Campus Network and Multimedia Support Services Manager

Miami Dade College, Medical Campus is now accepting applications for Campus Network and Multimedia Support Services Manager. The Manager provides supervisory and technical support for the Campus Network and Multimedia Support Services department.

Duties and Responsibilities:

• Manages several operations within the department that include but are not limited to multimedia installations and maintenance, video and graphic production, classroom support, special event setup and operation, and maintenance and management of servers, computing resources, network security, disaster recovery, and property ventral
• Plans and manages the day-to-day operations of classroom, laboratory, auditorium, and conference room presentations of multimedia support materials
• Prioritizes trouble tickets and creates timelines for media projects including time for user feedback and touch ups
• Develops and improves operational policies and procedures as agreed upon by Collage-wide the Media and Network Directors workgroup
• Researches, continuously learning about emerging and obsolete technology
• Provides cost effective technology solutions to users to meet their needs within College standards
• Purchases equipment, hardware, and software as needed in accordance with budgetary constraints
• Provides recommendations on hardware and software to support student learning and administrative efficiency while adhering to College standards
• Installs and maintains a reliable operation of servers and related computing resources, to include network security, backup of servers, disaster recovery, documentation of resources, optimization of server performance and reliability
• Repairs, tones, configures and upgrades network operating systems, and application systems on network workstations and servers
• Coordinates installation/upgrade projects through the phases of conceptualization, design, and implementation
• Coordinates graphic and video production projects through the phases of conceptualization, design, and implementation Hires, trains, manages, and evaluates employees

Requirements:

• Master’s degree in an appropriate field and two (2) years of experience in networking and/or enterprise level computing, with at least one 1-year experience maintaining network servers and supervising technical staff; or Bachelor’s degree in an appropriate field and six (6) years’ experience in networking and/or enterprise level computing, with at least one 1 year experience maintaining network servers and supervising technical staff