Academic Advisor, School of Education

Academic Advisor (Student Services Professional 1 - MR07)

School of Education

University of Tennessee at Chattanooga

The Academic Advisor provides advising, assistance, and encouragement for current and prospective undergraduate students in the School of Education. The academic advisor is responsible for assisting students in understanding their degree and licensure requirements so they can make informed decisions within their curriculum, and graduate in a timely manner. The academic advisor assists current, new, transfer, and prospective students in navigating the curriculum of their program of study. The academic advisor monitors the impact that current or new curriculum, schedules, policies, and procedures have on students' progression within their program of study. The academic advisor assists the college with recruitment efforts, outreach activities, and Teacher Education Program (TEP) requirements.

Duties and Responsibilities:

Advising students: review current students' progress and alert them to any potential issues; acclimatize new, transfer, and readmitted students to UTC curriculum, policies, and processes; work with students on selecting/changing majors or minors and makes referrals to an "exploring majors" advisor when necessary; facilitate students transferring to and from UTC; recommend the most efficient and practical course of action to reach graduation; advise large groups during orientations for fall and spring semesters, including weekends; advise students on changes of program, probation or suspension procedures, appeal procedures, satisfactory academic progress appeals, GPA projection, and grade replacement; act as a liaison between students and other university personnel; improve students' academic planning skills; collaborate with graduation specialists to assist with verifying preparation for timely graduation ; recommend solutions to academic difficulties; assist students in utilizing university policy to protect their academic status, including the use of petitions, withdrawing from courses, late withdrawals, academic forgiveness, transfer equivalence, etc.; act as a liaison between student, department heads, or other departments to resolve student issues; create plans of action for improving GPAs; map out graduation plans; facilitate effective communication between a student and a professor or department head when needed for problem resolution; collaborate with academic departments and various student support divisions to advocate and support students' academic needs. Recognizing individual student needs and making appropriate referrals to other campus services and resources as needed.

Administrative/clerical work: serve on college and campus-wide committees as requested; communicate with students via email, voicemail, etc.; process student petitions; assist with major changes, graduation applications, etc.; manage and oversee the School of Education background check and liability insurance process.

Recruiting students: participate in recruitment activities in the college; assist the School of Education with the school’s Residential Learning Community (RLC); represent the department at admissions office recruitment events; speak to classes and local community colleges about majors and admission requirements.

The ideal candidate will possess the following:

• Knowledge of all program requirements and understands the structure, process, and procedure practices at UTC
• Ability to recognize, support, and reinforce individual needs and learning styles using conceptual understanding, reasoning skills, and college-level standards
• Outstanding verbal and written communication skills; attention to details; problem solving ability; ability to work effectively with students and faculty of all cultural backgrounds and experience levels; and ability to understand and abide by federal and university guidelines regarding students

Review of applications will begin August 22, 2022, and continue until the position is filled. Applications received by this date will receive priority consideration.

Minimum Qualifications: Requires a bachelor’s degree and two years of work in an educational setting working with students' academic needs; or an equivalent combination of education, training, and experience.

Preferred Qualifications: Bachelor’s degree with work background in a higher education setting working with students by providing advising services and/or coordinating support services; and experience with Banner and Student Success Collaborative or other student success platform.

Qualifications :

The University of Tennessee Chattanooga is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA institution. All qualified applicants will receive equal consideration for employment and will not be discriminated against on the basis of race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.