Campus Network and Multimedia Support Services Manager

Employer
Miami Dade College
Location
Miami, Florida
Salary
$58,883- $73,603
Posted Date
Aug 8, 2022

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Position Type
Administrative, Academic Affairs, Academic Administration
Employment Level
Executive
Employment Type
Full Time

Job Details

Miami Dade College, Medical Campus is now accepting applications for Campus Network and Multimedia Support Services Manager. The Manager provides supervisory and technical support for the Campus Network and Multimedia Support Services department.

Duties and Responsibilities:

  • Manages several operations within the department that include but are not limited to multimedia installations and maintenance, video and graphic production, classroom support, special event setup and operation, and maintenance and management of servers, computing resources, network security, disaster recovery, and property ventral
  • Plans and manages the day-to-day operations of classroom, laboratory, auditorium, and conference room presentations of multimedia support materials
  • Prioritizes trouble tickets and creates timelines for media projects including time for user feedback and touch ups
  • Develops and improves operational policies and procedures as agreed upon by Collage-wide the Media and Network Directors workgroup
  • Researches, continuously learning about emerging and obsolete technology
  • Provides cost effective technology solutions to users to meet their needs within College standards
  • Purchases equipment, hardware, and software as needed in accordance with budgetary constraints
  • Provides recommendations on hardware and software to support student learning and administrative efficiency while adhering to College standards
  • Installs and maintains a reliable operation of servers and related computing resources, to include network security, backup of servers, disaster recovery, documentation of resources, optimization of server performance and reliability
  • Repairs, tones, configures and upgrades network operating systems, and application systems on network workstations and servers
  • Coordinates installation/upgrade projects through the phases of conceptualization, design, and implementation
  • Coordinates graphic and video production projects through the phases of conceptualization, design, and implementation Hires, trains, manages, and evaluates employees

Requirements:

  • Master’s degree in an appropriate field and two (2) years of experience in networking and/or enterprise level computing, with at least one 1-year experience maintaining network servers and supervising technical staff; or Bachelor’s degree in an appropriate field and six (6) years’ experience in networking and/or enterprise level computing, with at least one 1 year experience maintaining network servers and supervising technical staff

Company

Miami Dade College is the largest, most diverse, and highly regarded college in the nation. We operate eight campuses with over 6,000 employees who educate over 164,000 students from around the world. The College offers over 300 programs of study and several degree options, including vocational, associate, and baccalaureate degrees. With such a large organization, our employment needs are very diverse. From full-time professional faculty to part-time adjunct faculty and support staff, the people who comprise the MDC workforce are the innovators who help the College maintain our reputation as one of the most highly regarded colleges in the country.

 

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