Resident Director, Residence Life

University of Tennessee at Chattanooga
Tennessee, United States
Salary Not Specified
Posted Date
Aug 9, 2022

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Position Type
Administrative, Student Affairs, Other Student Affairs, Residence Life, Student Activities & Services
Employment Type
Full Time

Resident Director (Student Services Professional 1 - MR 07 )

Housing and Residence Life

University of Tennessee at Chattanooga

The Resident Director is responsible for the complete supervision of a residence hall complex, comprised of 1-2 buildings and 400-600 students. This includes supervision of 10-30 student employees, an administrative assistant, and up to one graduate assistant. RD’s participate in the selection and training of Resident Directors, graduate assistants, and 93+ Resident Assistants to create a campus community that is conducive to student success. RD’s are first responders for matter of safety and student crisis. They provide and oversee student activities, student conduct matters, educational efforts, and administrative duties. This position is a key coordinator in the retention, progression, and graduation of students.

Duties and Responsibilities:

Staff Supervision & Development
  • Recruits, interviews, trains, and supervises 10-30 student staff within assigned complex
  • Trains and supervises at least one full time support staff
  • Conducts individual meetings, staff meetings, and regular evaluations
  • Provides positive feedback and motivation as well as hold staff accountable
  • Provides & participates in ongoing training and staff development
Student Development & Education
  • Oversees implementation of residential curriculum and educational strategies within assigned apartment complex and among highly diverse residents
  • Provides and participates in the assessment of programs and educational strategies within complex
  • Participates and supports department wide initiatives
  • Supervises staff to ensure that requirements are met
  • Supervises residential learning community activities within residence hall complex
  • Mediates conflicts between roommates and residents
  • Informs residents of departmental and student code of conduct policies
  • Enforces and reports policy violations
  • Performs conduct hearing for minor violations and adjudicate sanctions
  • Keeps track of conduct cases using the conduct database system
  • Responds to emergency or crisis situations
  • Participates in on call duty rotation (including holidays)
  • Manages after-hours loaner keys and building swipe access, as appropriate
  • Monitors and maintains security procedures for residence halls
  • Serves as a resource to, and advocate for, students for questions and concerns related to college life, and refer appropriately
  • Responsible for managing 1-2 apartment complexes which house 400-600 residents
  • Responsible for all administrative functions within assigned residence hall to include, but not limited to; coordinate complex health and safety inspections, coordinate staff payroll, audit key inventory, and oversee mail distribution
  • Maintains office hours and respond to student, parent and stakeholder needs by being visible and available
  • Coordinates the check-in and check-out processes
  • Assists in room change process and room selection
  • Conducts weekly inspections of facilities and follow-up, as appropriate
  • Attends residence life staff, departmental, and divisional meetings
  • Chairs & serves on departmental committees and special projects
  • Collaborates with other departments and offices
  • Participates in selection and training of new professional staff
Summer School/Special Projects
  • Assumes responsibilities for camps, conferences, summer school and/or special projects, these responsibilities could include, but are not limited to: staff supervision, scheduling, room preparation, coordinating with campus and community stakeholders, and other customer service functions
The ideal candidate will possess the following:
  • Excellent ability to handled high-volume administrative tasks in a timely manner
  • Ability to work within a collaborative environment and with diverse populations
  • Ability to communicate effectively in both oral and written form
  • Ability to exercise sound judgment in making decisions
  • Ability to diffuse and respond effectively to crisis situations as well as react quickly and calmly in emergency situations
  • Ability to train and supervise others
  • Ability to observe and detect unusual occurrences and policy violations
  • Knowledge of or the ability to learn, department and university policies and procedures
  • Knowledge of student development theory and techniques
  • Experience in recruiting, selecting, training, and supervising student staff
  • Experience working with residential curriculum
Review of applications will begin August 19, 2022 and continue until the position is filled. Applications received by this date will receive priority consideration.

Minimum qualifications: Typically requires a bachelor’s degree in a relevant field and two years of experience in Housing & Residence Life (Resident Assistant or related) or Student Affairs (Admissions, Orientation, or related), or an equivalent combination of education, training, and experience.

Preferred qualifications: Master’s degree in a relevant field and two years of experience as a Housing graduate assistant is preferred.

The University of Tennessee Chattanooga is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution. All qualified applicants will receive equal consideration for employment and will not be discriminated against on the basis of race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.

Qualifications :

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