Senior Technical Manager

Schedule Information: Monday - Friday 8:30am – 5:00pm

Hours per Week: 37.5

Benefits: Health, Dental, Life & Disability; Sick, Vacation & Holiday Pay; Personal Business; Harper Tuition Waivers; and Professional Expense

Work Conditions: Work is primarily indoor and sedentary in nature.

Duties of Position: Manages and directs the activities related to the support and development of the College’s ERP systems to ensure reliable service delivery, and security. Provides campus-wide application support for the ERP systems as well as numerous academic applications. Provide development support for campus ERP system, external interfaces and web-based applications.

The IT Senior Technical manager is responsible for planning, directing, and overseeing the operations of the technical team. The manager is also responsible for developing and maintaining procedures that enable and encourage the optimum performance of a staff of senior technical professionals.

The manager is responsible for providing coaching and career development to team members.

Manage team of technical professionals that provide technical support to the Harper College community.

Responsible for the management, monitoring, and maintenance of the production environment.

Conduct business process analysis; proactively identify areas of improvement to optimize current technology.

Administer, maintain, develop, and recommend policies and procedures for ensuring the security and integrity of the College systems.

Keep current with industry developments and standards in order to make recommendations for technology improvements, acquisitions and/or development.

Serve as a Senior Project leader of Information Technology in support of organization and institutional objectives; including projects and initiatives that:
• Increase student access and completion
• Extend and improve teaching and learning capabilities
• Provide faculty and staff with information systems that optimize value and performance.

Develop documentation and procedures to decrease errors and outages and increase the ability for anyone on the team to perform standard procedures.

Perform duties associated with managing senior staff members; including assigning personnel and other resources to complex institutional projects and initiatives.

Function as a member of the technical management team that works together to integrate educational, fiscal, technology, and personnel planning to ensure achievement of the College’s
mission.

Collaborate with peers for adherence to best practices and process standardization.

Participate with CIO and IT directors to set strategic direction for Information Technology.

Develop and lead management of suppliers with a focus on cost reductions and service improvement.

Serve on committees and councils, task forces and project teams as directed.

Provide 24/7 support.

Can serve as Acting Director in the absence of the Director.

Performs related duties as assigned.

Educational Requirements: Bachelor’s degree in technology or related field required. Master’s degree preferred.

Experience Requirements: Seven years of project management and/or supervisory experience required. Ten years of progressive experience in a technical role. Must possess excellent verbal and written communications skills as well as the ability to grasp a quick understanding of new situations.

Application Review Date: Applications are accepted until the position is filled though priority will be given to applications received on or before: August 23, 2022.

Requir ed Documents: ***A resume and cover letter are required to complete the application process***

* Official transcripts required upon hire
* Employment is contingent upon Criminal Background Check.
* Employment sponsorship is not available.

Harper College is an Equal Opportunity Employer. We strive to create an inclusive learning and working environment where individual differences and identities are respected, valued and embraced. We encourage women, people from historically underrepresented groups, individuals with disabilities and veterans to apply.

Harper College is an Equal Opportunity Employer. We strive to create an inclusive learning and working environment where individual differences and identities are respected, valued and embraced. We encourage women, people from historically underrepresented groups, individuals with disabilities and veterans to apply.

Advertised: August 09, 2022 Central Daylight Time
Applications close: