Digital Makerspace Technician

Posting Details

Posting Details

​Benefits of Working at UNCW

Want to become a soaring UNCW Seahawk and work at one of the best universities on the East Coast? Want to put your toes in the sand after a day of work? The University of North Carolina Wilmington offers a wonderfully vibrant university community along with a beautiful location just miles from the beach.

Employees of UNCW are provided a comprehensive benefits package as well as other programs, resources, policies, and practices that help to support a work/life balance. Our programs have been designed to provide a variety of choices to best fit your needs and the needs of your family. Full time employees are eligible for dental, vision and health insurance plans. Health insurance benefit plans eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available.

Full time employees are also eligible for up to three (3) paid waivers from the state and then UNCW provides an additional two waivers in the summer for classes taken only at UNCW including the application fee and book rental. In addition as a full time employee, UNCW offers a free membership to the Campus Recreation Center, free vaccine and booster shots offered on campus, meditation and yoga sessions, voluntary supplemental insurance coverages, pretax flexible spending accounts, 12 paid holidays, 24 hours of paid community service leave time, paid vacation and sick leave accrual and family medical leave after 12 months of continuous service

We also offer an abundance of training and development programs through our Dare to Learn Academy , Skillport , and the employee assistance program , many of which are offered free of charge.

Recruitment Range

$ 40,729- $50,250

Vacancy Number

S01864

Position Title

Tech Support Technician

Working Title

Digital Makerspace Technician

Competency Level

Journey

Dept/School

Randall Library - 30800

Primary Purpose of Organizational Unit

Academic Affairs is the central division for implementing the academic mission of the University of North Carolina Wilmington. Through effective academic policies, practices, and programs, it provides leadership for excellence in teaching, scholarship, and creative work, as well as service to local, regional, and global communities.

William Madison Randall Library supports the University’s mission through the provision of information resources, services, and programs relevant to the needs of its students, faculty, and staff. It also serves as a rich cultural resource for the surrounding community and the region. To accomplish this mission, the library provides (1) diverse collections of informational resources in multiple formats and specialized technologies to enable the creation of new knowledge; (2) efficient access to those informational resources and technologies; (3) assistance and instruction in identifying, evaluating and interpreting information; (4) a safe and comfortable facility which stimulates intellectual curiosity and reflective thinking; and (5) programs that connect scholars and interested individuals with information and expertise to inspire lifelong learning.

The Randall Library Information Technology and Systems department deliver a broad range of technology and systems support and services for library users (students, staff, faculty, and community visitors) and library operations. The Library provides a significant and expanding online presence, including online search and discovery, research support, information literacy, and digital library services. In addition, the Library maintains a variety of online technologies to support efficient internal library operations.

College

Randall Library - 30800 College

College/School Information

University Information

The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.

A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to- BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.

The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.

UNCW has been part of the University of North Carolina System since 1969.

Location of Workplace

Main UNCW Campus

Brief Summary of Work for this Position

The Digital Makerspace Technician will support the Digital Makerspace Coordinator in the daily operations of the Digital Makerspace, with a focus on training and supervising a growing number of student work assistants.

The Digital Makerspace Technician will assist with implementing new services and technology and will participate in improving existing procedures such as technology lending and makerspace scheduling. The DMS Technician will assist the DMS Coordinator in instruction such as training appointments, demonstrations, and workshops. As a member of the Randall Library Information
Technology and Systems department, this position works in collaboration with Library IT, campus ITS, liaison librarians, and others to explore the application of technology to
learning and research.

Key responsibilities include (not limited to)
Manage the inventory levels of consumable materials and re-order as necessary to ensure there is no downtime of 3D printers or laser cutters. Provide consultations on digital media and fabrication to students, faculty, and staff. Maintain DMS equipment, machines, and documentation. . Supervise, train, schedule, and assist with hiring student employees.

The primary duties of the position include
Student employee supervision will include answering questions, following up on projects, and advanced troubleshooting student employee questions. This position will also train student employees on Digital Makerspace equipment, policy, and procedure. This position will be required to maintain, repair, operate, and assemble equipment such as 3D printers, laser cutters, 3D scanners, and Virtual Reality headsets. This position will also instruct during consultations, workshops, and classes as needed in conjunction with the DMS Coordinator.

Minimum Education and Experience Requirements

Graduation from high school and one year in the field of technology related to the positions’ role. Computer coursework may be substituted year for year for the required experience; or an equivalent combination of education and experience.

Preferred education, professional skills and experience

• Demonstrated ability to learn and apply emerging technologies and effectively assist others in learning them
• Demonstrated knowledge of makerspace-related or advanced technologies and equipment, for example: 3D printing, 3D modeling, laser cutters, graphic editing, video editing, virtual reality, and augmented reality
• Experience hiring, training, supervising, and inspiring a team of student employees
• Experiencing implementing, maintaining, and troubleshooting advanced or makerspace technologies and equipment
• Experience developing training programs
• Bachelor’s degree and knowledge in the field of technology related to the position’s role
• Demonstrated familiarity with 3D printing and computers
• Demonstrated experience with conducting training

Required Certifications or licensure

N/A

FTE

1.0 (40 hours per week)

Months Per Year

12 Months

Work Days

Tuesday - Saturday

Work Hours

10:00AM - 7:00PM

Type of Position

Permanent

Anticipated Ending Date if Time-Limited

Position Number

6635

Job Posting Date

08/09/2022

Posting Close Date

09/06/2022

Number of Openings

Single Incumbent

Special Notes to Applicants

| PLEASE NOTE : This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application before you apply for this position. Failure to answer all required questions will cause the system to disqualify your application.
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| For more info/to apply visit http://jobs.uncw.edu. Applications must be submitted through the online application system to be considered.
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| You will be required to attach a cover letter and resume to successfully apply for this position. To receive full consideration, please be sure you have completed the ‘Work History’ section of the application before you apply for this position.
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| This position is being recruited at the Journey level. If no applicants apply who meet the required competency and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

EEO Statement

At the University of North Carolina at Wilmington ( UNCW ), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.

Eligibility for Employment

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

External Link to Posting

https://jobs.uncw.edu/postings/25463
Applicant Documents
Required Documents

1. Resume
2. Cover Letter
3. List of 3 Professional References

Optional Documents Posting Specific Questions

Required fields are indicated with an asterisk (*).