Senior Graduate Admission Counselor

Merrimack College is a selective, private college in a beautiful, residential setting — just minutes from Boston, Massachusetts.

Position Overview & Responsibilities

Reporting to the Associate Director of Graduate Admission, the Graduate Admission Counselor is responsible for recruiting students to the College’s graduate programs by communicating, building rapport, providing excellent customer service to guide, motivate and coach qualified individuals through the enrollment process. By managing an assigned portfolio of graduate programs, this individual will execute a full range of recruiting activity and tactics from prospect to enrolled student in support of enrollment goals. A commitment to building and maintaining strong relationships with prospective students and applicants is important as well as the desire to help candidates make positive changes in their lives and careers.

Responsibilities include:

• Identify innovative ways to create awareness about programs and execute annual recruitment plans for assigned portfolio of graduate programs to achieve enrollment goals.
  
  
• Proactively and reactively engage with and counsel students throughout the enrollment funnel by advising, providing information and coaching and through various channels such as emails, phone calls, text and other methods of engagement.
  
  
• Coordinate, execute and attend on-and off-campus recruiting and yield events and manage pre-and post-event communications and efforts through (graduate fairs, career fairs, school visits, online/virtual events, info sessions/open houses, etc.).
  
  
• Coordinate with the graduate marketing team to align recruiting and marketing calendars.
  
  
• Develop and manage communication plans accurately and effectively with an aim to portray the unique selling points of each graduate program.
  
  
• Prepare and deliver presentations and materials for various recruiting initiatives.
  
  
• Serve as liaison to graduate schools regarding application review and admission decisions – collaborate with schools on a regular basis to learn about programs.
  
  
• Support Double Warrior internal recruiting goals.
  
  
• Build professional networks and student pipelines through partnerships with colleges universities and potential recruiting partners.
  
  
• Monitor application files to ensure they are complete and ready for review.
  
  
• Based on admission decisions, execute and manage smooth yield processes through yield communications, events and tactics.
  
  
• Share responsibility for managing graduate email boxes, answering main admission phone lines and field walk-ins. Maintain 24-48 hour response time.
  
  
• Track and report daily, weekly and monthly recruitment and enrollment progress.
  
  

Qualifications:

• Bachelor’s degree.
  
  
• Experience in higher education and or recruiting and sales for higher education clients.
  
  
• Proficiency with a CRM, preferably Slate.
  
  
• Knowledge of graduate admission or recruiting sales cycle, processes and procedures.
  
  
• Knowledge of financial aid policies and cycles.
  
  
• Demonstrated ability to work on a team to provide a positive impact.
  
  
• Ability to work within processes and to assess the unique needs of each prospective student and applicant and take customized action accordingly.
  
  
• Detail oriented.
  
  

Application Materials Should Include:

• Cover letter stating motivation and interest in the position, citing experience relevant to the qualifications and including experience with, and commitment to, our Catholic Augustinian mission, our values, and our desire to be a more diverse, equitable and inclusive institution of higher learning.
  
  
• Resume
  
  

This position is subject to the successful completion of a criminal background check.

Statement on Our Mission

Merrimack College is a Catholic Augustinian institution of higher education committed to building a culturally and racially diverse community. Our mission is to enlighten minds, engage hearts and empower lives and is inspired by our Catholic faith and the Augustinian tradition of seeking truth through inquiry and dialogue.

Merrimack College seeks candidates who understand, respect and can contribute to Merrimack’s Augustinian mission and values and advance our work in the area of diversity, equity and inclusion. We strongly encourage applications from members of underrepresented groups. All candidates should describe in their application previous experience related to equity, diversity, and inclusion, as well as how they will engage in fostering a culture that supports our Augustinian mission, our Catholic faith and our values of diversity, equity and inclusion.

Required Vaccinations & Remote Work:

Unless otherwise stated above, this is an on-campus position. This is not a remote or hybrid position as employees are essential in order to provide a fully on-campus, residential college experience for our students and the community. Merrimack College currently has a COVID-19 Vaccination Policy. Students, faculty and staff are required to be vaccinated for COVID-19.

About Merrimack College

The only Catholic, Augustinian institution of higher education in New England, Merrimack College is a private, independent, coeducational institution with more than 5,000 undergraduates and graduate students from 32 states and 37 countries, and comprises schools of liberal arts, science and engineering, health sciences, education and social policy, and business. The college’s 260- acre campus is approximately 25 miles north of Boston in North Andover and Andover, Massachusetts. Merrimack is a Master’s Colleges & Universities/Medium Programs institution in the Carnegie Classification of Institutions of Higher Education. Merrimack is one of the fastest growing educational institutions in the country and has steadily climbed up U.S. News & World Report’s ranking of Best Colleges, coming in 46th out of 170 schools ranked in the Regional Universities North category in 2020. Merrimack is also listed as one of the top 10 most innovative schools and placed 35th for best undergraduate teaching programs among schools in the U.S. News category.

Merrimack College is an Equal Opportunity Employer.