IN HOUSE ONLY - Medical Assistant 47.5% (19 hours/week)

Definition

THIS POSITION IS FOR INTERNAL CCCD CANDIDATES ONLY.
TEMPORARY EMPLOYEES ARE ELIGIBLE TO APPLY.
(EXCLUDING PT FACULTY AND STUDENT ASSISTANTS)

EXTERNAL CANDIDATES ARE NOT ELIGIBLE TO APPLY.
IF YOU ARE NOT A CURRENT EMPLOYEE WITH CCCD, PLEASE DO NOT APPLY AT THIS TIME.
About Golden West College
Located in Huntington Beach, California, Golden West College is a two-year college, serving over 18,000 students on a 122-acre campus. GWC offers over 60 Associate degrees, a strong university transfer program, more than 40 Career and Technical Education certificates, community education, and extensive student support services. Founded in 1966, Golden West College has been widely recognized for its pioneering leadership in designing learning-centered programs and services for its students. For the last two years, Golden West College has been named a ' Champion of Higher Education for Excellence in Transfer' by The Campaign for College Opportunity in recognition of its extraordinary work in awarding and implementing the Associate Degree for Transfer (ADT) to help students achieve their educational and professional goals.

Golden West College welcomes a diverse pool of candidates and has an unwavering commitment to quality education, equitable outcomes, inclusive practices and racial, ethnic, and socioeconomic diversity. Ideal candidates for all positions at our college share our devotion to educating and improving the lives of our representative student, employee, and community populations.

Additionally, GWC is an officially designated Hispanic-Serving Institution (HSI) and has an eligibility designation as an Asian American Native American Pacific Islander-Serving Institution (AANAPISI). GWC engages in regular professional development opportunities and partnerships so we can best serve disproportionately impacted groups. Additionally, the college supports equity minded programs as well as a full calendar of culturally responsive events. More information about GWC can be found at www.goldenwestcollege.edu .

Golden West College Employee Demographic Information:
Direct Link: GWC Employee-Student Demographics

Summary
Coordinates and performs a variety of medical clinic office services. Provides support to health care providers, administering an office that receives and screens patient contacts, triages patient encounters, schedules appointments, and maintains fully compliant health records and communication. Performs certain medical records and business office functions such as arranging for ancillary health care services, immunizations, internal and external health resources, lab and x-ray work, and patients.

Distinguishing Career Features
The Medical Assistant provides a fully qualified level of clinic support to healthcare providers. The Medical Assistant requires knowledge of medical terminology, privacy and confidentiality laws, medical records maintenance and governance, medical billing, and financial record-keeping, in addition to the clinical support services provided and work required of a high-volume urgent care clinic.

Essential Duties and Responsibilities
Specific duties may vary among departments, divisions, and jobs. Incumbents typically perform a substantial portion or all of the following types of duties, as assigned:

1. Coordinates clinic office activities to facilitate provider, patient, records, and business activity. Receives walk-in guests and telephone inquiries from staff and students. Explains Health Services Center services, eligibility, procedures, and payment policies. Provides students with reference materials, internal and external resources, and program information.
2. Assesses patient contacts for nature and severity, provides basic triage to urgent care callers, and seeks assistance from health care providers as necessary. Contacts outside healthcare services and agencies, providing information and resolving matters as appropriate, routing calls, and referring to services as necessary.
3. Schedules clinic appointments in an electronic health records system according to established hours of service. Makes initial determination for the level of provider to be seen (e.g., RN, FNP, Physician, Mental Health provider). Organizes medical information files to correspond with appointment schedules.
4. Assembles, stores, retrieves, and reviews patient medical files and charts. Verifies that the file contains the necessary forms, identification, and consent agreements. Ensures that the chart is updated accurately and on a timely basis. Ensures that files, documentation, and Health Center communications comply with privacy laws. Reviews insertions to files for reporting purposes. Ensures follow-up appointments are scheduled as needed.
5. Follows established procedures for storing, maintaining, retention, control, release, and disposal of records. Ensures compliance with state and federal laws for chart maintenance and governance. Releases medical information from charts as requested and in keeping with medical-legal requirements. Complies with Mandated Reporting requirements in accordance with medical and mental health legal requirements.
6. Periodically reviews patient files for immunization and lab updates or other information as required.
7. Performs preliminary medical patient intakes such as basic patient information and records vital signs and other observations. Collects specimens and arranges for pick-up by laboratories, receives test results, places information into the medical record, and with health care providers.
8. Under the supervision of a nurse practitioner or doctor, sets up examination rooms and equipment before and after use. Ensures that surfaces, equipment, fixtures, and supplies are properly cleaned, stored, and organized for efficient access by providers.
9. Ensures clinic medical provider orders are implemented. Secures required signatures and locates them in the patient file.
10. Compiles health and demographic information from students, noting health history including social and emotional aspects. Refers students to appropriate internal and external resources to meet identified health, social, and mental health needs. Prepares patient activity statistics such as the frequency and nature of visits and consultations.
11. Maintains up-to-date fee and service schedules. Receives and processes charges to student health accounts. Prepares bills and records payments for student health services.
12. Maintains records of time worked for contracted health care providers.
13. Assists students, and clinic staff in completing and filing student accident reports.
14. Ensures adequate levels of medical and office supplies. Prepares and initiates medical and office supplies orders.
15. May oversee the work of and train students and other temporary workers.
16. Performs other related duties as assigned that support the objective of the position.
17. Required to abide by all District policies and procedures including Board Policy 3050 – Code of Professional Ethics.

Qualifications and Physical Demands

Knowledge and Skills

• The position requires a full working knowledge of the procedures, practices, and techniques used in outpatient medical clinics.
• Requires basic knowledge of medical terminology and patient care diagnostic codes.
• Requires working knowledge of medical administrative processes, medical terminology, file maintenance, and control.
• Requires working knowledge of sanitizing procedures for equipment and examination rooms.
• Requires a basic understanding of insurance billing procedures.
• Requires basic knowledge of medical triage and treatment protocols.
• Requires basic knowledge of the laws, rules, and regulations governing health care records as well as applicable federal and state laws for working with students, including mandatory reporting and confidentiality laws.
• Requires well-developed human relations skills to work effectively and cooperatively with professional staff and students; communicates technical, confidential, and sensitive concepts to others.
• Requires skill in using office productivity software such as word processing, data entry screens for health care information storage and retrieval, and spreadsheets.
• Requires sufficient math skills to record measurements and statistics.
• Requires sufficient writing skills to prepare diagnostic reports.

Abilities

• Requires the ability to perform the essential responsibilities and functions of the position.
• Requires the ability to prepare narrative and statistical reports.
• Requires a demonstrated ability to set up, maintain, and control the location of files and enter data onto standardized formats using computerized database programs.
• Requires the ability to perform basic arithmetic operations.
• Requires the ability to perform basic medical and mental health patient triage over the phone and in person.
• Requires the ability to work with and show sensitivity to a diverse student population from a wide range of ethnic, social, and economic backgrounds.
• Requires the ability to complete CPR, first-aid, and environmental health training within a reasonable period of time.

Physical Abilities

• The general physical demands, working conditions, and essential job functions associated with this classification will be kept on file with the Office of Human Resources.
• Essential functions will vary by position.
• As defined by Title I of the Americans with Disabilities Act (“ADA”) and California’s Fair Employment and Housing Act (“FEHA”), the District shall engage in a timely, good-faith interactive process with employees or employment applicants who are requesting or are in need of reasonable accommodations and, provide reasonable accommodations for employees or employment applicants who, because of their disability, are limited in or unable to perform one or more of the essential functions of their job in accordance with applicable state and federal law.

Education and Experience

• The position typically requires a high school diploma and post-secondary education in a Medical Assisting Program.
  • Two years’ experience is preferred.
• Or, any combination of education and experience which would provide the required equivalent qualifications for the position.

Licenses and Certificates

• Requires a valid California driver's license.
• Requires a valid Healthcare Provider CPR/AED certificate.
• A Medical Office Assistant Certificate is preferred.

Work Conditions Work is performed in doors and at time outdoors where some exposure exists to communicable diseases.

Conditions of Employment

This is a categorically-funded, part time, 11-month per year classified position. The District reserves the right to extend, modify, or eliminate this position based upon available funds. The normal hours of work will be Tuesday, Wednesday, and Thursday 8:30am-4pm with flexibility to occasionally cover other hours Monday and Friday as needed . The effective date of employment will be arranged with the supervisor.

• Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.
• The person holding this position is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Coast Community College District policies, procedures, and Title IX. (Reference: BP/AP 5910)
• The Coast Community College District celebrates all forms of diversity and is deeply committed to fostering an inclusive environment within which students, staff, administrators, and faculty thrive. Individuals interested in advancing equity and inclusion goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Pay Philosophy:
Coast Community College District, through policies, practices, and other benefit programs, delivers a fair and equitable total compensation program that promotes equal employment opportunity, inclusion, and workforce vitality. In general, it is the policy of the District to place new employees at the first step of the salary grade. All movement on the salary schedule will occur July 1 of each year for all classified employees. (Salary Schedule: EI-112)

Application Requirements:
The deadline to apply is August 18, 2022 . Application materials must be electronically submitted online at http://www.cccd.edu/employment to be considered for employment.

