Learning

Learning & Development Specialist (Administrative Analyst/Specialist, Non-Exempt), Staff Development Center
California State University, San Bernardino


Job No: 515832
Work type: Staff
Categories: Unit 9 - CSUEU - Technical Support Services, Administrative, Probationary, Full Time

About CSUSB

California State University, San Bernardino is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire. Seventy percent of those who graduate are the first in their families to do so.

At CSUSB, you can:

• Build your future
• Work with the best
• Be your authentic self
• Focus on you
• Make a lasting impact
• Work for a purpose that is greater than your own
• Bring everything you are, become everything you want

Division Overview

The Human Resources Division, through its embodiment of the University's strategic and operational goals, supports staff, faculty, and students by providing innovative, transformational, and inclusive services and programs.

Department Summary

The Staff Development Center (SDC) officially opened its doors in 2017 and is centrally located on the first floor of the John M. Pfau Library addition. The SDC focuses on increasing training opportunities for staff employees in the areas of job-specific, professional, and personal learning and development. A unique service the SDC offers its staff employees is 1:1 appointment for career discussions, including how to be a more competitive candidate through resume reviews, cover letter critiques, and mock interviews. The SDC at CSUSB is the first of its kind within the California State University system and serves as a model for other CSUs systemwide investing in a center dedicated to staff success. We are excited to be recognized for award-winning programming and curriculum, not only at CSUSB but also CSU systemwide.

Job Summary

The Staff Development Center (SDC) at CSUSB supports and directly contributes to the University's Strategic Plan of Staff Success. The SDC team is small, so every individual team member is critical and matters!

We currently have an opening for a Learning & Development Specialist (Administrative Analyst/Specialist, Non-Exempt), reporting directly to the Director of the SDC. As the Learning & Development Specialist, you will promote and encourage opportunities for professional and personal growth of staff employees; identify, propose, and develop training opportunities for leadership and workforce capabilities, including an annual conference, career pathways, and learning circles.

As the Learning & Development Specialist, you will have access to learning management systems to research, recommend, guide, and facilitate; consult with employees on career-related discussions, provides guidance on individual learning plans and professional development plans; designs and develops training program materials, facilitates training, manages, and maintains designated website(s), generates metrics, data analytics and reporting.

If you have a service excellence mindset, love to innovate, aspire to transform employee lives, and have a passion for learning and development, we invite you to apply!

Employment Status: Full-time, Non-Exempt, Probationary with the possibility of converting to permanent.

Application Review Deadline: This position will remain open until filled. Applications will be reviewed beginning August 8, 2022.

Work Schedule

Academic Year: Monday through Friday, 8:00am - 5:00pm (one-hour unpaid meal break), weekends and evenings may be required. Summer Schedule: Monday through Thursday from 7:00am - 5:30pm (half hour unpaid meal break).

Key Qualifications

Ability to perform of a variety of administrative, technical and analytical duties of limited to moderate complexity and day-to-day administration of a program within the SDC under general supervision.

Ability to coordinate projects within the SDC or with other units the SDC collaborates with. Ability to handle multiple work priorities and accountability for own work results.

Ability to use independent judgment to make decisions, interpret, and apply a wide range of policies and procedures related to the program area and/or administrative specialties.

Ability to follow and utilize standard CSUSB, HR, SDC procedures and practices.

Knowledgeable of how to resolve a wide range of administrative problems related to day-to-day work unit and program operations. Precedents may often be relied on to determine appropriate solutions.

Possesses knowledge of limited innovation, but some ingenuity may be used to meet SDC needs.

Ability to focus primarily on own work assignments and projects, rather than lead work direction. However, duties may include overseeing clerical operations and providing lead direction to support staff.

Possesses working knowledge of general practices, program, and/or administrative specialty. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures.

Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty of HR/SDC.

Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them.

Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques.

Ability to organize and plan work/projects including handling multiple priorities.

Ability to make independent decisions and exercise sound judgment.

Ability to compile, write, and present reports related to program or administrative specialty.

Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit.

Education and Experience

Bachelor's degree AND/OR equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

Preferred Qualifications

General knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods.

Knowledge of learning management systems (LMS), including capabilities, limitations, and best practices.

Able to collaborate with internal and external subject matter experts to develop and deliver course content for online/in-person delivery.

Able to write scripts, and/or curricula to match the training needs of the target audience.

Able to evaluate outcomes and effectiveness of learning and organization development initiatives.

Knowledge of data analytics and the ability to track, analyze, and report metrics clearly and concisely.

Demonstrate strong ability to operate learning technologies and programs related to online courseware development, virtual training, online publishing, video editing, and other related tools.

Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere inside and outside the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds

Excellent communication skills; effectively communicate information clearly and understandably, both verbally and in writing with thorough knowledge of English grammar, spelling, and punctuation

Ability to interpret, communicate and apply policies and procedures

Demonstrated ability to maintain a high degree of confidentiality

Excellent organizational and time management skills with the ability to operate with minimal supervision to set own priorities to coordinate multiple assignments with fluctuating and time-sensitive deadlines

Working knowledge of or ability to learn University infrastructure, policies, and procedures quickly

Flexible and adaptable; resourceful, proactive problem-solver who can anticipate the next steps, take the initiative, exercise discretion, and sound judgment

Proficient in MS Office Suite: Outlook, Excel, Word, and PowerPoint

Demonstrated skills in an institutional/educational environment utilizing a customer-oriented and service-centered attitude.

Certification (e.g., APTD, Associate Professional in Training & Development or CPTD, Certified Professional in Training & Development).

Master's Degree in Business, Human Resources, Psychology, or Information Technology.

Proven accomplishment with web-based authoring and creativity tools, including but not limited to eLearning authoring tools such as Camtasia, Captivate, Articulate Studio, Storyline, Adobe Creative Suite, Flash, etc. and the use of audio and video in creating learning programs.

Experience with a utilizing and managing a learning management system; either cloud-based, self-host.

Proficient in Adobe Sign, Canva, Concur, Drupal, LinkedIn Learning, MailChimp, Microsoft Teams, OneDrive, Skillsoft, and Zoom.

Familiarity with personality assessment (e.g., Strengths, Myers-Briggs Type Indicator, True Colors).

Salary: Please note two ranges are listed below, the classification salary range and anticipated hiring range. Although the classification salary range is broader, the anticipated hiring range is the amount budgeted for this position.

Anticipated Hiring Range: $3,440 - $4,000 per month

Classification Salary Range: $3,288 - $6,347 per month

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. In our commitment to diversity, we welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. Our commitment to work toward an environment that values diversity requires that we create, promote, and maintain activities and programs which further our understanding of individual and group diversity. We will also develop and communicate policies and promote values which discourage intolerance and discrimination.

The concept and dimensions of diversity are to be advanced and incorporated into every aspect of university activity, including student life, the curriculum, teaching, programs, staffing, personnel training practices, research, community services, events, and all other areas of university endeavor.

Dimensions of diversity shall include, but are not limited to, the following: race, ethnicity, religious belief, sexual orientation, sex, gender identity, gender expression, ability, socioeconomic status, cultural orientation, national origin, and age.

The implementation of the Commitment to Diversity will rest with the university as a whole. The president, in addition to a personal commitment and involvement, may use the University Diversity Committee, campus administrators, faculty, staff, and students as well as other members of the campus community to implement effectively the philosophy and intent of this statement.

Supplemental Information

A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.

This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html

This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)


To view full description and to apply, visit: https://www.csusb.edu


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