Coordinator, Student Loan Programs

Community College of Philadelphia

Success starts at Community College of Philadelphia. Innovators and difference makers work at Community College of Philadelphia. Diversity thrives at Community College of Philadelphia. We are a college that is committed to promoting a work environment that attracts and retains talented and diverse faculty and staff. We challenge each other and ourselves to achieve at the highest level while contributing to the mission of the College and the betterment of Philadelphia. We value and support an intellectually dynamic community to prepare our students for global citizenship. Join us and become part of a community that has long been and will continue to be generators of generational change in this city and beyond.

Community College of Philadelphia is seeking to fill a Coordinator, Student Loan Programs position. The Coordinator, Student Loan Programs processes Federal Direct Student Loans and Private Educational loan, coordinates debt management processes and monitors activity. The Coordinator oversees the Loan Entrance and Exit process. The Coordinator oversees the coordination process for returning aid funds for all escheated (stale-dated) student refund checks. The Coordinator counsels and advise students and parents concerning their financial aid eligibility. Responsibilities include the supervision of part-time administrative staff and student workers.

** THIS POSITION IS ELIGIBLE FOR PARTIAL REMOTE WORK **

For a complete position description, and to apply online, please visit our career site at jobs.ccp.edu, or click the “Apply” button.

“Success Starts Here” is our message to the Philadelphia community—and at Community College of Philadelphia, we recognize that our success as a college and the success of our students starts with our employees. Our employees are vital to our success. Our total compensation package includes a comprehensive offering of benefits that are unrivaled by most.

Our benefits include:

• 100% College-paid medical, dental and prescription drug for employee and all of their eligible family members
• College-paid life and disability insurance
• College closes for Winter Break the week between Christmas and New Years and for a week in March for Spring Break
• College operates on a 4-day work week during the summer months (off on Fridays)
• Most employees work from home one day each week
• Tuition remission (for classes at the College)
• Forgivable tuition loan (for classes at any accredited academic institution)
• 403(b) retirement plan with 10% College contribution
• Health care and dependent care flexible spending accounts
• Paid vacation plus holiday and personal time off

Community College of Philadelphia is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Minimum Qualifications

• Bachelor's degree required. Any and all degrees must be from a recognized institutional accreditor.
• Three (3) years experience in financial aid programs including federal loans and alternative loans in a higher education environment required.
• Supervisory experience required.
• Knowledge of financial aid federal and state regulations required.
• Computer proficiency in Microsoft Word, Excel, and the Internet required.
• Experience working with enterprise-wide systems required.
• Excellent communication (oral and written) and interpersonal skills in all media (phone, face-to-face, and email) required.
• Detail-oriented with excellent organizational skills required.
• Ability to manage multiple, simultaneous priorities and meet deadlines required.
• Commitment to the mission of an urban community college required.
• Must excel in working as a member of a team, model exceptional service to internal and external customers, and work to facilitate change.

Preferred Qualifications

• Supervisory experience in a financial aid environment preferred.
• MS Access proficiency preferred.
• Banner by Ellucian experience preferred.
• Experience in a collective bargaining environment preferred.

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