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Receiving Teller II - Student Accounts

Employer
Framingham State University
Location
Massachusetts, United States
Salary
Salary Not specified
Date posted
Aug 2, 2022

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Company Description:

Framingham State University is a vibrant comprehensive liberal arts institution located in the MetroWest suburbs of Boston, which integrates an academically challenging liberal arts education with workforce preparation programs. Founded in 1839, FSU enrolls about 4,000 undergraduates and 1,200 graduate and professional students. FSU offers 35 bachelor's degrees with 55 specialized concentrations, 63 minors, and 26 master's degree programs, in a highly personalized teaching environment. Our community takes pride in empowering student success by providing a superior education, leading research and innovation opportunities, and a strong first-year experience.

At FSU, we are deeply committed to inclusive excellence, encouraging a supportive, diverse and collaborative learning environment, and providing culturally relevant education. We are honored that our commitment earned FSU six Higher Education Excellence in Diversity (HEED) Awards from INSIGHT Into Diversity and that we are the only public institution in Massachusetts recognized in 2018, 2019, and 2020. FSU is designated as an emerging Hispanic-Serving Institution by the Hispanic Association of Colleges and Universities and also belongs to the Howard Hughes Medical Institute (HHMI) Inclusive Excellence community, providing national leadership in science education and exploring strategies that will lead to more inclusive science education. We encourage applications from those who share our commitment to promoting a diverse, welcoming, and inclusive community.

Our founding motto, LIVE TO THE TRUTH, was said at the end of each class by beloved first principal, Cyrus Peirce, who sought to discover and teach "truth in theory and principle...truth in spirit and motive...truth in manner and form...truth intellectual and truth moral." Principal Bagnall found this motto "speaks of sincerity of spirit...of intensity of effort, of resolution to succeed, of joy in achievement." LIVE TO THE TRUTH continues to guide our institution in practice and endeavor. If you share in this quest for truth and a commitment to living it fully, make the next chapter of your career the best chapter at Framingham State University.

Learn more about our career opportunities at www.framingham.edu/careers.


Job Description:

GENERAL STATEMENT OF DUTIES:

The Office of Student Accounts at Framingham State University seeks applicants for a Receiving Teller II. The Teller II will be responsible for receiving and posting payments to accounts and keeping records of receipts. The Receiving Teller II checks accounts for accuracy and conformance with established procedures, guidelines, rules and regulations. The position requires searching for sources of account imbalances or discrepancies; preparing reports; disseminating financial information to students and others; maintaining proper cash control procedures and balancing cash collected, as well as reconciling third party billing accounts and payments.

SUPERVISION EXERCISED:

N/A

SUPERVISION RECEIVED:

  • Associate Director of Student Accounts/Associate Bursar
  • Director of Student Accounts/Bursar
  • Indirect from Assistant Director of Student Accounts/Assistant Bursar

EXAMPLES OF SPECIFIC DUTIES AND RESPONSIBILITIES:

  • Serve as team member to ensure that all students (prospective/current), parents/guardians, and alumni receive prompt, accurate, friendly, and courteous service from the student accounts department.
  • Create/maintain an environment where all who visit the office feel valued and respected.
  • Develop, revise, and with approval of supervisor, carry out work procedures, in cooperation with other departments within the Student Services Center, to ensure the efficient and effective flow of work.
  • Act as student accounts liaison with other departments within the University.
  • Provide student account service to students, parents, and other constituents in person, via email or telephone.
  • Works to identify and help resolve any short payments and / or billing vs. payment discrepancies.
  • Provides any relevant reconciliations.
  • Reconcile third party billing accounts and process associated payments/grants.
  • May carry bank deposits to the university business office.
  • Regular and punctual attendance required.
  • Perform other clerical duties as assigned by the department supervisor.


Requirements:

MINIMUM QUALIFICATIONS:

I. A diploma as evidence of graduation from the business or commercial course of a recognized high school or vocational/technical high school may be substituted for a maximum of one year of the required experience.

II. A diploma for completion of a one-year, full-time, or equivalent part-time, program in a recognized, non-degree granting business school above the high school level with major in bookkeeping, accounting or business administration may be substituted for a maximum of one year of the required experience.

III. A diploma for completion of a two-year full-time, or equivalent part-time, program in a recognized, non-degree granting business school above the high school level with a major in bookkeeping, accounting or business administration may be substituted for a maximum of two years of the required experience.

PREFERRED QUALIFICATIONS:

  • Ability to adapt to changing priorities and situations on demand.
  • Banner experience
  • Ability to meet deadlines and work under pressure.
  • Experience in higher education, specifically student accounts, financial aid, or a student financial services area.
  • Bachelor's Degree preferred; or a combination of post-secondary education with several years of professional experience in student accounting, making calculations, and determining changing rates and movement of funds.

Candidates who are bilingual in English and Spanish or English and Portuguese are strongly encouraged to apply.


Additional Information:

This is a full-time, non-exempt, benefits-eligible position in the American Federation of State, County, and Municipal Employees (AFSCME) bargaining unit with a title of Receiving Teller II. The bi-weekly pay rate is $1,733.18 (grade 14, step 1).

It is the policy of Framingham State University that all employees be fully vaccinated against COVID-19, including booster if eligible, before they begin employment. Proof of the COVID-19 vaccine is required of all individuals hired by FSU, to be verified after a verbal offer of employment has been accepted, and before employment begins. Prospective employees may submit a request for a medical or religious exemption to the COVID-19 vaccination requirement to Human Resources. Furthermore, FSU employees must wear a mask inside certain campus spaces.

Framingham State University conducts criminal history and sexual offender record checks on recommended finalists prior to final employment for all positions.

Framingham State University is an equal opportunity/affirmative action employer.

Members of underrepresented groups, minorities, women, veterans, persons with disabilities, and all persons committed to diversity and inclusive excellence are strongly encouraged to apply.


Application Instructions:

Candidates must apply online by submitting:

  • Cover Letter,
  • Resume/CV,
  • Equity and Inclusion Statement,
  • Names and contact information for three (3) professional references.

*The Equity and Inclusion Statement is an opportunity for candidates to discuss professional skills, experience and/or willingness to engage in activities that would enhance the university's efforts to promote a diverse, equitable, and inclusive community. Equity and inclusion statements will be considered as part of a transparent and comprehensive review of candidate application materials.

For full consideration, the receipt of application materials has been extended and must be received by August 23, 2022. However, applications may continue to be reviewed until the position is filled.

Framingham State University only accepts application materials through our online application system. We are unable to accept application materials through mail, email, fax, or hand delivery. If you experience technical issues with the online application process, please submit a helpdesk ticket.

Framingham State University understands that persons with specific disabilities may need assistance with the job application process and/or with the interview process. For confidential assistance, please contact the Human Resources Office at 508-626-4530 or humanresources@framingham.edu.

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