Graduate Student Support Coordinator

University of Idaho

Graduate Student Support Coordinator

Location: Moscow

Division/College: College of Graduate Studies

Employee Category: Classified

Pay Range: $17.40 per hour or higher depending on experience and education

FTE: 1.0

Full/Part Time: Full Time

Position Summary:
This position provides high level administrative support and customer service to faculty, staff, and graduate students by advising, interpreting and explaining University and COGS academic rules and policies. Duties include creating, analyzing and evaluating various college forms for compliance with the University and COGS' rules. The position is focused on providing excellent student service with phone, email, and walk-in traffic. The position requires a high level of decision making and interpretation of polices and institutional rules. Travel may be required to provide training for students and faculty at campus locations across the state.

Minimum Qualifications:
• Three years of experience providing administrative and/or student support.

• Experience:
- Working in a team environment
- Editing and writing business correspondence using proper grammar and punctuation as demonstrated in application materials
- Independently researching, compiling, developing and summarizing material for reports
- Interpreting, applying and explaining policies and procedures/rules and regulations

Preferred Qualifications:
• Bachelors degree

• Five years of experience providing student support in higher education

• Experience:
- Handling a variety of projects simultaneously that require a high degree of attention to administrative details.
- Using publication and graphic design software.
- Working in a content management system entering, retrieving and auditing data.
- Knowledge of academic rules and regulations.
- Familiarity with FERPA and UI policies and procedures.
- Understanding of college level administrative support.

Physical Requirements & Working Conditions:
• Long periods of sitting and using a computer. May be asked to travel to other UI locations to deliver training workshops, consult with faculty and students, and attend university functions.


Required Licensures, Certifications or other


Posting Number: SP003504P

Posting Date: 07/28/2022

Closing Date:

Open Until Filled: Yes

Special Instructions:
Review of applications will begin on August 15, 2022. Priority consideration will be given to applications received by that date.

For the required Letter of Qualification, provide examples of how you meet the required experience and additional preferred listed in the job description.

Background Check: Applicants who are selected as final possible candidates must be able to pass a criminal background check.

To apply, please visit: jobs.uidaho.edu

EEO Statement
University of Idaho is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer.



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