Financial Aid Administrator

Job Title: Financial Aid Administrator

Salary: $70,268.00 Annually

Department: Financial Aid

Pay Grade: ADM5

Reports To: Director, Financial Aid

FLSA Status: Exempt

Unit: Administrative

Opening Date: 7/28/2022

Closing Date: 8/18/2022 11:59 p.m.



GENERAL STATEMENT OF JOB



Counsels and advises students and prospective students about financial aid eligibility requirements, procedures, verification, and award process, in accordance with federal, state, and institutional regulations, policies, and procedures.

SPECIFIC DUTIES AND RESPONSIBILITIES

Essential Functions:

1. Monitors Direct Loan Entrance and Master Promissory Note (MPN) processes, determines student loan eligibility, and approves/packages direct loans, parent plus loans, and private student loans.
2. Corrects rejected loan files and reconciles direct loan programs on a monthly basis.
3. Processes state TAG program, including determining eligibility, awarding, updating awards, certification, reconciliation and notify students with incomplete records.
4. Assists with Federal, State, and institutional reporting.
5. Troubleshoots system issues, in collaboration with the College’s IT department.
6. Develops reporting tools and gathers data to support departmental operations.
7. Assists students and parents with completing the Free Application for Federal Student Aid (FAFSA) form. Provides support, education, and instruction to students, prospective students, parents, and the general campus community regarding the financial aid process, eligibility, and procedures.
8. Assists with the maintenance and upkeep of Financial Aid policies and procedures.
9. Processes student files and prepares award packages in accordance with Federal, State, and Institutional policies.
10. Manages confidential information in accordance with FERPA.
11. Conducts on and off campus presentations, workshops, and other forms of outreach.
12. Trains and supervises staff as needed.
13. Works in collaboration with external stakeholders to resolve student issues.
14. Attends divisional/department and other meeting as directed.
15. Stays current on state and federal financial aid programs by participating in ongoing professional development sessions.
16. Performs other duties as assigned.
    
    

MINIMUM QUALIFICATIONS

• Bachelor's Degree;
• Four years of experience in one area of student services, such as financial aid, admissions, registration, enrollment services, or student records;
• Ability to work efficiently in a fast-paced work environment, with demonstrated multitasking and problem-solving skills;
• Excellent interpersonal, written, and verbal communication skills; and
• Ability to work independently and within a team-oriented setting, use discretion, and apply judgment.

PREFERRED QUALIFICATIONS

• Knowledge of Colleague (Ellucian) computer system or a similar platform, experience in the use of technology, query software, Microsoft Office Suite, and financial aid databases and tools such as FAA access to CPS, NSLDS, and COD;
• Experience with Entrinsik Informer; and
• Excellent verbal, written, and interpersonal communication skills.

PHYSICAL REQUIREMENTS



The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly. Additionally, the following physical abilities are required:

• Fingering: Picking, pinching, typing, or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Hearing 1: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound.
• Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
• Talking 1: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Visual Acuity 1: Have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.

SUPPLEMENTAL INFORMATION



SCHEDULE : Monday – Friday: 8:30 a.m. to 4:30 p.m. (occasional evenings and Saturdays). Occasional late-start days: 11:00 a.m. to 7:00 p.m.

RETIREMENT : Pension Eligible

NJ First Act



Any Middlesex College employee hired after September 1, 2011 will have to meet the New Jersey residency law requirement.

Equal Opportunity Employer



Middlesex College is an equal opportunity employer and prohibits discrimination on the basis of race, creed, color, national origin, ancestry, age, gender, marital status, familial status, religion, affectional or sexual orientation, atypical hereditary cellular or blood trait, genetic information, liability for service in the armed forces of the United States, or disability.

Affirmative Action and Compliance Statement



Middlesex College is firmly committed to a policy of Equal Opportunity and Affirmative Action. The College will implement this policy to assure that the educational programs, activities, services, benefits and employment opportunities offered by the College are available to all persons regardless of sex, race, creed, national origin, ancestry, nationality, color, marital status, civil union or domestic partnership status, affectional or sexual orientation, gender identity, age, handicap (and/or disability), service in the armed forces, atypical hereditary cellular or blood trait, genetic information, refusal to submit to genetic tests, or refusal to make available results of genetic tests, in accordance with State and Federal laws. All employees and students are expected to accept these principles and to reflect their spirit in everyday relationships with fellow employees and students. Inquiries regarding compliance may be directed to the Affirmative Action Officer, Middlesex College, Chambers Hall, 2600 Woodbridge Avenue, Edison, New Jersey 08818-3050.