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Executive Director, Financial Aid System Operations

Lone Star College
Texas, United States
Salary Not Specified
Posted Date
Aug 9, 2022

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Position Type
Faculty Positions, Business & Management, Business Administration, Administrative, Business & Administrative Affairs, Financial Affairs, Grants & Contracts, Student Affairs, Financial Aid, Executive, Executive Directors
Employment Level
Employment Type
Full Time
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Commitment to Mission

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs
  • One LSC
  • Student Focused
  • Own It
  • Advance Equity
  • Cultivate Community
  • Choose Learning
The Chronicle of Higher Education’s “Great Colleges to Work For” is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College was recognized in five areas: Confidence in Senior Leadership; Diversity; Facilities, Workspace & Security; Job Satisfaction; and Work/Life Balance .

Campus Marketing Statement

Lone Star College-System Office, University Park

Lone Star College offers high-quality, low-cost academic transfer and career training education to 93,000+ students each semester. LSC has been named a 2021 Great Colleges to Work For® institution by the Chronicle of Higher Education and ranked 35th in Texas in the Forbes ‘America’s Best Employers By State’ list.

LSC consists of eight colleges, seven centers, eight Workforce Centers of Excellence and Lone Star Corporate College.

Lone Star College-System Office employees are based at one of two System Office locations; The Woodlands and University Park. Both are the site for multiple administrative departments and system-wide training programs.

Location address is 20515 SH 249 (SH 249 and Louetta Road) Houston, Texas 77070-2607.

Job Description


The Executive Director, Financial Aid System Operations holds direct management authority and accountability to execute policies and operational initiatives for the Financial Department. The person in this position provides leadership to the Program Operations and Reporting and Reconciliation areas of Financial Aid. The Executive Director, Financial System Operations must remain current on federal, state and institutional regulations relating to student financial aid. This position supervises the Workforce Management positions housed in Financial Aid as well as the Managers of Process Operations and Reporting and Reconciliation.


  1. Oversees the daily operations of System Financial Aid and implements LSC’s policies and procedures to ensure the accurate, timely and compliant awarding and processing of federal, state and institutional aid
  2. Remains current on all federal, state and institutional regulations
  3. Oversee and ensure accurate back-office processing such as in-house and third-party verifications, R2T4s, reconciliation, loan processing, Pell Grant and state aid administration
  4. Monitors the allocations of campus-based, local, and state financial aid funds
  5. Leads direct reports; assists with work prioritization and ensures staff are trained and following regulations, policy, and procedures
  6. Develops collegial relationships with internal and external constituents, included but not limited to appropriate funding agencies and governmental agencies
  7. Oversees and ensures compliance for WIOA programs
  8. Interpret, develop, implement and revise policies and procedures to ensure compliance with federal and state laws, regulations and college policies related to financial aid and scholarships
  9. Understand, research, and interpret functional requirements and regulations; formulate processes to meet these requirements and regulations
  10. Assures regulatory compliance pertaining to federal and state student aid programs through provision of thorough and timely development and implementation of appropriate processes and procedures
  11. Works with financial aid staff to ensure accurate documentation of policies and procedures for the administration of the federal Title IV, Title VII and State programs
  12. Coordinates and collaborates with the other Executive Directors of Financial Aid on regulatory and operational projects, including but not limited to establishing Financial Aid-related policies and procedures
  13. Responsible for other reasonable, related duties as assigned

  • Strong personal integrity and the ability to form effective partnerships
  • Ability to collaborate with others and work in a team environment
  • Knowledge of federal and state financial aid programs including trends in the field of financial aid
  • Excellent organizational, written and verbal skills
  • Ability to work expediently and professionally with multiple stakeholders
  • Skilled in the use of technological tools and systems used to support and deliver financial aid programs and services to students
  • Ability to think strategically and initiate solutions where necessary
  • Excellent time management and prioritization skills
  • Working knowledge of the regulatory environment affecting student financial aid preferred

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

  • Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
  • Interface with internal and external contacts as needed to carry out the functions of the position
  • Work is performed in a climate-controlled office with minimal exposure to safety hazards
  • May regularly travel to different LSC locations
  • May be fully reassigned to other LSC locations if necessary
  • May work weekends and untraditional hours if necessary
  • Bachelor’s degree and at least 7 years of related work experience, or an equivalent combination of education and experience
  • Experience must include at least 5 years in a manager- or director-level position
  • Must be in, and maintain, good standing with the Department of Education for continued employment
  • Must successfully complete all NAFSAA Professional Credentials wtihin one year of hire
  • Master’s degree and 4 years of progressively responsible experience in Higher Education, specifically in a financial aid office
  • Certified Financial Aid Administrator (CFAA) certification

Hiring salary range is $85,960 - $98,854

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

Your resume should provide a complete picture of your work experience. The resume should include the following information for each position listed:

  1. Length of time (specific months and years) of employment
  2. If the position was full time or part time
  3. If the position was paid or unpaid
  4. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Special Instructions

Go to the Job Search page, click on ‘My Activities’ at the top of the page. Under My Cover Letters and Attachments you will click on ‘Add Attachment.’ Please be sure to put the Job ID# in the title once you name your file for cover letters only, unless you attached your cover letter with your resume.

If you are applying for an Instructional position (i.e. Faculty, Adjunct Faculty, Instructor), please ensure you include the following to be considered: Resume/CV, Cover Letter, Teaching Philosophy, and unofficial transcripts.

You must limit your file name for any attachment to 40 characters or less.

How to Apply


We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at .

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

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