Financial Aid Systems Specialist
West Valley-Mission Community College District
Closing Date: 8/30/2022
The Enrollment and Financial Services department is seeking a
talented Financial Aid Systems Specialist.
Mission College, located in the heart of Silicon Valley, is seeking
a dynamic leader who thrives in a fast-paced and innovative
environment. Recognized as both a Hispanic Serving Institution and
an Asian American Native American Pacific Islander Serving
Institution, Mission College is known for the strength of our
academic programs and faculty as well as our equity-minded and
student-focused approach that combines high-tech and
Under the direction of the Dean of Enrollment and Financial
Services, perform technical support for application systems and
business processes in the delivery of financial aid and
scholarships; maintain systems setup and functionality, and
strengthen program compliance efforts through timely reporting to
federal, state, and auditing agencies; knowledgeable of District
and department policies and procedures; efficiently and effectively
troubleshoot and document system problems; design, test, and
maintain data reporting functions to enhance and support reporting
requirements and data tracking needs; serve as a liaison between
the Information Systems (IS) Department, Ellucian Action Line,
Global Financial Aid Systems, consultants, and department staff in
the maintenance of financial aid systems; and to perform a variety
of technical functions related to financial aid, institutional
scholarships, and related programs.
Applicants who possess the knowledge, skills, and life experiences
to address the cultural and educational needs of a culturally
diverse student population are encouraged to apply.
100% of full time, 37.5 hours per week, 12 months per year, with
anticipated start date of October 24, 2022. Schedule may change to
include some evening or weekend hours, as needed. This position is
represented by the West Valley-Mission Classified Employees
Association (WVMCEA), Office, Technical & Business Services
Employee Unit.Work Location: Office of Financial Aid, Mission
College, Santa Clara, CA
Salary and Benefits:
Anticipated Hiring Range:
- $7,409-$8,102 monthly (WVMCEA Salary Schedule, Range 69, Steps
- Employer-contributed medical, dental and vision for employee,
spouse, and/or dependents.
- Employer-paid long term disability for employee.
- Employer-provided life insurance.
- 13 paid holidays, plus 1 floating holiday annually; paid
non-workdays between Christmas and New Year.
- 12 days vacation leave accrued annually; rate increases
step-wise up to maximum 22 days
- vacation leave accrued annually.
- 12 days sick leave accrued annually.
- Personal necessity leave and personal business leave.
- Educational growth incentive program from $45 to $225
- $500 longevity award annually after 10 years of service and
$1,000 longevity award annually after 15 years of service.
- CalPERS retirement.
- Position is union affiliated.
Any combination of experience and education that would provide the
required knowledge and abilities is qualifying. A typical way to
obtain the required knowledge and abilities would be:
Examples of Duties and Responsibilities:
- Understanding of, and sensitivity to the diverse academic,
socio-economic, ethnic, religious and cultural backgrounds,
disability, and sexual orientation of community college students,
faculty and staff; AND
- Equivalent to an Associate’s degree from an accredited college
with major coursework in computer science, business, general
education, or a related field; AND
- Three years of increasingly responsible application systems
experience including the use and troubleshooting of ERP
applications and supporting data reporting functions, preferably in
Financial Aid or similar student services office.
Duties may include, but are not limited to, the following:
For more information on this position and to apply, please visit
our website at the following link: wvm.peopleadmin.com
- Participate in the modification of existing financial aid
system and/or the implementation of system upgrades by developing,
writing, and disseminating procedures that utilize new or changed
processes and by testing and evaluating system modifications in
response to operational, program, and/or regulatory changes.
- Review financial aid operations, policies, and procedures;
identify and integrate user needs and operational, programmatic,
and/or regulatory changes with system set-up, upgrade, data
processing, and reporting functions; propose solutions or
modifications to improve processes and service levels.
- Identify, analyze, and troubleshoot problems and issues related
to the efficiency of automated financial aid and scholarship system
software modules and related databases.
- Design, create, and run reports to meet regulatory
requirements; set up report definitions to ensure proper
export/import of data.
- Ensure integration of the financial aid system with other
system modules and external data systems by conducting comparative
analysis and validation of the data.
- Create and maintain technical documentation including user
guides and training and procedure manuals.
- Serve as a liaison between Financial Aid staff, IS, and
consultants; communicate business and system needs to IS and
consultants; ensure the design, configuration, and implementation
of financial aid modules meets business and system
- Function as a team member on technology implementation teams
related to financial aid; provide expertise on financial aid
programs and regulatory requirements.
- Administer assigned financial aid program including
coordination of program reporting, accountability, outreach and
marketing, and regulatory compliance; analyze and ensure compliance
with federal and state guidelines and District policies and
procedures; act as liaison with other departments and outside
agencies in the processing, tracking, and monitoring of program
requirements and documentation.
- Attend and participate in professional development and training
- Prepare and maintain accurate and timely reports; perform
monthly and annual reconciliation of assigned programs.
- Hire, train, and assign work to student workers; process and
review work study student timesheets; may function as work study
coordinator as required.
- Build and maintain positive working relationships with
co-workers, other district employees, and the public using
principles of good customer service.
- Foster an environment that embraces diversity, integrity,
trust, and respect.
- Be an integral team player, which involves flexibility,
cooperation, and communication.
- Perform related duties as assigned.
Applicants who, due to a disability, require accommodations to
complete the application, testing or interview process, please
contact Human Resources at (408) 741-2174 to arrange for
West Valley-Mission Community College District is an Equal