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Lead Systems Administrator, School of Engineering IT

Employer
University at Buffalo
Location
New York, United States
Salary
Salary Not Specified
Date posted
Jun 10, 2022

Job Details

Posting Details

Position Information

Fiscal Year
2021-2022

Position Title
Lead Systems Administrator, School of Engineering IT

Classification Title
Lead Programmer-Analyst

Department
SENS IT

Posting Number
P220198

Posting Link https://www.ubjobs.buffalo.edu/postings/35434

Employer
State

Position Type

Professional Appointment Term
Term

Salary Grade
SL3

Posting Detail Information

Position Summary

The Science & Engineering Node Services ( SENS ) is looking for a Windows system administrator to support a dynamic STEM research and instructional environment. The incumbent will be serving the students, faculty, and staff of the School of Engineering and the Faculty of Natural Sciences and Mathematics. Our mission is to assist our diverse community in accomplishing their research and teaching needs as we grow as one of the top public research universities in the nation.

Responsibilities include:
  • Provide system hardware support: Support and troubleshoot a variety of problems on systems that include servers, workstations, laptops, wireless/network devices, printers, and related instructional technology devices. Tasks include the deployment and maintenance of systems within our infrastructure.
  • Provide system software support: Support and troubleshoot a variety of problems with operating systems and applications. Tasks include the ability to troubleshoot on the relevant system with the ability to diagnose problems within our campus infrastructure (ex – SCCM ). The primary focus will be Windows management with some understanding of macOS, iOS and Linux operating systems.
  • Provide customer support: Provide end-user assistance on SENS support tickets to a variety of potential issues. Assist a wide range of technical and non-technical users with the identification of problems or needs and implementation of solutions and system adaptions where possible within our environment.
  • Work as part of a team: Participate with SENS staff and other campus IT organizations on troubleshooting, developing, and implementing solutions. Tasks include contributing to existing and new IT projects, anticipating future user needs, authoring documentation, identifying processes or new approaches for continued service improvement, and other duties relevant to the technical and software support within SENS .
  • Effective time management and the ability to prioritize tasks are essential to succeed in this job as is the ability to remain current with technologies for relevant computing platforms, operating systems, applications, procedures, and techniques.
Outstanding Benefits Package
Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. Visit our benefits website to learn about our benefit packages .

About The University at Buffalo
The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo .

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Minimum Qualifications
  • Bachelor’s Degree and 2 years of IT experience.
  • Demonstrated proficiency in Microsoft Windows desktop support.
  • Experience with secure computing technologies and practices (Antivirus, Firewalls, Active Directory, Group Policy, file system permissions, security policies, patch automation) as defined by the University and SENS .
  • Experience with Operating system and application automation and deployment within the Microsoft System Center Configuration Manager ( SCCM ) infrastructure.
  • Familiarity with Adobe Creative Cloud, Microsoft Office 365 productivity tools (including SharePoint and OneDrive) and the PowerShell scripting language.
  • Familiarity with teleconferencing and communication applications such as Microsoft Teams and Zoom.
  • Understanding of DNS, TCP /IP, and Network Services.
  • Working knowledge of macOS, iOS, Android and/or Linux operating systems.
Preferred Qualifications
  • 3-5 years of IT experience.
  • Experience in scripting/programming, PowerShell, SharePoint, SCCM, macOS and Linux is a plus.
Physical Demands

Salary Range
$60,000 - $67,000

Type
Full-Time

Campus
North Campus

Posting Alerts

Special Instructions Summary

Additional Information

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov.

Is a background check required for this posting?
No

Background Check Notification

Contact Information

Contact's Name
Ria Iliadou

Contact's Title
Associate Director of HR

Contact's Email
eiliadou@buffalo.edu

Contact's Phone
716-645-1407

Posting Dates

Posted
06/10/2022

Deadline for Internal Applicants
06/24/2022

Deadline for External Applicants
Open Until Filled

Date to be filled

References

Number of References Required
3

Reference Cutoff Date

Instructions to Applicant

For more information, click the "How to Apply" button.

Company

University at Buffalo

UB is New York’s largest public university, one of America’s leading research universities and a flagship in the SUNY system.

UB is a top 40 university in a top city in which to attend college, and with more than 1,300 acres across three unique campuses, there is always something new to explore. Regular shuttle service takes students between North Campus and South Campus, and the Downtown Campus is easily accessible by Metro Rail

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