Office Associate II

Job Vacancy Announcement

Position Information

Position Title

Office Associate II

Position Type

Staff

Department

WELLNESS CENTER

FLSA

Union/Non Union

Union

Full Time or Part Time

Full Time

Grade

5

Salary Range

Hiring Salary Range

$31,785-$34,963/Annually

Fixed Term/Tenure Track (Faculty Only)

Regular or Temporary

Regular

Job Description Summary

Under immediate supervision of the Program Director for the Wellness Center, performs general clerical/office duties to assist the Nurse(s), Counselor, and Program Coordinator for the Violence Prevention Center. Interacts with the students, college community and general public providing information and assistance as it relates to the Wellness Center’s services and activities. While the work may be performed independently and not in the presence of supervision, it is performed in a situation of close control in that duties that are deviated from established procedures require the approval of a supervisor.

Minimum Qualifications

EDUCATION AND EXPERIENCE
High school diploma and one to two years of previous general office/clerical experience. A comparable amount of training and experience may be substituted for the minimum qualifications.

KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of general clerical/office practices and procedures to include basic office workflow procedures.
• Familiar with health care setting and emergencies that arise.
• Skills in clerical/office functions such as typing/data entry, filing, answering telephones.
• Skills in the operation of basic office equipment and machines.
• Skills in the use of applicable computer software
• Skills in effective communications, inter personal skills as applied to interaction with co-workers, supervisor, the general public, etc. Sufficient to exchange or convey information and to receive work direction.
• Ability to follow instructions
• Ability to maintain confidentiality

Criteria

CRITERIA : The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.

ESSENTIAL DUTIES

• Greet visitors to the Wellness Center and direct sign-in procedures.
• Answer, screen and give routine information by telephone courteously, efficiently and tactfully.
• Be knowledgeable about and demonstrate strong customer service skills including those delineated in the student affairs Customer Services Skills standards.
• Prepare routine correspondence, forms and reports accurately and efficiently.
• Establish and maintain general office files and confidential student files.
• Maintain the projects systems of security for equipment, supplies and confidential materials.
• Maintain an accurate inventory of Wellness Center supplies, materials and equipment.
• Order supplies and equipment as needed.
• Be proficient in use of computer technology to support departmental activity, e.g. Microsoft Office Suite, Outlook, and Colleague.
• Assist with Peak Registration and other divisional initiatives.
• Keep informed of available services and scheduled events.
• Provide courteous customer service and general project information to the college community and off-campus individuals/agencies.
• Participate in staff development training.
• Performs other related duties as assigned.

Job Requirements

PHYSICAL REQUIREMENTS
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle, or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.

OTHER REQUIREMENTS

• Must be able to work Monday thru Friday, 8:30 a.m. – 4:30 p.m.
• Ability to communicate effectively in spoken and written standard English.
• As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U.S. citizen or an alien who is authorized to work.
• A background investigation will be conducted prior to the offer of employment. A signed authorization for the release of personal information will be required if selected for an interview.

Is Background Check Required?

Yes

Is the incumbent responsible for working with minor children or directly engaging with minor children on campus?

No

Posting Detail Information

Posting Number

PGCC186811/12

Open Date

10/12/2022

Close Date

Open Until Filled

Yes

Background Check Statement

Prince George’s Community College is committed to providing a safe campus community. PGCC conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, education verification, and when appropriate, a financial (credit) report or driving history check.

Special Instructions to Applicants

Prince George’s Community College values the safety of its students, faculty, and staff. As part of that commitment, the College has announced effective October 21, 2021, all students, faculty, and staff must be vaccinated against COVID -19 or tested for the virus weekly. As a prospective or new employee, you will be required to comply with this mandate and all the necessary safety protocols, including wearing a mask. Please direct your questions related to the vaccination, testing, mask mandates, and requirements for exemptions to VMPO@pgcc.edu .

Application Status ; you will receive an email acknowledging receipt of your application, upon which time no further communication occurs unless selected for an interview or the position is filled. If recommended for hire, communication is immediately sent to your references listed on your application. Also, you will receive an email notification from HireRight requesting you to submit authorization to complete a background investigation.
Posting Specific Questions

Required fields are indicated with an asterisk (*).

1. * Please explain the extent of your office experience.
   
   (Open Ended Question)
   
   
2. * How did you hear about this employment opportunity?
   • HERC
   • HigherEd Jobs
   • Hispanic Outlook
   • Indeed
   • Personal Referral
   • PGCC Website
   • Social Media (LinkedIn, Twitter, Facebook)
   • The Chronicle of Higher Ed
   • The Washington Post
   • Other: Please indicate below
   • Educause
3. How did you hear about this employment opportunity? If you selected 'Other' please indicate source:
   
   (Open Ended Question)
   
   
4. * Please be advised that as required by the 1986 Immigration Act, candidates must be prepared to present acceptable documentation showing identity and that you are a U.S. Citizen or an alien who is authorized to work. It is the college's policy that PGCC does not provide sponsorship for prospective employees. Are you seeking sponsorship?
   • Yes
   • No

Applicant Documents
Required Documents

1. Resume

Optional Documents

1. Cover Letter
2. Letter of Recommendation 1