Community Service Officer

Community Service Officer

Job No: 497137
Position Type: full-time
Location: Lewisburg, PA
Categories: Public Safety

The Community Service Officer (CSO) is an unarmed civilian employee who supports public safety operations by performing a variety of non-law enforcement duties, including security assignments, administrative tasks, and related campus community service functions. The CSO is not a sworn law enforcement officer and does not perform tasks legally restricted to sworn law enforcement officers.

Job Duties:
Essential Job Functions - The duties listed below are intended as illustration only. The omission of specific duties does not exclude those duties from the position if work is similar, related, or a logical assignment to the position.

Public Safety Support
a. Patrol campus on foot, bike, or a vehicle looking for and reporting safety hazards, persons in need of assistance or identifying violations of university regulations.
b. Provide assistance in reporting violations of university regulations to appropriate campus offices.
c. Conducting premise inspections and opening and closing buildings.
d. Provide escort to members of the campus community requesting assistance.
e. Contribute to traffic control as needed including issuing parking citations..
f. Conduct crime prevention awareness training to members of the campus community.
g. Respond with care and compassion to calls for service to include: welfare checks, vehicle lockouts, dead batteries, lost property complaints, noise complaints, requests for student medical transports, other non criminal calls as assigned,and responding with a law enforcement officer if requested.
h.Provide stationary or mobile security at Bucknell owned/leased/controlled property.
i. Provide bank escorts to University officials
j. Provide general security support for university special events to include sporting events, commencement, student move in, reunion weekend and other alumni events.
k. Other duties as assigned
L. The Community Service Officer is a designated Campus Security Authority for Clery reporting purposes.

Minimum Qualifications:
a.High School Diploma or GED
b. Must be available to rotate shifts, work nights, weekends, and overtime
c. Ability to read and interpret manuals and codes
d. Must have a valid PA driver's license
e. Must be able to pass a comprehensive background check
f. Experience working with the public in a service oriented role
g. At least 21 years of age

Knowledge Skills and Abilities
a.Ability to communicate in a calm and professional manner with tact and sound judgment in high stress situations
b. Able to establish and maintain courteous and respectful interpersonal relationships with all university constituency groups.
c. Able to think logically, act quickly based upon reasonable evaluation of a situation.
d. Proven ability to work effectively and constructively with diverse constituencies
e. Ability to exercise sounds, independent judgment without significant supervision.
f. Ability to communicate effectively with others, both orally and in writing, using both technical and non-technical languages
g. Ability to understand and follow oral and/or written policies, procedures and instructions.
h. Ability to mediate and/or resolve complicated issues and concerns.
i. Ability to work and associate with a diverse community in an effective, professional and courteous manner
j. Ability to perform a wide-variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines
k. Ability to observe and recall details and incidents
l. Must be able to use Microsoft office and other software
m. Must be able to communicate and use a portable radio

Physical Demands:
-Must be able to walk long distances
-Must be able to lift at least 25 pounds
-Must be able to work in various weather conditions
-Must be able to work nights, weekends, rotating shifts, overtime assignments
-Must maintain and current and valid drivers license
-Must be able to perform work under stress in an efficient and effective manner
-Must be able to use a radio
-Ability to stand for extended periods of time
-Must be able to communicate both orally and in writing

Work Type:
This is a full-time, 12-month, non-exempt, benefits eligible position.


To apply, visit https://careers.bucknell.edu/en-us/job/497137/community-service-officer







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