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Senior Office Support Assistant, UMKC School of Dentistry, 27941



Hiring Department

UMKC School of Dentistry

Job Description

The UMKC School of Dentistry is looking for a patient, customer-service minded professional with exceptional computer skills to join their team as aSenior Technical Office Support Assistant. This individual works closely with faculty, staff and students and must be detail oriented with excellent communication skills They provide technical and administrative support, including end user training of enterprise academic testing and productivity software. A variety of software will be used, including ExamSoft, Canvas, Microsoft Office 365 Teams, Zoom, Qualtrics, Top Hat, and and Adobe Creative suite.

Specific duties include but are not limited to
  • Administer and support on line testing
  • Respond to inquiries, triage, route calls, work with technical support to solve computer and technology problems
  • Provide a variety of digital graphic communication for digital design, electronic signage, web, social media and other e-communicaiton in a variety of deliverables
  • Administer and maintain selected online tools and resources
  • Compose documents, correspondence, reports, and prepare presentations
  • Compile, research and edit a variety of content for a variety of deliverables
  • Assist with event planning and execution
  • Request services such as printing, building, or equipment maintenance
  • Order and maintain inventories of supplies and equipment
  • Additional duties as assigned
Minimum Qualifications
  • Bachelor's degree or an equivalent combination of education and experience
  • At least 2 years of experience from which comparable knowledge and skills can be acquired is necessary
Preferred Qualifications
  • The successful candidate will have demonstrated ability to multi-task and prioritize, be proficient in computer use and standard software packages; have excellent interpersonal, communication and organizational skills; remain flexible with unanticipated projects/assignments; and manage confidential information with discretion.
  • Experience with on line testing and learning management systems preferred.
  • Exerience with tools from Adobe Creative Suite a benefit.
Full Time/Part Time

40 hours per week (1.0 FTE), benefit-eligible, staff position

Salary
Application Deadline

Review of applications will begin immediately; position will remain open until filled. Apply today!

Application Instructions

Applicants must combine all application materials (cover letter, resume, and list of five references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.

Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).

If you are experiencing technical problems, please call (800) 488-5288.

Note, you must provide a description of job duties for each Work Experience entry on your application. Please carefully review the application instructions section of our Careers page prior to submitting your materials.

Equal Employment Opportunity

Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.

Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and functions of this job. If you believe you may have difficulty performing any of the duties or functions of this job, please contact the Office of Affirmative Action at (816) 235-1323.

EEO IS THE LAW
To read more about Equal Employment Opportunity (EEO) please use the following links: UMKC Statement on Diversity

Diversity, equity and inclusion are central to the UMKC mission as an urban-serving institution. Kansas City is a particularly diverse city, including African, African American, Asian, German, Irish, Italian, Latino, Mediterranean, Middle Eastern, Native American and Slavic communities. Such ethnic diversity, in addition to our thriving neighborhoods of the Westside, Northeast Kansas City and the Eastside, fosters creativity, connection and innovation, which is showcased across the region. Major attractions such as the Annual Ethnic Enrichment Festival, the Negro Leagues Baseball Museum, the Filipino Cultural Center, the American Jazz Museum, Guadalupe Centers and Mattie Rhodes and Kansas City Irish Fest are a small sample of the many ways our diverse city enriches us.

For the reasons enumerated above, UMKC’s strategic plan prioritizes our commitment to multiculturalism, globalism, diversity and inclusion. The university’s values call upon its faculty, staff, students and community to position themselves as global citizens who seek out, embrace and celebrate the many benefits of diversity. UMKC received the Higher Education Excellence in Diversity (HEED) Award in 2019 in recognition of our continued commitment to equity and inclusion. Such commitment is demonstrated across teaching, service and research. We welcome applicants to share in our commitment to these core values and know that you will quickly understand the beauty of calling Kansas City your home.

Please visit these pages to learn more about UMKC’s engagement in diversity, equity and inclusion.

Roos Advocate for Community Change

The Division of Diversity and Inclusion

Annual Report

Multicultural Student Affairs

Benefit Eligibility

We offer full benefits that start day one! Explore our Total Rewards website to learn more about the benefits package we offer our employees as the university's most important resource.

New employees receive 8 paid holidays, 12 vacation days, 12 sick days, 4 personal days, and paid winter break leave each year. Lean more: Information on Leave .

The UM System supports employees and their families who choose to continue their education. Faculty and staff who choose to pursue or continue their college education—as well as eligible spouses and dependents—can receive assistance at any of the universities within the UM System. For eligible employees, 75% of your tuition and supplemental fees can be waived for college-level credit courses. Learn more: Tuition Assistance

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