Academic Advisor

Job Summary

The Academic Advisor reports to the Program Manager II in the School of Education and works with a team of Program Managers and advisors. The Advisor is the primary point of contact between current and prospective students and the School. The School employs a developmental academic advising philosophy which includes the communication of accurate information regarding degree programs, courses, policies and procedures. The Academic Advisor will work closely with Program Managers to provide academic advising services to part-time/full-time students enrolled in undergraduate, graduate and doctoral programs delivered online and on campus. The position requires an individual who can handle sensitive and confidential information.

Essential Functions

• Advise current and prospective students on general academic matters, such as program requirements, transferability of credits, course prerequisites, course registration etc.
• Advise students on University- and program-specific policies and procedures.
• Update and maintain student records.
• Work closely with department staff to on-board new students.
• Advise and coach students to help them reach their academic goals and complete their academic program.
• Assist in clearing students for graduation.
• Develop and maintain appropriate schedules and reports.
• Assist and participate in School of Education Open Houses and Information Sessions.

Required Qualifications

• Bachelor’s degree.
• Minimum of 2 years of experience.
• Exceptional customer service aptitude and attention to detail.
• Excellent oral and written communication skills.
• Proficiency with Microsoft Office and other common personal computer applications.

Preferred Qualifications

• At least two years of experience in post-secondary student advising.
• Knowledge of Banner and Hyperion.

Location

• University City, Philadelphia PA

Additional Information

• This position is classified as Exempt with a salary grade of I. For more information regarding Drexel’s Professional Staff salary structure, https://drexel.edu/hr/career/ducomp/salstructure/

Special Instructions to the Applicant

• Please make sure you upload your CV/resume and cover letter when submitting your application.

Review of applicants will begin once a suitable candidate pool is identified.

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Advertised:Jul 28 2022 Eastern Daylight Time
Applications close:Aug 29 2022 Eastern Daylight Time