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Temporary- Call Center Operator (Pool)

Employer
Volunteer State Community College
Location
Tennessee, United States
Salary
Salary Not specified
Posted Date
Jul 25, 2022

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Position Type
Administrative, Student Affairs, Minority & Multicultural Affairs
Employment Level
Administrative
Employment Type
Full Time
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Title: Temporary- Call Center Operator (Pool)

Position Summary: The purpose of the Call Center Operator is to provide accurate information to prospective and current students by answering calls that are made to the Office of Advising Call Center. In addition, this individual will make telephone contacts as needed and will manage data collected from students.

Duties and Responsibilities: Answer and make phone calls that are made to the Office of Advising Call Center. Use of available calling software. Other duties as assigned.

Required Qualifications: High school diploma or GED equivalent.

Preferred Qualifications: Associate's Degree.

Knowledge, Skills, Abilities, and Work Characteristics: Data management skills. Knowledge of Microsoft Office applications. Skills in oral and written communication including polite telephone voice. Computer skills including accurate data entry. Interpersonal skills consistent with establishing and maintaining effective working relationships in the center and across campus. Ability to plan and execute daily activities in the Call Center. Ability to adapt to changing work needs and learn new skills quickly and effectively. Organizational skills to manage referral and resource lists.

Pay Rate: 12.00 - 12.00 per hour

Availability/Closing Date: This posting is not a guarantee of an open position. Applications for temporary part-time positions are accepted on a continuous basis and reviewed by the department when openings become available. Postings close yearly on October 31; to maintain your application within the system, you will need to re-apply each year.

Special Instructions to Applicants:

Unofficial transcripts are acceptable for the application process. Official transcripts will be required upon hire.

Applicants may be subject to a background check.
Equal Opportunity
Volunteer State Community College, an AA/EEO employer, does not discriminate on the basis of race, color, religion, creed, ethnic or national origin, sex, sexual orientation, gender identity/expression, disability, age (as applicable), status as a covered veteran, genetic information, and any other category protected by federal or state civil rights law. See the full non-discrimination policy.

The Tennessee Board of Regents does not discriminate on the basis of race, color, religion, creed, ethnic or national origin, sex, sexual orientation, gender identity/expression, disability, age (as applicable), status as a covered veteran, genetic information, and any other category protected by federal or state civil rights law with respect to all employment, programs and activities sponsored by the Board. Full Non-Discrimination Policy.


To apply, visit https://tbr.csod.com/ux/ats/careersite/47/home/requisition/6438?c=tbr
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