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Coordinator, Systems

Guilford Technical Community College
North Carolina, United States
Salary Commensurate with experience
Posted Date
Aug 11, 2022

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Position Type
Administrative, Business & Administrative Affairs, Computer Services & Information Technology, Safety & Security
Employment Level
Employment Type
Full Time
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The creation of the Systems Coordinator position would allow for consistent supervision and qualified oversight of the programs and accompanying contracts. A Systems Coordinator would reduce the work load from sworn staff allowing them to focus on daily police operations.The Systems Coordinator position ensures maintenance and repair of the college's alarm systems, video management system and key management system. S/he coordinates with ITS and the college Risk Manager for the install, maintainence and day-to-day support of the campus security system (Genetec System), and coordinates with ITS and Physical Plant the hardware and software installations across all campuses. S/he performs routine troubleshooting and problem resolution on-site. The Coordinator works with ITS to establish the design, development, documentation, analysis, creation, testing or modification of the aformentioned systems.

In addition to these duties, this position performs other tasks assigned by the Chief of Police or his/her designee to include, clerical and customer service duties for students, faculty/staff, and the public both in person and by telephone. The Systems Coordinator must work effectively with private vendors who provide installation and/or maintenance of various systems used to ensure campus services for GTCC. This also includes the scheduling and coordination of repairs necessary for these systems. The Systems Coordinator must work in conjunction with members of the Campus Police Department in the delivery of professional police services.

Education Required:
  • Associates degree from a regionally accredited post-secondary institution.

Education Preferred:
  • Bachelor's degree related to Information Technology from a regionally accredited post-secondary institution.

Experience Required:
  • Three years of experience in a technical support related field.

Experience Preferred:
  • Experience with Simplex (Johnson) fire alarm systems.
  • Experience with Genetec physical security systems.
  • Experience in commercial key management systems.
  • Experience with AV solutions to include CCTV
  • One-year experience or more managing a building card access system
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