founded in 1831, is a diverse,
energetic liberal arts community where critical thinking and
practical idealism go hand in hand.
Wesleyan Auxiliary Services enhances the campus community by
providing a variety of services to support campus life for
students, staff, alumni and guests. Auxiliary Services is comprised
of six areas: Operations, Reservations & Conferences, Retail
Services, the WesCard Office, Dining Services, and Mail Services
Operations runs the day-to-day functions of the facilities that
fall within Auxiliary Services including Usdan University Center,
Fayerweather, and Memorial Chapel as well as providing event
services Event Ticketing and Support.
Reporting to the Associate Director of Auxiliary Services, the
Coordinator supports the Operations department by overseeing all
building operations as well as providing support for ticketing and
Working evenings and weekends during the academic year, the
Coordinator will be a visible presence in the building and at
locations where event ticketing and support is needed; meeting with
students, staff and faculty to ensure high visitor satisfaction and
create a welcoming environment within each facility.
During summer months, the Coordinator will work to a modified
schedule to support daily operations in Usdan as well as onsite
camp and conference groups. See below for sample schedules.
- Monitor all activities in the facilities and conduct regular
rounds to ensure welcoming conditions, safety, and security. When
necessary, respond to facility issues and emergencies and determine
appropriate course of action.
- Supervise, direct, and support student staff in preventative
maintenance, housekeeping, set-up, event support and ticketing, and
audio-visual support; ensure student staff completes daily
- Communicate regularly with the Assistant Directors to determine
necessary areas of support and daily priorities.
- Review bookings in EMS (Event Management System) daily,
anticipate client needs, and address potential areas of
- During summer months, work with the Reservations and
Conferences Office to provide on-site support to camps and
- Assist during major campus events such as Orientation,
Homecoming, Reunion & Commencement, and others as needed.
- Participate in training of student staff in facility management
and event production.
- Identify maintenance and housekeeping concerns and report
through appropriate channels.
- Manage the use of university facilities by internal and
external groups; enforce policies as needed.
- Assist with the set-up and/or break down of meeting rooms,
audio visual support and event management for after hours and
weekend hours during the academic year.
- Provide data for facility use and staffing reports.
- Recommend policies and operating procedures for housekeeping,
event production, ticketing, facility management, and other areas
- Perform other duties as assigned.
This position is an on-campus position scheduled to work 37.5 hours
weekly. During the academic year, hours will fall mainly on
evenings and weekends
Academic Year Sample Schedule:
Friday, Saturday, Monday, Tuesday – 3pm – 11pm
Sunday 11am – 7pm
During the summers, hours will reflect the change in facility hours
on weekdays and weekends.
Summer Sample Schedule:
Friday – Tuesday 11am – 7pm
Bachelors Degree and a minimum of 2-years (Professional or
relevant student experience) experience in facilities management,
conference and/or event support, or a related field or an
equivalent combination of education and training.
Strong attention to detail and presentation within a
Ability to identify maintenance issues/concerns and follow-up
Knowledge of event logistics and coordination of services.
Ability to multitask and prioritize competing demands.
Ability to work effectively and flexibly with faculty, staff,
students, and external clients in a fast-paced environment.
Ability to act quickly and independently to address and/or resolve
client or facility issues.
Knowledge of basic operation of audio-visual systems.
Experience interpreting and executing process documents and
directions effectively with minimal to no instruction..
Ability to stand for extended amounts of time and lift 40+ lbs with
or without reasonable accommodation.
Demonstrated customer service orientation.
Availability to work a flexible schedule including evenings and
weekends during the academic year and a daytime schedule during
Demonstrated commitment to work within a diverse environment and
interact collegially with individuals of different
Proven ability to direct and motivate
Previous related experience in a university center or student
Familiarity with EMS Scheduling software.
Special Instructions to Applicants
The position is open until filled. For full
consideration please apply by August 26, 2022, when first review of
applications will begin.
All offers to external applicants are contingent on the
candidate’s completion of apre-employment
background check screening
to the satisfaction of Wesleyan
Wesleyan University requires proof of COVID
eligible under CDC guidelines) or an approvedexemption
to first day of employment.
Wesleyan University, located in Middletown, Connecticut, does
not discriminate on the basis of race, color, religious creed, age,
gender, gender identity or expression, national origin, marital
status, ancestry, present or past history of mental disorder,
learning disability or physical disability, political belief,
veteran status, sexual orientation, genetic information or
non-position-related criminal record. We welcome applications from
women and historically underrepresented minority groups. Inquiries
regarding Title IX, Section 504, or any other non-discrimination
policies should be directed to: Alison Williams, Vice President for
Equity & Inclusion/ Title IX Officer, 860-685-3927, firstname.lastname@example.org.