Incomplete applications, application materials submitted by mail, and documents not requested in the job announcement will not be considered. Please note that the district does not return materials submitted in the application process (copies of original supporting documents are acceptable).

A complete application packet includes:

A complete Coast Community College District Online Employment Application.

Responses to Supplemental Questions (please provide clear and detailed responses, as they will be carefully evaluated to determine the most qualified candidate(s) to be invited for an interview; please do not paste your resume, put 'see resume' or 'N/A', or leave blank).

A Cover Letter highlighting your experiences relevant to this position and addressing the minimum and essential qualifications, including your demonstrated evidence of D.E.I.A. (Diversity, Equity, Inclusion, Access) . (upload as a separate attachment - PDF recommended).

A Current Resume of professional and educational background and experience (upload as a separate attachment - PDF recommended).

Submit an application online at:
http://www.cccd.edu/employment
Coast Community College District – Human Resources
1370 Adams Avenue, Costa Mesa, CA 92626



Individuals who need reasonable accommodations in accordance with ADA should notify the Human Resources Office for assistance or call 714.438.4716.

Additional Information

Selection Procedure

• All online applications received by the application deadline will be screened to determine which applicants meet the minimum qualifications as stated in the job announcement. Please note: Possession of the minimum qualifications does not ensure an interview.
• Consideration will also be given to factors in addition to education and experience, including but not limited to professional development, ability to work with others, and commitment to meet student needs.
• Applicants who meet the minimum qualifications and who are also deemed to possess the highest committee evaluation will be invited to an interview.
• During interviews the search committee will rate the candidate's responses to the interview questions, and any additional testing exercises such as a demonstration/presentation, writing exercises and/or hands-on practical. Based on this rating, a number of candidates will be recommended to move forward and will be invited for a second-level interview.
• The hiring manager will conduct reference checks on the final candidate. The district reserves the right to contact the current or most recent employer and to investigate past employment records of applicants selected for interviews.
• The hiring manager, in collaboration with the selection committee, will make the final recommendation for employment to the Board of Trustees.
• The start date will be determined based on the needs of the campus and the conditions of employment as posted in the job announcement/recruitment.
• Applicants who are eliminated from consideration will be notified by email. All applicants are requested to provide an email address in their online application. Candidates should not expect official notification of the status of their candidacy until the Board of Trustees has acted upon the College's recommendation for employment.
• The District reserves the right to extend the deadline, re-advertise the position, or delay filling this position based on the needs of the District and the student population we serve.

The SELECTED CANDIDATE is required to complete the following prior to employment:

• Provide a Certificate of Tuberculosis Exam for initial appointment (Note: The certificate must be renewed every 4 years as a condition of continuing employment).
• Have fingerprints taken by a Live Scan computer at the candidate’s expense (Clearance must be received prior to the first day of employment).
• Present original documents for proof of eligibility to work in the United States including a Social Security Card; AND
• Participate in a new hire onboarding appointment with an Employment Services Representative.

Coast Community College District is an Equal Opportunity Employer
The Coast Community College District is committed to employing qualified administrators/managers, faculty, and staff members who are dedicated to student learning and success. The Board recognizes that diversity in the academic environment fosters awareness, promotes mutual understanding and respect, and provides suitable role models for all students. We are committed to hiring and staff development processes that support the goals of equal opportunity and diversity, and equal consideration for all qualified candidates. The District does not discriminate unlawfully in providing educational or employment opportunities to any person on the basis of race, color, sex, gender identity, gender expression, religion, age, national origin, ancestry, sexual orientation, marital status, medical condition, physical or mental disability, military or veteran status, or genetic information.

The Coast Community College District is a multi-college district that includes Coastline, Community College, Golden West College , and Orange Coast College . The three colleges offer programs in transfer, general education, occupational/technical education, community services, and student support services.



Since its founding in 1947, the Coast Community College District has enjoyed a reputation as one of the leading community college districts in the United States. Governed by a locally elected Board of Trustees, the Coast Community College District plays an important role in the community by responding to the needs of a changing and increasingly diverse population.

Coast Community College District Title IX:

https://www.cccd.edu/employees/hr/title9/Pages/Staff-and-Faculty-Resources.aspx

This direct link 2021 Coast Community College District Annual Security and Fire Safety Report is the 2021 Annual Security and Fire Safety Report for Coast Colleges. The crime statistics for calendar years 2018, 2019, and 2020 were submitted to the U.S. Department of Education as required under the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. A hard copy can be provided from one of the Campus Safety Offices. Please contact any of the Campus Safety Offices for any questions regarding the report.