Chief of Staff, Information Technology (Administrator II)

California State University, Dominguez Hills
California, United States
Salary Not specified
Posted Date
Aug 11, 2022

View more

Position Type
Executive, Other Executive
Employment Level
Employment Type
Full Time

Chief of Staff, Information Technology (Administrator II)

Job No: 517673
Work Type: Management (MPP)
Location: Dominguez Hills
Categories: MPP, Administrative, At-Will, Full Time

Position Information

This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status.

This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Conditions of Employment

Possession of a valid Driver's License is required. Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record.

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

The California State University (CSU) is committed to safeguarding the health and well-being of our students, faculty, staff, administrators, and the communities we serve, as well as maintaining higher education access and attainment for our students, as such, we embrace a comprehensive strategy designed to reduce the likelihood of transmission of the COVID-19 virus. The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption if eligible. Any candidate advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at CSU Vaccination Policy. Questions about the COVID-19 Vaccination Policy may be sent to

Application Deadline & Salary Information

Review of applications will begin August 23,2022, and the position will remain Open until Filled.

Salary is commensurate with experience.

Major Duties

Under the general direction of the Vice President for Information Technology (VPIT), the Chief of Staff (CoS) to VPIT oversees operations of the Office of the Vice President and performing stakeholder management, and engagement of activities to support the work of the VPIT to move the division and university forward and respond to inquiries from campus and community stakeholders. The incumbent is a member of the Vice President for IT senior leadership team and works collaboratively with division leadership to establish and enhance division-wide initiatives. The CoS will perform highly complex, administrative, and technical support duties, as the primary liaison to the Vice President, assist in prioritizing and delegating office workload to assure efficient and effective office operations; plan, coordinate, and organize office and departmental activities and flow of communications for the Vice President. In collaboration with division and campus leadership, the incumbent will participate in work that supports the university and division strategic plans, and other campus-wide initiatives.


Required Education and Experience:

A bachelor's degree from an accredited institution with a foundation knowledge of the principles of organization, administration, and management to include at least two (2) to five (5) years of progressively responsible administrative experience supporting executive-level administrators and handling highly sensitive and confidential matters.

Preferred Qualifications:

Preferred Education: Degree in communications, business administration or public administration.
Preferred Experience: Previous experience working in an I.T. environment. Previous experience supporting a C-Suite executive. At least 2 years of experience using CFS and PeopleSoft applications.

Rquired Knowledge, Skills and Abilities:

Knowledge of:
  • higher education in the public sector;
  • correct English grammar, spelling, and punctuation;
  • routine office software;
  • project management and project cycles
    Ability to:
  • perform standard business mathematical functions, including tracking and comparing data;
  • establish and maintain effective working relationships, and handle sensitive and confidential situations;
  • interpret and apply policies and procedures independently, and make sound recommendations;
  • synthesize, summarize, and evaluate information from multiple sources and perspectives;
  • communicate effectively both in writing and orally;
  • understand complex business processes, and improve on them;
  • handle multiple work unit priorities and projects with little supervision.
  • Act with discretion and independent judgment to maintain confidentiality with respect to committee discussions, Cabinet discussion items, etc.
    Skill in:
  • using Outlook, Excel, Word, and PowerPoint;
  • learning unfamiliar or specialized software such as OneNote and Wrike;
  • reasoning quantitatively and ethically, and understanding and communicating such reasoning in written and spoken English;
  • administrative organization, calendar maintenance, planning meetings, and events;
  • interpersonal relations, teamwork and team-building, and customer service;
  • developing solutions to complex problems in unique and innovative ways
  • Advanced organizational and problem-solving skills to coordinate requests and incidents, including determining priorities and allocating tasks with highly sensitive and confidential data

    Certification: Valid Driver Licence


    45% Stakeholder Management & Engagement

    Serves as primary liaison for the Vice President with internal and external constituencies; supports VP's advisory boards and committees; establishes professional contacts for the VP as requested; represents the VP at external meetings and events in a variety of settings as appropriate; and participates in national and state higher education and technology organizations enhancing the visibility and reputation of the university.

    Collaborates with the Vice President and division leadership team, establish and/or enhance division-wide initiatives and be responsible for ensuring that these initiatives are successfully developed, implemented, and assessed across multiple university groups and constituencies.

    Independently work on projects with minimal supervision and meet with the Vice President on a regular basis to cover progress of divisional projects, reports and other aspects of the office and/or division, and assist with the development and dissemination of written reports and correspondence. Collect and track performance evaluations each year of all staff and MPPs, collect and collate data for reports for the Vice President assigned.

    45% General Operational Activities

    Manages the many and diverse requests and requirements of the Information Technology Vice President's Office, including responding to students, faculty and staff, other administrators, and external visitors; overseeing mandatory technology reports to the Chancellor's Office and external agencies, insuring deadlines are met; reviewing and editing documents and correspondence drafted by others for the Vice President's signature.

    Provides direct and indirect administrative assistance to the Vice President. Ensure the overall operational efficiency of the office. Maintains the Vice President's calendar and travel schedule by managing complex scheduling assignments involving sensitive conversations with high-level contacts ranging from major donors to business executives to campus partners and dignitaries.

    Supervise the IT Office staff, including interviewing, hiring, training, supervising, monitoring, and evaluating all employees. Assist students, staff, faculty and administrators with any problems that involve information technology. Handle all confidential matters related to the office and division. Stay abreast of certain policies and procedures relevant to Information Technology and to the university. Serve as liaison between division departments and IT Office, while establishing and maintaining a positive working relationship with all members of the division. Correspondingly, work with all of the Cabinet's Executive Assistants to advance the affairs of the university.

    Directs the resolution of issues raised by students, faculty, staff, or others by designating the appropriate division member or others to respond and coordinates with respondents to ensure successful and timely resolution.

    Serves as the primary gateway for the Vice President with campus individuals and groups; identifies and alerts the President and Vice Presidents to potential problems or difficulties with policies or procedures.

    Develops high-level briefing papers, drafts reports, and correspondence on behalf of the VP. Edits correspondence and documents prepared by Cabinet members and other executives as necessary.

    15% Planning & Logistics

    Assures implementation of programs developed and initiated by the VP and/or university Cabinet. Updates the VP on implementation of programs developed and initiated by the VP and advices the VP on unresolved issues that must be addressed.

    Maintains a rubric of technologies and partnerships to comprehensively addresses the universities present term needs and forward looking technology landscape.

    Coordinate communication between the Vice President, staff, students, outside organizations, educational institutions, and other constituencies to resolve issues or concerns; respond to staff inquiries and issues; coordinate the update of department web pages and web portals associated with the Vice President's area of responsibility.

    Conducts research, evaluates, and provides information and recommendations to the VP, and others on campus regarding: CSU issues, regional partner strategies and opportunities, and partnership opportunism yet to develop and/or engagements that are underway .

    Assist in coordinating a variety of special events and activities. Compile data for special events and reports; prepare reports containing specialized or sensitive information; select relevant information from a variety of sources.

    Maintain regular communication with division leadership and attend appropriate division and university meetings

    5% Other duties as assigned

    Closing Statement

    California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce.

    California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. For more information or definition of these terms, please visit:

    Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

    Clery Act crime statistics for CSUDH are available at , or by calling University Police at (310) 243-3639. Upon appointment, all candidates must furnish proof of eligibility to work in the U.S.

    The California State University is Smoke and Tobacco Free. Smoking, Vaping and other Tobacco use are Not Permitted anywhere on University property. Education Code 42356, CCR Title 5, Article 9

    Applications Close: Open until filled

    To apply, visit:


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