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Multimedia Technician

Harvard University, Faculty of Arts & Sciences
Massachusetts, United States
Salary Not Specified
Posted Date
Aug 10, 2022

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Position Type
Faculty Positions, Communications, Media Studies, Administrative, Academic Affairs, Instructional Technology & Design (Campus), Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other
Employment Type
Full Time
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Job Summary

Education Support Services (ESS), in the Faculty of Arts and Sciences (FAS), provides world-class audiovisual and instructional support, training, and consulting services to faculty, staff, and students. The team supports the school’s mission by delivering premium technology offerings that enhance and creatively advance the teaching & learning environment.

ESS is comprised of six service groups: Assistive Technology Center, Piano Technical Services, the Language Center, Teaching & Learning Support, Design & Engineering, and Event & Media Production. This role will be a part of the Teaching & Learning Support team.

The Multimedia Technician provides multimedia AV support for Harvard courses and events offered by the Faculty of Arts & Sciences. Includes videography, setup and breakdown of equipment, urgent AV troubleshooting during classes, and event support. Work will be assigned by department coordinators based on available shifts. Training on equipment, workflow, and space will be provided by ESS.

Auto req ID


Job Code

402031 Media Technician IV


USA - MA - Cambridge

Business Title

Multimedia Technician



Salary Grade


Time Status



55 - Hvd Union Cler & Tech Workers

Basic Qualifications
  • High school graduate or equivalent technical school
  • At least six months of experience with, audio, video, and/or multimedia technologies
  • Working knowledge of computer hardware, software, and connections to external devices
Additional Qualifications and Skills
  • Professional or educational background in multimedia or a technology-related field a plus
  • Familiarity with lavaliers, handheld mics, Shure wireless microphones, Panasonic and/or Black Magic HD video cameras, HD LCD projectors, Crestron/Extron integrated room control systems, and assistive listening systems preferred
  • Familiarity with projecting content from Microsoft Windows, Mac, and internet media sources
  • Ability to manage multiple tasks simultaneously and meet deadlines
  • An employment record of reliability and strong attendance
  • Ability to work with a range of clients and develop team solutions to service problems in a client-friendly and professional manner
  • Strong customer service orientation
  • Excellent communication skills
Additional Information

All formal offers will be made by FAS Human Resources.


Education Support Services

Pre-Employment Screening

Criminal, Education, Identity


9-5 Monday - Friday

Job Function


Position Description
  • Support faculty, students, and staff in the use and care of classroom multimedia, including video projection from a variety of sources, audio reinforcement in large lecture classrooms, basic troubleshooting of sound systems, and digital video capture as directed by ESS team leaders
  • Assist faculty, students, and staff with projection of teaching materials from PowerPoint, Keynote, Google Sheets, YouTube and other media sources
  • Ensure prompt and professional communications with instructors, staff, and students
  • Take direction from ESS staff and leaders on assignments, policies, and protocols
  • Help coordinate multimedia technology for course and event support
  • Check out AV equipment and transport to and from classrooms
  • Set up AV equipment to begin recording classes in a timely manner before each class begins
  • Strike AV equipment once class has ended and check equipment back into main office
  • Record teaching in classrooms and labs, panning and zooming to capture instructor movement and use of writing surfaces as required
  • Ensure high-quality audio and video recording
  • Help with maintenance of AV equipment
  • Provide availability to shift coordinators to assist with scheduling in a timely manner
  • Provide coverage for colleagues during absences

Faculty of Arts and Sciences

EEO Statement

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.

Physical Requirements

Ability to lift 50 pounds, climb ladders, and swiftly transport equipment across campus

Working Conditions

Some evening and/or weekend shifts may be required.

This position is based in Cambridge, MA.

NOTICE: The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard’s Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University's COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s "COVID-19 Vaccine Information" webpage: .

Commitment to Equity, Diversity, Inclusion, and Belonging

Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

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