Title: Patient Registration Spec
Department Org: 108820 - Registration
Employee Classification: B2 - Classif'd Part Time AFSCME
Bargaining Unit: AFSCME HSC
Primary Location: Health Science Campus Hospital
Start Time: 7a End Time: 7p
Posted Salary: Starting hourly wage is $15.56
On Call: True
The Patient Registration Specialist performs all outpatient and
inpatient registrations functions, insurance verification, cash
collections for the University of Toledo Medical Center while
providing excellent customer satisfaction. Strive to sustain
courteous and caring impression for patients and visitors.
Communicates effectively to maximize patient flow and provide
excellence in customer relations. Ensure that financial policies
and requirements are met while providing caring access at the
University of Toledo medical Center.
Performs complete and accurate registration and admission functions
for the purpose of maximize reimbursement, and provide timely and
accurate patient information to all other providers and users of
The Patient Registration Specialist is highly skilled and works at
a fully cross-functional level.
1. High School diploma or equivalent required.
2. Recent experience (within 2 years) in hospital or physician
office performing as a primary duty, one of the following is
Check-in/out Clerk-who enters patient demographic/insurance
information in system (testing may be given).
Communication and other skills:
3. Must have working knowledge to operate a computer in a
window-based environment utilizing various software programs such
as Microsoft Word, Excel, Outlook to produce and manage essential
reports and correspondence. Must be able to utilize computer
4. Ability to work with minimum supervision, Ability to apply
understanding to carry out instructions furnished in written, oral,
or diagram form.
5. Ability to develop and maintain professional service oriented
working relationships with patients, families, physicians, nurses,
co-workers, supervisors and others. Ability to provide excellence
customer satisfaction when presenting information and respond to
questions from staff, patient and the general public. Ability to
deal with confrontation and stressful working environment while
maintaining excellence in customer service.
6. Must be able to analyze data, calculate figures and amounts such
as discounts, interest, percentages, add, subtract, multiply, and
divide in all units of measure, using whole numbers, common
fractions, and decimals. Applicants may be tested.
1) Visual acuity of 20/20 or corrected to 20/20 including color
vision when applicable;
2) ability to hear with or without aides);
3) ability to orally communicate;
4) good manual dexterity;
5) ability to push, pull, roll, and transfer/lift 50 pounds
occasionally; 6) ability to stand, walk frequently;
7) ability to bend, reach, stoop, kneel frequently;
8) ability to perform CPR (if required for position).
Occasional carrying of items weighing up to 30 pounds
Conditions of Employment:
All UToledo employees on all campuses, including those working on
campus and working remotely, are required to be fully vaccinated
against Covid-19, or have an approved exemption.
To promote the highest levels of health and well-being, the
University of Toledo campuses are tobacco-free. To further this
effort, the University of Toledo Health Science Campus Medical
Center is requiring candidates for employment to be nicotine-free.
Pre-employment health screening requirements will include cotinine
(nicotine) testing, as well as drug and other required health
screenings for the position. With the exception of positions within
University of Toledo Main Campus and the University of Toledo
College of Medicine and Life Sciences, the employment offer is
conditional upon successful completion of a cotinine test and
Occupational Health clearance.
Equal Employment Opportunity Statement:
The University of Toledo is an equal opportunity, affirmative
action employer. The University of Toledo does not discriminate in
employment, educational programs, or activities on the basis of
race, color, religion, sex, age, ancestry, national origin, sexual
orientation, gender identity and expression, military or veteran
status, disability, familial status, or political
The University is dedicated to the goal of building a culturally
diverse and pluralistic faculty and staff committed to teaching and
working in a multicultural environment and strongly encourages
applications from women, minorities, individuals with disabilities,
dual-career professionals and covered veterans.
The University of Toledo provides reasonable accommodation to
individuals with disabilities. If you require accommodation to
complete this application, or for testing or interviewing, please
contact the Human Resources Department at 419-530-4747 between the
hours of 8:30AM and 5:00PM or apply online for an accommodation
Computer access is available at most public libraries and at the
Office of Human Resources located in the Center for Administrative
Support on the Main Campus of the University of Toledo.
Advertised: 10 Aug 2022 Eastern Daylight Time