Payroll Coordinator

General summary/purpose:

The Payroll Coordinator is responsible for the accurate, timely support of Jhpiego payroll functions in accordance with University policy. The person in this role works closely with the Finance & Accounting Team, and with Jhpiego Global Human Resources Office

This is a hybrid role based out of our Baltimore, MD office. Jhpiego's hybrid schedule requires employees to work in the office 2 days per week.

Specific duties & responsibilities:

• Assist with Jhpiego Payroll changes in accordance with JHU policies and procedures. This includes hiring, terminations, payroll cost transfers and changes in hours via SAP, affecting full-time and part-time staff, casual and student employees, meeting the JHU HR Payroll Shared Services specified timeline
• Support E210 timekeeper entries
• Troubleshoot effort submission tool workflow issues
• Responsible for maintaining confidential employee data
• Maintain electronic files of personnel, and payroll records in Jhpiego system (SAP)
• Use Excel spreadsheets to assemble, manipulate, and format data and/or reports
• Ability to work as an effective team player, respond proactively and efficiently in obtaining and providing essential financial information
• Create and revise systems and procedures by analyzing operating practices;
• Resolve administrative problems by analyzing information; identifying and communication solutions;
• Maintain rapport with customers, managers, and employees by setting priorities and escalating urgent situations to department managers.
• Provide information by answering questions and requests;
• Maintains continuity of work operations by documenting and communicating needed actions to management; discovering irregularities and determining continuing needs;
• Accomplish department and organization objectives by completing related results as needed;
• Require analytical ability to gather data, analyze personnel requests, and interpret department policies and procedures;
• Maintain updates to the Finance and Accounting website by uploading and posting current documentation/policies/procedures/guidance.

Minimum qualifications (mandatory):

• Bachelor’s degree in Finance, Accounting, Business, or equivalent experience preferred
• 3 years' payroll administration experience, preferably in support of international development program operations
• SAP experience preferred
• 1+ years' of JHU experience preferred
• Experience in handling confidential and sensitive materials, with the ability to maintain confidentiality
• Strong math and reasoning skills
• Effective Thinking and Problem-Solving abilities
• Demonstrated ability to effectively manage multiple priorities
• Exceptional Customer Service skills
• Strong Communication skills, both verbal and written
• Meticulously detail oriented
• Superior time management and organizational skills with ability to meet deadlines
• Ability to exercise independent judgment
• Intermediate knowledge in the use of Microsoft Outlook, Excel, and Word
• Basic knowledge of general accounting policies and procedures
• Commitment to diversity and to serving the needs of a diverse population