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Coordinator of Academic Success and Content Tutoring

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Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services
Employment Level
Employment Type
Full Time
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State University of New York at Oswego

Coordinator of Academic Success and Content Tutoring

The Learning Support Services office at the State University of New York at Oswego invites applications to fill a full time Coordinator of Academic Success and Content Tutoring

Posting Date: August 5, 2022

Review Date: Review of applications will begin immediately and will continue until the position is filled.

Compensation: Salary is $51,150-$56,000, plus full New York State benefits package.

Benefit Information: The State University of New York provides an excellent benefit package. For more information on benefits for full-time United University Professions (UUP) professional staff, visit: or or

Date of Appointment: As soon as possible

Description of Responsibilities:

  • Coordinate and supervise day to day operations of the Content Tutoring Center
  • Teach reading, learning, and content strategies that are transferable to all coursework via workshops, EDU courses and one-on-one student appointments
  • Work with students, individually and in groups, on decoding skills, fluency, reading comprehension and general study skills
  • Recruit, interview, select and supervise peer tutors primarily in the arts, business, humanities and social sciences
  • Develop and implement Student Success peer tutor program
  • Administer literacy assessments and use results to develop individual interventions
  • Assist with the maintenance, facilitation and teaching of GST 308 (Tutor Training course) and coordinate instruction with math, science, and writing within CRLA guidelines
  • Teach GST308 (Peer Tutor Training) 2 credits, for all new peer tutors in Fall and/or Spring semester
  • Assist in designing and organizing tutor training content and delivery methods in accordance with the guidelines set by the College Reading Learning Association (CRLA) and National Association for Developmental Education (NADE)
  • Assist in the maintenance of CRLA certification and relevant records
  • Perform annual tutor observations
  • Utilize student data tracking systems such as Starfish, TracCloud, MyOswego, and BANNER to make determinations for areas of need within the student population
  • Collaborate with academic departments and other campus agencies to best support student reading and tutoring needs
  • Assist OLS director with record keeping, assessment, and other administrative aspects of reading, study skills and the tutoring program

SUNY Oswego works continuously to create an inclusive environment which respects, embraces, and promotes cultural safety, belonging, civil discourse, cultural humility, and other values and goals outlined in SUNY Oswego's Strategic Diversity and Inclusion Plan. As such, the Coordinator of Academic Success and Content Tutoring will be expected to contribute to these efforts and possess communication and interpersonal skills necessary to engage effectively with an increasingly diverse community of students and colleagues.

Required Qualifications:

  • Master’s degree by time of appointment
  • Minimum two years’ experience working in higher education
  • Knowledge of developmental education philosophy, best practices and academic policies of higher education
  • Experience teaching and/or tutoring at the college level
  • Demonstrated knowledge of best practices in tutor training, testing, and assessment
  • Effective analytical, writing, and communication skills
  • Knowledge of emerging trends and needs in the college student population

Preferred Qualifications:

  • Demonstrated experience with CRLA standards in the areas of tutor training and student supervision
  • Works with best practices in teaching, tutor training, testing, and assessment
  • Experience in training and supervising student staff
  • Experience in working with and advocating for culturally diverse student populations
  • Experience teaching student success courses with a focus on college success skills
  • Experience in the utilization of computer technology tracking systems such Banner, Starfish, and/or TracCloud

At SUNY Oswego we value the diversity found in each member of our campus community and strive to create a community where that diversity is embraced and enhanced. Recognizing the strength of diversity, our mission is to foster an environment which respects, embraces and promotes cultural competence, civil discourse and active engagement in developing an inclusive and vibrant community of scholars who act as transformational agents of change and responsible citizens of the world. For more information see SUNY Oswego's Strategic Diversity and Inclusion Plan (

As a candidate seeking consideration you are asked to submit a separate statement specifically addressing how your commitment to diversity, equity and inclusion has been evidenced in your career experience and professional activity, and/or community service (volunteer work, etc.), and/or professional development. (Please see Application Instructions)

To Apply Submit:

  • Cover letter addressing qualifications
  • A separate statement describing your commitment to diversity, equity, and inclusion in your professional experience or personal life or community engagement 
  • Resume
  • Copy of unofficial (or copy of official) transcript for required degree showing degree awarded and date conferred
  • Contact information for three professional references

Electronically To:

Candidates are required to submit all application documents listed under "To Apply Submit" be uploaded before you can submit your application for consideration. Your application will only be accessible for consideration once all required documents have been submitted.

Official transcripts are required at time of appointment. Visa sponsorship not available for this position.

If you have any questions about the position, please e-mail:
Michelle Bandla, Search Chair at

Description of Department:

The mission of the Office of Learning Services is to provide supplemental tutoring in a comfortable and caring environment. We work to promote intellectual integrity, honesty, independence, and confidence by helping students to develop academic skills and methods. It is our hope that students will use these skills as they advance through their academic, professional and personal endeavors. The goal of the Office of Learning Services is to work with students, faculty, staff and administrators to understand, develop and improve academic support to supplement class learning while promoting student independence, active learning and motivation.

Description of SUNY Oswego: Founded in 1861, SUNY Oswego is a public comprehensive university located in Central New York on the beautiful shores of Lake Ontario, 45 minutes from Syracuse. One of 13 comprehensive colleges in the 64-campus State University of New York (SUNY) system, SUNY Oswego is recognized nationally for its academic quality, focus on student success outcomes, and the growing diversity of its student body. Ranked in the Top Ten among public master’s-level universities in the 2021 “Top Regional Universities in the North” by U.S. News and World Report, SUNY Oswego is also recognized among Princeton Review’s Best Regional Colleges in the Northeast – an honor bestowed on the college every year since 2003.

Inspired by a shared commitment to excellence and the desire to transcend traditional higher education boundaries, SUNY Oswego provides a transformative experience to about 8,000 undergraduate and graduate students. The college offers preeminent academic programs in the arts and sciences, business, communications, and teacher education, and its success is built on providing students outstanding educational experiences with attention to a liberal arts and sciences foundation, practical applications, interdisciplinary approaches, independent scholarly and creative work, and skills for living in multicultural and global communities.

Additional information about SUNY Oswego can be found at

Oswego is committed to enhancing its diversity. SUNY Oswego is an Affirmative Action/Equal Opportunity Employer and is actively engaged in recruiting, supporting, and fostering a diverse community of outstanding faculty, staff and students. We encourage applications from qualified applicants regardless of race, color, national origin, religion, creed, age, disability, sex, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim SUNY status, or criminal conviction. Please see our full non-discrimination policy

In accordance with USCIS regulations, successful applicants must be legally able to work in the United States per the Immigration Reform and Control Act of 1986.

Requests for reasonable accommodations of a disability during the application and/or interview process should be made to the Human Resources Office by calling 315-312-2230 or emailing

For Campus Safety information, please see the Annual Security and Fire Report (Clery):

SUNY Oswego is a smoke free/tobacco/e-cigarette free campus. Further policy details, including education and cessation resources, can be found at:

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at

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