Office Associate II

Job Vacancy Announcement

Position Information

Position Title

Office Associate II

Position Type

Staff

Department

RECRUITMENT AND ADMISSIONS

FLSA

Non-Exempt

Union/Non Union

Union

Full Time or Part Time

Full Time

Grade

5

Salary Range

Hiring Salary Range

$31,785-$34,963

Fixed Term/Tenure Track (Faculty Only)

Regular or Temporary

Regular

Job Description Summary

Performs general clerical/office activities to assist administrative and/or professional personnel. Incumbents interact with the general public by providing information and assistance as it relates to the department’s activities/services, rules and regulations. Work in reoccurring and incumbents are required to select the guidelines and reference that apply to the specific activity. New assignment are given with specific instructions and are not significantly different in nature or procedure from current and/or past assignments.

Minimum Qualifications

EDUCATION AND EXPERIENCE
High school diploma. One to two years related experience or required course work/certification.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of general clerical/office practices and procedures including basic office workflow procedures.
• Knowledge of data processing methods, information storage and retrieval techniques.
• Skills in clerical/office functions such as typing/data entry, filing, answering telephones.
• Skills in operation of basic office equipment and machines, computer terminal, typewriter, copy machines, adding machines, etc.
• Skills in basic mathematical computations.
• Skills in the use of computer hardware and applicable computer software.
• Skills in communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and receive work direction.

Criteria

CRITERIA : The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.

ESSENTIAL DUTIES

• Greets visitors and answers phones; directs person(s) to the appropriate personnel and/or takes message. Provides standard information regarding department procedures, policies, services, etc. upon request.
• Enters statistical and narrative data into computer files according to established procedures and generates standard lists and reports as required.
• Opens, sorts and distributes mail to appropriate personnel.
• Provides customer services by providing forms/applications and answering routine questions regarding departmental programs and services.
• Prepare files including organizing and assembling required documents and preparing and affixing appropriate labels.
• Assist in scheduling meetings and appointments for department personnel and in maintaining appointment and or/ facilities calendars.
• Types various materials including correspondence, reports, etc.; checks for accuracy and completeness; prepares for printing and distributes.
• Files documents, forms correspondence, etc., according to established filing system.
• Gathers, complies and/or review data to ensure completeness and accuracy. May prepare standard recurring reports.
• Enters applications for admissions in Colleague.
• Enters credit and continuing education registrations.
• Perform related work as required.

Job Requirements

PHYSICAL REQUIREMENTS
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.

OTHER REQUIREMENTS

• Must be able to work Monday thru Friday, 10:00 a.m. – 6:00 p.m.
• Ability to communicate effectively in spoken and written standard English.
• As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
• A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.

Is Background Check Required?

Yes

Is the incumbent responsible for working with minor children or directly engaging with minor children on campus?

No

Posting Detail Information

Posting Number

PGCC186511/12

Open Date

08/11/2022

Close Date

09/01/2022

Open Until Filled

No

Background Check Statement

Prince George’s Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.

Special Instructions to Applicants

Effective August 8, 2022, Prince George’s Community College’s current vaccine mandate will expire for students, faculty, and staff. Select exceptions may apply. Face coverings will be voluntary campus-wide, including in classrooms and instructional spaces. Although the College will no longer require new employees and students to be vaccinated as a condition of employment or instruction based on current public health conditions, COVID -19 vaccines and boosters are strongly recommended.

The COVID -19 vaccine mandate will remain in effect for areas that operate under a designated governing body, including allied health, athletics, and first responders.


Application Status ; you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.
Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. How proficient are you in using Microsoft Office Word and Excel?
   • Beginner
   • Intermediate
   • Expert
   • No Experience
2. Please explain the extent of your office experience.
   
   (Open Ended Question)
   
   
3. How did you hear about this employment opportunity?
   • HERC
   • HigherEd Jobs
   • Hispanic Outlook
   • Indeed
   • Personal Referral
   • PGCC Website
   • Social Media (LinkedIn, Twitter, Facebook)
   • The Chronicle of Higher Ed
   • The Washington Post
   • Other: Please indicate below
   • Educause
4. How did you hear about this employment opportunity? If you selected 'Other' please indicate source:
   
   (Open Ended Question)
   
   

Applicant Documents
Required Documents

1. Resume

Optional Documents

1. Cover Letter
2. Letter of Recommendation 1