Student Success Coach
- Employer
- Ball State University
- Location
- Indiana, United States
- Salary
- Salary Not Specified
- Date posted
- Aug 4, 2022
View more
- Position Type
- Administrative, Student Affairs, Academic Advising & Academic Support Services, Counseling, Disabled Student Services, Other Student Affairs, Student Activities & Services
- Employment Type
- Full Time
Job Details
Position Information
Position Title
Student Success Coach
About this Opportunity
Ball State is seeking a highly motivated and energetic Student Success Coach to join our high-performing team in the Student Success Coach Office housed within University College. This opportunity might be perfect for you if you are passionate about changing lives through higher education, and love working with students to achieve their goals.
University College is a student-centered hub for centralized student success services and support. We define ourselves through a culture of care, curiosity, and a refusal to accept the status quo. As a central unit within Ball State, we are committed to ensuring every student has the resources and support necessary to achieve their fullest potential in higher education. Our commitment to ensuring increased student success requires that we reduce barriers to achievement while ensuring students are able to build a sense of belonging at the University. We are deeply committed to diversity, equity, inclusion, and belonging in everything we do. Our culture drives outcomes through outstanding service to our students and a commitment to continuous improvement.
The university offers excellent benefits, including health care and retirement plans, tuition assistance for employees and dependents, and generous time off with pay.
Inclusive Excellence Statement
At Ball State University, inclusiveness and freedom of expression are a part of our enduring values and inform all of our efforts. We encourage applicants to familiarize themselves with our Inclusive Excellence Plan to learn more about our commitment and to identify how you might contribute to these efforts.
Benefits and Community
https://www.bsu.edu/about/administrativeoffices/humanresources/jobs/benefits-and-community/professional-staff
Relocation
https://www.bsu.edu/about/administrativeoffices/humanresources/jobs/working-at-ball-state/relocation
FLSA
Administrative Exemption
Hrs/Week
40
Length of Assignment
Full-Time At-Will
Position Function
This position will coach, mentor, and guide high-priority, high-need students to include academically at-risk students through a caseload support model. This position will provide comprehensive academic coaching and student success strategies to help students maintain academic progress and timely degree completion, ensure appropriate and accurate academic records, execute departmental/divisional administrative policies, and use judgement and discretion appropriately.
Minimum Education
Master’s degree from an accredited institution by date of employment.
Minimum Experience
One year of experience in academic advising, student services, counseling, academic coaching, or related field.
Minimum Other
A Board Certified Coach credential or International Coaching Federation recognized Certification Program.
Authorization to work in the US
Candidates for searches must have current authorization to be employed in the U.S. without employer sponsorship.
Preferred Education
Preferred Experience
At least three years of experience in academic advising, student services, counseling, or related field in higher education; familiarity with Ball State curriculum; familiarity with Banner and Degree Works.
Preferred Other
Ability to work collaboratively with students, faculty, and administration; ability to identify barriers to students success and facilitate effective remedies; ability to synthesize information and prioritize goals; ability to communicate effectively in written and verbal platforms; ability to maintain confidentiality and respect for diversity; ability to utilize advising software tools.
Pre-Employment Screening
Requires successful completion of a background check and education verification.
Position Title(s) Supervised
None.
Required Certifications
EEO Statement
Ball State University is an Equal Opportunity/Affirmative Action employer that is strongly and actively committed to diversity within its community. Women, minorities, individuals with disabilities and protected veterans are strongly encouraged to apply. All qualified applicants will receive equal consideration for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, protected veteran status or any other legally protected status.
About Ball State University
Ball State University is located in Muncie, Indiana, on an attractive campus 45 miles northeast of Indianapolis. Approximately 22,000 graduate and undergraduate students enroll in one of eight academic colleges that offer 120 undergraduate programs. We offer more than 140 master’s, doctoral, certificate, and specialist degrees, with many of them ranking among the best in the nation. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world.
Department
Office of Dean of Univ College:171130
Department Information
The Student Success Coach Office was established in 2022 to expand academic support provided through University College. Student Success Coaches are professionally certified coaches who help students gain insight into themselves as they pursue success academically and personally. Through discovery and curiosity, coaches partner with students to develop the necessary tools to create a thriving experience at Ball State and beyond.
Department Email or Phone Number
285-5488
Duties & Responsibilities
Ranking
1
Job Duty
Manage and maintain regular contact with student caseloads to nurture students and assist in their academic journey.
Ranking
2
Job Duty
Support students and provide services in person and remotely, as needed.
Ranking
3
Job Duty
Monitor student academic progress, communicating with each student regularly on a personalized basis; intervene as necessary to assist those students having difficulty.
Ranking
4
Job Duty
Serve as a coach and mentor to students to aid in their development of the knowledge, skills, attitudes, and beliefs they need to succeed in collage and their careers.
Ranking
5
Job Duty
Collaborate with students’ assigned academic advisor(s) to help student understand and develop a degree plan and timely graduation plan.
Ranking
6
Job Duty
Regularly use student success technology to manage caseload, facilitate outreach, conduct campaigns, and input documentation/notes on student services and individualized success plans.
Ranking
7
Job Duty
Maintain accurate records of student advising, mentoring, tutoring, contacts, progress towards degree, and other student learning activities.
Ranking
8
Job Duty
Liaison with Disability Services and other support areas across campus to provide learning assistant to high priority, high need students.
Ranking
9
Job Duty
Participate in regular training and professional development to maintain and increase skill sets.
Ranking
10
Job Duty
Perform other related duties as assigned.
Posting Detail Information
Posting Number
202201085P
Number of Vacancies
2
Desired Start Date
09/06/2022
Position End Date (if temporary)
Open Date
08/04/2022
Applications Accepted Through Date
08/17/2022
Open Until Filled
No
Information regarding transcripts
The option to upload transcripts is available. Original, official transcripts showing the highest related degree earned is required at the time of hire (even if obtained at BSU). Degree verification will be conducted.
Special Instructions Summary
In the Required Applicant Documents section, please provide:
1. Cover letter
2. Resume
3. Proof of a Board Certified Coach credential or International Coaching Federation recognized Certification Program.
4. An inclusive excellence statement describing how you would contribute to the development of a diverse and inclusive learning community at Ball State University through your teaching, research, and/or service. Please include examples of your contributions when possible. Word limit 500.
Supplemental Questions
Required fields are indicated with an asterisk (*).
Applicant Documents
Required Documents
- Cover Letter
- Resume
- Licenses/Certifications
- Inclusive Excellence Statement
- Master's Transcripts
- Undergraduate Transcripts
Company
Founded in 1918 in Muncie, Indiana, the public research university has grown to more than 22500 students
Spirited and motivated, we learn, grow, and take flight. Our faculty and staff—everyone in our community—embrace students as learning partners from day one. In classrooms and labs, in immersive learning projects, on the sports fields—with creativity and determination—Cardinals Fly. We are grounded in our values, lifted by our knowledge, and go confidently upward toward ever greater opportunities. Ours is a simple promise: to challenge each other to excel. And with Beneficence as our guide—We Fly.
We are committed to excellence through a talented and diverse faculty and staff. Inclusiveness and freedom of expression are a part of our enduring values and inform all of our efforts. We engage students in educational, research, and creative endeavors that empower our graduates to have fulfilling careers and meaningful lives enriched by lifelong learning and service, while we enhance the economic, environmental, and social vitality of our community, our state, and our world. We are excited that you want to join us in these endeavors!
The university offers excellent benefits, including health care and retirement plans, tuition assistance for employees and dependents, and generous time off with pay.
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