Assistant Vice President for Student Affairs

Description/Job Summary

Under the direction of the Vice President for Student Affairs, the Assistant Vice President for Student Affairs serves on the Vice President’s Leadership Team as a senior member of the Division and supports the vision, mission, professional development, creation and implementation of the strategic enrollment and retention plan for Baltimore City Community College. A primary responsibility of the AVPSA is the admissions/recruitment operations of the College. Additionally, the AVPSA provides leadership and oversees key performance metrics for the Offices of Advising, Financial Aid, Registrar, and other areas, as assigned.

Responsibilities/Duties

• Supervise and direct all functions of the Office of Admissions.
• Provides strategic vision, planning, and leadership for the integrated delivery of the College's enrollment programs and policies including development, implementation, delivery and evaluation of enrollment management goals, objectives, and activities. Collaborate across the organization to enhance enrollment services and to provide college-wide coordination and supports.
• Assesses effectiveness of enrollment initiatives and activities. Make appropriate adjustments to remain continuously proactive and responsive to external forces and the College’s
• needs. Oversees the analysis and development of regular reports on college enrollment and student characteristics.
• Leads efforts to determine the causes of attrition and the factors that promote and increase student persistence and completion; Plans, develops, implements, and assesses programs that support educational experiences which enrich the academic environment and promote student progress toward degree attainment.
• Develops programs and initiatives to appropriately engage faculty, staff, students, alumni, trustees, and parents in the enrollment effort. Optimizes the use of financial aid to recruit diverse cohorts.
• Collaborates with marketing staff to create, implement, and evaluate marketing communications in support of enrollment initiatives.
• Collaborates with institutional advancement staff to continually scan and respond to the internal and external environment to advance the college’s standing, effectiveness, and
• reputation as it relates to enrollment management.
• Builds and maintains mutually beneficial partnerships with community high schools and 4-year institutions.
• Provides administrative oversight for Admissions, Advising, Financial Aid, Records and Registration including budgets, personnel, evaluation and assessment, action plans and daily operations.
• Serves as a key leader in ensuring that all enrollment management functional areas have processes, policies, technology, and resources necessary to achieve enrollment goals. Interprets and implements state/federal regulations and College policies and procedures related to admissions, registration, advising and financial aid and ensure compliance with related program, state, and federal rules, laws, and regulations.
• Ensures the provision of high quality, customer-oriented service and support in enrollment services and processes. Maintains memberships and participate in appropriate professional organizations.
• Serves on division and college-wide committees as requested.
• Represents and act on behalf of the Vice President of Student Affairs, as assigned. Other related duties as assigned.

Required Qualifications

**Please provide 7 professional references, uploaded in an additional document.**

• Master’s Degree in Higher Education Administration, College Student Personnel Administration, or related discipline from a regionally accredited institution of higher education.
• 5-7 years of progressively responsible, professional experience at the director level or above in an admissions/recruitment functional area and in the supervision of staff. Demonstrated experience working with diverse student populations.
• Demonstrated ability to develop and use data-analytics and predictive modeling to increase enrollment. Outstanding interpersonal and management skills.
• Demonstrated ability to cultivate positive relationships with students and student organizations.
• Demonstrated ability to coordinate programs with other college departments and to assess program effectiveness. Excellent verbal and written communication skills, strong computer skills.
• Ability to handle extremely sensitive and confidential matters discreetly. Ability to work independently with little supervision.
• Experience with current and emerging technology (hardware and software solutions) related to recruitment, admissions, and financial aid, including expertise with enrollment management systems and web-based recruitment efforts.
• Experience leading enrollment management teams.

Preferred Qualifications

• Experience with modern Student Information Systems such as Banner or Colleague
• Experience implementing a new CRM or ERP
• Terminal degree from a regionally accredited institution of higher education