Outreach Specialist
- Employer
- State Center Community College District
- Location
- California, United States
- Salary
- Salary Not specified
- Date posted
- Aug 10, 2022
View more
- Position Type
- Administrative, Student Affairs, Disabled Student Services
- Employment Level
- Administrative
- Employment Type
- Full Time
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Outreach Specialist
Salary: $68,538.00 - $84,293.00 Annually
Location: Districtwide, CA
Job Type: $ATS$JobTypeJobType
Division: DO District Office
Job Number: 2022067
Closing: 8/25/2022 11:59 PM Pacific
General Purpose
Under general supervision, provides matriculation services to prospective and new students on campus or at schools; acts as a liaison with a variety of schools and community groups; facilitates placement testing; provides lead-level direction to lower-level outreach and assessment services employees; and performs related duties as assigned.
Essential Duties & Responsibilities
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to this class.
- Provides day-to-day lead work guidance and direction to other
staff and Student Ambassadors; assigns, schedules and monitors work
for completeness, accuracy and conformance with District,
department and legal/regulatory requirements and standards;
provides information, instruction and training on work procedures
and technical, legal and regulatory requirements.
- Acts as a liaison to local elementary, middle and high schools,
adult education programs and/or community groups to plan, schedule
and facilitate matriculation activities including informational
workshops, application and enrollment processes and placement
testing; provides information to students on college course
offerings and prerequisites, majors and transfers and coordinates
with counselors to create education plans.
- Provides information and delivers presentations on campus and
in the community to current and prospective students, faculty and
staff, parents, high school counselors, community organizations and
other colleges and educational institutions; represents the
college, department or program at events, such as college and job
fairs, orientation programs, community events and outreach
events.
- Coordinates and leads campus tours; coordinates or participates
in large outreach, orientation and registration events on campus
and in other locations; develops and conducts presentations;
follows up with students using a variety of communication methods
to encourage and ensure students are successfully
matriculating.
- Coordinates or participates in the oversight of the Student
Ambassador Program; assists with recruitment, selection, training
and scheduling of program participants; may provide work direction
and guidance to participants.
- Maintains a variety of standard office and specialized records
and files; develops and maintains marketing materials, brochures
and flyers; maintains spreadsheets and databases; generates
sensitive and complex reports, documents and personnel
documentation using advanced word processing; maintains and ensures
the confidentiality of all student documents and records in
accordance with the Family Educational Rights and Privacy Act and
established District policies and procedures.
- Demonstrates sensitivity to and understanding of historically
minoritized groups and participates in professional development
activities to increase cultural competency to enhance equity-minded
practices within the District.
OTHER DUTIES
- Proctors assessment testing.
- Troubleshoots technology issues at off-campus sites.
- Performs related duties as assigned.
Employment Standards / Minimum Qualifications
KNOWLEDGE, SKILLS AND ABILITIES
Knowledge of:
- Policies, procedures, goals and objectives of a college
outreach program.
- Principles, methods and practices applicable to the design and
implementation of public relations, community outreach and college
marketing programs.
- District assessment and matriculation policies and procedures
applicable to areas of responsibility.
- Practices and techniques of sound business communication;
correct English usage, including spelling, grammar and
punctuation.
- The Family Educational Rights and Privacy Act and other
District, state and federal laws, rules, regulations and policies
governing student assessment, testing and records.
- Applicable sections of the California Education
Code.
- Safety policies and work practices applicable to the
work.
- Basic principles and practices of employee work guidance and
direction.
- Uses and operations of scanners, phone systems, computers,
standard business software, and database and spreadsheet
applications.
Skills and Abilities to:
- Plan, develop and implement services and outreach activities
with a group of schools to recruit and assist new students,
particularly at-risk students.
- Represent the District effectively in public and one-on-one
settings with school administrators, potential students and the
public on a variety of complex issues.
- Interpret, explain and apply complex guidelines, policies and
procedures applicable to assigned responsibilities with consistency
and a high degree of accuracy.
- Use automated systems for administering and reporting test
results for various tests.
- Analyze problems, evaluate alternatives and recommend or adopt
effective courses of action in accordance with established policies
and procedures.
- Compose clear, concise and comprehensive analyses,
correspondence, reports, studies, presentations and other written
materials.
- Effectively engage and support historically minoritized groups
by addressing issues of equity and improving culturally responsive
service-oriented practices.
