Office Support Specialist, Office of Residence Life

Office of Residence Life

Office Support Specialist

Under the supervision of the Director of Residence Life, and with work assigned by the Housing Specialist, the Office Support Specialist (Professional Services Specialist IV) performs basic professional functions using established policies, procedures and guidelines and is responsible for assisting with the coordination of professional operations within the Office of Residence Life. Primary duties include assisting with the following processes: assessment, data collection, compiling reports, purchasing functions, updating student information in the university database and maintaining effective systems for document retention and removal. The Office Support Specialist also performs professional office support functions; works as the operations team leader among the part-time and student worker support staff; and does related work as required. The Office Support Specialist works with the senior management team to create a residential environment conducive to student success and ensures efficient and effective customer service is provided to students and their families. This position requires travel and a flexible schedule including evening and weekend hours.

Qualifications: Graduation from an accredited college with a Bachelor’s degree and one year of professional experience in higher education, education or a business field providing customer service and support services. Professional experience in higher education, specifically residence life and housing is preferred. Candidate must have strong organizational and interpersonal skills and excellent oral and written communication skills.

Candidacy review begins immediately and continues until appointment is made. Please submit your cover letter, resume/CV and contact information for three professional references. Official transcripts are required prior to the starting date of employment.

Attention current Kean University employees (including part-time Student Assistants, Graduate Assistants, Academic Specialists and Adjuncts): Please apply via the internal career site to ensure consideration as an internal candidate. To apply internally, please log into your Workday account and select the Career icon on your homepage to view available positions.

Additional Information

As a condition of employment, external candidates are required to provide proof of COVID-19 vaccination prior to their start date. If you are unable to be vaccinated against COVID-19 for medical or religious reasons, you may submit a request for an exemption. If you are approved for an exemption from the COVID-19 vaccination requirement, you will be required to be tested for COVID-19 by the University on a regular schedule. All employees are expected to follow the University's current health and safety protocols for COVID-19 and any procedures/protocols created through additional correspondence.

Kean University complies with the New Jersey First Act (Senate Bill No. 1730, P.L. 2011, Chapter 70). Any individual newly hired by Kean University will be required to abide by this law and establish a principal residence in New Jersey. New employees will have a full 365 days to establish such residence, from the effective date of hire.

In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position, please refer to Section III.A. of our Reasonable Accommodations Policy & Procedures .

Diversity & Non-Discrimination Statement

Kean University is committed to establishing and maintaining a diverse campus community through inclusive excellence and equal opportunity. Kean’s commitment to access and equity is designed to prepare each graduate to not only thrive, but climb higher in a diverse world. As an affirmative action, equal opportunity institution we work to support a campus-wide agenda to foster a community that both values and promotes the diversity and equity of all students, faculty, staff, administrators, and beyond.

EEO/AA Statement

Kean University is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer