Mail Clerk/Carrier III, University Center

Staff Vacancy Announcement



The University Center invites applications for a Mail Clerk/Carrier III to join their team. Working under the direction of the ShipEx Supervisor, this position will assist customers with their shipping needs by providing US Postal Services (USPS), FedEx, and United Parcel Services (UPS) shipping, custom packaging, and retail packaging supplies to the campus community. Additional services offered at ShipEx includes serving as the University Center lost and found, rental of lockers, private mailbox rentals, and management of posters/banners.

Key duties and responsibilities include:

• Provides an efficient, prompt, service-oriented mail service for the University campus and community by providing quality mail service, receiving and distributing USPS and campus mail, weighing and sending packages and all classes of mail, weighing and sending packages and all classes of package delivery, and collecting outgoing mail for pick-up by the postal service according to Federal Postal Regulations.
• Promotes a professional, service-oriented mail service operation by answering inquires concerning campus and USPS, FedEx, and UPS mail services and regulations, explaining rates, special types, classes of mail, and packaging requirements, and advising mail service patrons on the most appropriate category and class of mail to meet their needs.
• Provides assistant to ShipEx supervisor in opening and closing duties, maintaining accurate stamp counts, compiling daily sales information and deposits.
• Accurately represent the department and institutional mission and values through behavior and model desired behaviors and teach through example.
• Participate in training and mentoring of new UC ShipEx Student Mail Clerks.
• Inventory tracking and supply ordering.
• Schedules student mail clerks for the regular semesters, winter break, and summer break.
• Contributes to the overall success of the ShipEx by performing all other duties and responsibilities as assigned.

Required Skills

• General knowledge in shipping options, special services such as overnight, priority, insured and certified.
• Thorough knowledge of renting private mailboxes, renting lockers, postering procedures, and managing UC lost and found.
• Proficient with the use of PC’s, Postage Meter Machines, scales, Postal Mate software & University sorting schemes.
• Knowledge in and commitment to following purchasing policy and procedures.
• Ability to learn quickly with transferrable knowledge and experience with the use of PC’s, FedEx, USPS, & UPS shipping systems, regulations, requirements and procedures.
• Ability to become proficient with the use of PC’s, Postage Meter Machines, scales, Postal Mate software & University sorting schemes.
• Commitment to learning all University, ICC, US Postal Service, and other vendor policies, procedures, rules, regulations, requirements, rates and forms and be able to convey this information to the campus community.
• Ability to work independently and as part of a team.
• Illustrate a general knowledge of all functional areas within the UC and UM.
• Excellent customer service skills; relationship-building and ability to work effectively with diverse internal and external customers, departments, agencies, and individuals; interact with students and staff in a consistent and equitable manner.
• Demonstrate emotional intelligence, including self-awareness, self-regulation, motivation, empathy, and interpersonal skills, exhibit reliable and honest behavior; practice and model ethical behavior.
• Strong commitment to confidentiality/discretion.
• Proficient at basic cash handling and balancing a till.
• Ability to operate standard and non-standard keyboards.
• Ability to cope with conflicting demands, multiple deadlines and diverse priorities.
• Ability to teach others/share knowledge; and an intrinsic interest in and the motivation to learn without prompting.
• Ability to communicate openly and honestly while respecting the perspectives of others.

Physical Demands

(Qualified candidates must be able to meet minimum requirements and perform the primary functions of the position with or without reasonable accommodation.) (FROM FJD, “Critical Physical Demands”)

• Duties require stamina and the ability to manage multiple priorities simultaneously, which requires mobility and physical demands.
• Ability to work in an environment that lends itself to many interruptions, may sit or stand for long periods of time.
• Ability to move loads up to 70 pounds, and occasionally lift up to 120 pounds with assistance, which requires mobility and physical demands.

Physical Screen will be administered prior to a final offer of employment .

Minimum Required Experience

• High School diploma and one(1) year of experience or an equivalent combination of education and experience.

Preferred Qualifications

• Ability to operate standard office equipment.
• One (1) year experience working in a post office, shipping center or retail.
• Familiar with Microsoft Office programs.

About the University Center and UM

The University Center enriches campus life by providing student-focused opportunities, programs, services, and space.

Mail Services supports the mission of the University Center and the University of Montana by providing the UM community with cost-effective, efficient and accurate handling, distribution, and processing of all mail services as it relates to University business and student needs. We constantly seek to provide excellent customer service and to utilize staff and resources with ever-improving proficiency.

The University of Montana is flagship, research institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains and three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere. The University of Montana offers eligible employees a generous benefits package that positively separates UM from other local employers and offers many programs and policies to support work-life balance for its employees.

The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action : Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always"; partner with place; and proudly tell the UM story.



To learn more about the University of Montana, please visit the links below.

• University of Montana
• Video: Mission First, People Always
• UM on YouTube

Position Details

Position Title: Mail Clerk/Carrier III

Position Number: NEW

Department: UC

Work Schedule: Full-time, 1.0 FTE (40 Hours a week), 8 AM - 5 PM or 9 AM - 6 PM Monday – Friday, 12 months/year

Salary: $16.266/hr –Current employee’s rate of pay for this position will be determined by the staff compensation plan and will minimally be this posted salary. For questions and details regarding the staff compensation plan, email the Compensation Department .

Union Affiliation: FOCUS-MFPE

Probationary Period: Six months minimum

Benefits Include : Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.

Criminal Background Investigation is required prior to the Offer of Employment In accordance with University regulations, finalists for this position will be subject to criminal background investigations. ADA/EOE/AA/Veteran's Preference Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law. References: References not listed on the application materials may be contacted; notice may be provided to the applicant. Testing: Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions. Employment Eligibility: All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).


How to Apply

Priority Application Date: Monday, October 17, 2022 by 11:59 PM (Mountain Time)

Complete applications received by the ‘Priority Application Date’ will be guaranteed consideration. The position will remain open until filled. Candidates are required to submit the following materials online via "New Resume/CV" button below

*Please note, only five (5) attachments allowed per application. Please combine documents accordingly.

A complete application Includes:

1. Letter of Interest – addressing your qualifications and experience related to the stated required skills for the position. A general letter salutation such as “Dear Search Committee” or “Dear Hiring Manager” is acceptable.
2. Detailed Resume – listing education and describing work experience.
3. Professional References – names and contact information for three (3) professional references.

Job Location Missoula, Montana, United States
Position Type Full-Time/Regular