability, protected veteran status, sexual orientation, national origin, or any other legally protected category.

Advertised: August 11, 2022
Applications close:

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