- Communicate effectively orally and in writing; make effective
oral presentations to a variety of audiences.
- Track statistical information utilizing complex spreadsheets
and databases.
- Maintain confidentiality of District and student files and
records.
- Understand, interpret, explain and apply applicable laws,
codes, regulations, policies and procedures.
- Operate a computer and use standard business
software.
- Exercise tact and diplomacy in dealing with sensitive, complex
and confidential student situations.
- Establish and maintain effective working relationships with all
those encountered in the course of work.
EDUCATION AND EXPERIENCE
Graduation from an accredited four-year college or university with a bachelor's degree in business, education, psychology, communications, English or a related field and three years of increasingly responsible outreach, public relations or student assessment experience; or an equivalent combination of training and experience.
LICENSES, CERTIFICATES AND OTHER REQUIREMENTS:
A valid California driver's license and the ability to maintain insurability under the District's vehicle insurance program.
PHYSICAL AND MENTAL DEMANDS
The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands
While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment; and reach with hands and arms. Employees are frequently required to walk and to stand for long periods; and lift up to 25 pounds.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Mental Demands
While performing the duties of this class, employees are regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve problems; observe and interpret situations; learn and apply new information or skills; perform highly detailed work; work on multiple, concurrent tasks; work with frequent interruptions; work under intensive deadlines; and interact with District managers, staff, the public and others encountered in the course of work.
WORKING ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employees work under typical office conditions subject to frequent public contact and interruption; intermittent exposure to individuals acting in a disagreeable fashion; occasional evening, weekend and/or holiday hours required on an as-needed basis. The employee may be required to travel to locations other than assigned work site and to adjust to work schedule changes and requirements to work overtime.
Assessment Process
All SCCCD employees will be required to be fully vaccinated for COVID-19 as a condition of employment. To learn more about this requirement, visit the Vaccine Mandate information page or go to scccd.edu.
APPLICATION SUBMISSION
To move forward in the selection process, you must complete an online application through our web site at http://www.schooljobs.com/careers/scccd. Please attach to your application a copy of your degree(s) or transcripts (must include when degree was awarded) or your application may be considered incomplete. Resumes may also be uploaded but cannot be used in lieu of a completed application.
ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NOT BE ABLE TO MAKE REVISIONS TO YOUR APPLICATION MATERIALS.
When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications.
All required documents must be submitted by the applicant. Personnel Commission staff will not upload your documents for you. The State Center Community College District does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application.
APPLICATION REVIEW AND ASSESSMENTS
The application review process includes an evaluation of training and experience based on given application information and answers to supplemental questionnaire. Only the most qualified applicants, who pass the minimum qualifications review, will be invited to the assessment process.
The assessment process will include a competency assessment (50% weight) and a performance assessment (50% weight). Of those achieving a passing score on the competency assessment, only the most qualified candidates, plus ties, will be invited to the performance assessment. Passing score is 75% out of 100% on each assessment section.
INITIAL TESTING TENTATIVELY SCHEDULED FOR SEPTEMBER 6, 2022
The assessment process / assessment date is subject to change as needs dictate. All communication regarding this process will be delivered via email to the address listed on your application.
ELIGIBILITY LIST
Candidates who attain a passing score on each part of the assessment will be placed in rank order on a district wide Open-Competitive List. Using the same process, a separate Promotional List will be established and both Lists will be used concurrently. The eligibility list will be used to fill current vacancies in this classification Districtwide for at least six (6) months. The current vacancy is at Clovis Community College.
PASSING THE ASSESSMENTS AND BEING PLACED ON THE ELIGIBILITY LIST DO NOT GUARANTEE AN OFFER OF EMPLOYMENT.
ACCOMMODATIONS
Individuals with disabilities requiring reasonable accommodation in the selection process must inform the State Center Community College District Personnel Commission Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodations should document this request including an explanation as to the type and extent of accommodation needed to participate in the selection process.
State Center Community College District is an Equal Employment Opportunity Employer. It is the policy of State Center Community College District to provide all persons with equal employment and educational opportunities without regard to race, ethnicity, national origin, gender, age, disability, medical condition, marital status, religion or similar factors as defined by law. We are a Title V employer.
To apply, visit https://www.schooljobs.com/careers/scccd/jobs/3665197/outreach-specialist jeid-96f068903d61d741a6182a30317557c1
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