Outreach Specialist

Outreach Specialist

Salary: $68,538.00 - $84,293.00 Annually
Location: Districtwide, CA
Job Type: $ATS$JobTypeJobType
Division: DO District Office
Job Number: 2022067
Closing: 8/25/2022 11:59 PM Pacific

General Purpose
Under general supervision, provides matriculation services to prospective and new students on campus or at schools; acts as a liaison with a variety of schools and community groups; facilitates placement testing; provides lead-level direction to lower-level outreach and assessment services employees; and performs related duties as assigned.

Essential Duties & Responsibilities

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.

• Provides day-to-day lead work guidance and direction to other staff and Student Ambassadors; assigns, schedules and monitors work for completeness, accuracy and conformance with District, department and legal/regulatory requirements and standards; provides information, instruction and training on work procedures and technical, legal and regulatory requirements.
  

• Acts as a liaison to local elementary, middle and high schools, adult education programs and/or community groups to plan, schedule and facilitate matriculation activities including informational workshops, application and enrollment processes and placement testing; provides information to students on college course offerings and prerequisites, majors and transfers and coordinates with counselors to create education plans.
  

• Provides information and delivers presentations on campus and in the community to current and prospective students, faculty and staff, parents, high school counselors, community organizations and other colleges and educational institutions; represents the college, department or program at events, such as college and job fairs, orientation programs, community events and outreach events.
  

• Coordinates and leads campus tours; coordinates or participates in large outreach, orientation and registration events on campus and in other locations; develops and conducts presentations; follows up with students using a variety of communication methods to encourage and ensure students are successfully matriculating.
  

• Coordinates or participates in the oversight of the Student Ambassador Program; assists with recruitment, selection, training and scheduling of program participants; may provide work direction and guidance to participants.
  

• Maintains a variety of standard office and specialized records and files; develops and maintains marketing materials, brochures and flyers; maintains spreadsheets and databases; generates sensitive and complex reports, documents and personnel documentation using advanced word processing; maintains and ensures the confidentiality of all student documents and records in accordance with the Family Educational Rights and Privacy Act and established District policies and procedures.
  

• Demonstrates sensitivity to and understanding of historically minoritized groups and participates in professional development activities to increase cultural competency to enhance equity-minded practices within the District.
  
  

OTHER DUTIES

• Proctors assessment testing.
  

• Troubleshoots technology issues at off-campus sites.
  

• Performs related duties as assigned.
  

Employment Standards / Minimum Qualifications

KNOWLEDGE, SKILLS AND ABILITIES

Knowledge of:

• Policies, procedures, goals and objectives of a college outreach program.
  

• Principles, methods and practices applicable to the design and implementation of public relations, community outreach and college marketing programs.
  

• District assessment and matriculation policies and procedures applicable to areas of responsibility.
  

• Practices and techniques of sound business communication; correct English usage, including spelling, grammar and punctuation.
  

• The Family Educational Rights and Privacy Act and other District, state and federal laws, rules, regulations and policies governing student assessment, testing and records.
  

• Applicable sections of the California Education Code.
  

• Safety policies and work practices applicable to the work.
  

• Basic principles and practices of employee work guidance and direction.
  

• Uses and operations of scanners, phone systems, computers, standard business software, and database and spreadsheet applications.
  

Skills and Abilities to:

• Plan, develop and implement services and outreach activities with a group of schools to recruit and assist new students, particularly at-risk students.
  

• Represent the District effectively in public and one-on-one settings with school administrators, potential students and the public on a variety of complex issues.
  

• Interpret, explain and apply complex guidelines, policies and procedures applicable to assigned responsibilities with consistency and a high degree of accuracy.
  

• Use automated systems for administering and reporting test results for various tests.
  

• Analyze problems, evaluate alternatives and recommend or adopt effective courses of action in accordance with established policies and procedures.
  

• Compose clear, concise and comprehensive analyses, correspondence, reports, studies, presentations and other written materials.
  

• Effectively engage and support historically minoritized groups by addressing issues of equity and improving culturally responsive service-oriented practices.
  

• Communicate effectively orally and in writing; make effective oral presentations to a variety of audiences.
  

• Track statistical information utilizing complex spreadsheets and databases.
  

• Maintain confidentiality of District and student files and records.
  

• Understand, interpret, explain and apply applicable laws, codes, regulations, policies and procedures.
  

• Operate a computer and use standard business software.
  

• Exercise tact and diplomacy in dealing with sensitive, complex and confidential student situations.
  

• Establish and maintain effective working relationships with all those encountered in the course of work.
  
  

EDUCATION AND EXPERIENCE

Graduation from an accredited four-year college or university with a bachelor's degree in business, education, psychology, communications, English or a related field and three years of increasingly responsible outreach, public relations or student assessment experience; or an equivalent combination of training and experience.

LICENSES, CERTIFICATES AND OTHER REQUIREMENTS:

A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program.

PHYSICAL AND MENTAL DEMANDS

The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and to stand for long periods; and lift up to 25 pounds.

Specific vision abilities required by this job include close vision and the ability to adjust focus.

Mental Demands

While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work.

WORKING ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employees work under typical office conditions subject to frequent public contact and interruption; intermittent exposure to individuals acting in a disagreeable fashion; occasional evening, weekend and/or holiday hours required on an as-needed basis. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime.

Assessment Process

All SCCCD employees will be required to be fully vaccinated for COVID-19 as a condition of employment. To learn more about this requirement, visit the Vaccine Mandate information page or go to scccd.edu.
APPLICATION SUBMISSION
To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd. Please attach to your application a copy of your degree(s) or transcripts (must include when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application.

ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS.

When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications.

All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application.

APPLICATION REVIEW AND ASSESSMENTS
The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process.

The assessment process will include a competency assessment (50% weight) and a performance assessment (50% weight). Of those achieving a passing score on the competency assessment, only the most qualified candidates, plus ties, will be invited to the performance assessment. Passing score is 75% out of 100% on each assessment section.

INITIAL TESTING TENTATIVELY SCHEDULED FOR SEPTEMBER 6, 2022
The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application.

ELIGIBILITY LIST
Candidates who attain a passing score on each part of the assessment will be placed in rank order on a district wide Open-Competitive List. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently. The eligibility list will be used to fill current vacancies in this classification Districtwide for at least six (6) months. The current vacancy is at Clovis Community College.
PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT.
ACCOMMODATIONS
Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process.

State Center Community College District is an Equal Employment Opportunity Employer. It is the policy of State Center Community College District to provide all persons with equal employment and educational opportunities without regard to race, ethnicity, national origin, gender, age, disability, medical condition, marital status, religion or similar factors as defined by law. We are a Title V employer.



To apply, visit https://www.schooljobs.com/careers/scccd/jobs/3665197/outreach-specialist jeid-96f068903d61d741a6182a30317557c1