STUDENT SERVICES & ADMISSIONS SPECIALIST

Salary:

Minimum $19.69 HOURLY
Depending on Qualifications
Employees in this position can expect to receive benefits such as generous vacation, holidays, and paid time off; competitive insurances and savings accounts; retirement benefits.

Job Summary:

Serves as the front-desk and student support representative for the Student & Academic Affairs Office in the School of Pharmacy. Interacts with students as they matriculate by providing a variety of administrative support and coordination for student processes including admissions, registration, financial aid, academic progression, graduation, and course scheduling. Provides information to students, faculty, and staff regarding student-related processes and maintains and updates student records. Duties include, but are not limited to, answering incoming calls and responding to emails, greeting and assisting applicants, visitors, faculty/staff, and students. This person is also responsible for providing administrative support to the Student and Academic Affairs Office.

Responsibilities:

Interacts with students as they matriculate by providing a variety of administrative support and coordination for student process including admissions, registration, financial aid, academic progress, graduation, international education, and course scheduling. Provides information to students, faculty, and staff regarding related processes and maintains and updates student records. Strives to create a welcoming, equitable, and inclusive work environment.

• 30% Provides direction to students and prospective students on a variety of processes including application, registration, financial status, academic and recreational programs, and graduation and licensure requirements
• 25% Tracks prospective and/or current student status on academic progress or related areas
• 25% Applies knowledge of programs, procedures, and policies to provide administrative support and assistance in a student services function, escalating more complex decisions to other personnel
• 10% Assists the Experiential Education Office with background and health status progress/compliance checks for PharmD students
• 5% Provides support to the Admissions Office staff with prospective student events and visits
• 5% Assists the Associate Dean for Academic Affairs and the Office of the Dean with administration tasks as needed

Tasks:

• Updates admission decisions, academic actions, and other student progress reporting in the UW-Madison Student Information System (SIS)
• Inputs admission data in WebAdmit, the PharmD application system
• Helps with the planning and implementation of PharmD admission interviews
• Coordinates student records and archiving schedule with State Records
• Maintains class lists and email distribution lists for current students
• Provides front-desk support to visitors of the Student and Academic Affairs Office
• Facilitates department purchase orders for supplies and other expenses as needed

Institutional Statement on Diversity:

Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals.

The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world.

For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion

Education:

Preferred
H.S. Diploma

Qualifications:

- Excellent documentation and communication skills
- Attention to detail with the ability to multi-task
- Confident, professional, and self-motivated with a desire to have ownership in responsibilities and projects
- Ability to work independently and as part of a team
- Excellent professional, interpersonal and organizational skills to collaborate effectively with a diverse group of faculty, staff, students, and the public
- Strong computer skills and understand of MS Office (Word, Excel, and PowerPoint); an understanding of a Student Information System (SIS) is preferred
- Ability to use discretion and maintain confidentiality.

COVID-19 Considerations:

UW-Madison continues to follow necessary health and safety protocols to protect our campus from COVID-19. All employees remain subject to the COVID-19 Workplace Safety Policy: https://policy.wisc.edu/library/UW-5086 . Please visit https://covidresponse.wisc.edu for the most up-to-date information.

Work Schedule:

8:00am-4:30pm Monday-Friday with some flexibility.

Work Type:

Full Time: 100%

This position requires most work to be performed in-person, onsite, at a designated campus work location. Some work may be performed remotely, at an offsite, non-campus work location up to one day per week if desired.

Appointment Type, Duration:

Ongoing/Renewable


Additional Information:

The School of Pharmacy embraces the values of diversity and inclusion, as they are essential in achieving related goals outlined in our School's strategic plan. We aspire to integrate diversity and inclusion behaviors into teaching, research, and our service mission to advance our priorities of creating and sustaining an inclusive and welcoming environment. Further, we believe these values are critical in preparing our students to address and eliminate health disparities.

We strongly encourage applications from candidates who have awareness, commitment, and practice of diversity and inclusion behaviors, and we especially encourage women and people from underrepresented minority groups to apply.

How to Apply:

To apply for this position, please click on the "" button. You will be asked to upload a resume and cover letter as a part of the application process. Please ensure that the resume and cover letter address how you meet the minimum/preferred qualifications for the position.

Contact:

Jenni Regan
jenni.regan@wisc.edu
608-890-0317
Relay Access (WTRS): 7-1-1 (out-of-state: TTY: 800.947.3529, STS: 800.833.7637) and above Phone number (See RELAY_SERVICE for further information. )

Official Title:

Student Processing Specialist(AE071)

Department(s):

A560250-SCHOOL OF PHARMACY/ACADEMIC AFFAIRS/ADM&REC

Employment Class:

University Staff-Ongoing

Job Number:

264400-CP



The University of Wisconsin is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply.

If you need to request an accommodation because of a disability, you can find information about how to make a request at the following website: https://employeedisabilities.wisc.edu/disability-accommodation-information-for-applicants/

Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment.

The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department .

Applications Open: Aug 8 2022 Central Daylight Time
Applications Close: Oct 23 2022 11:55 PM Central Daylight Time