Temporary- Help Desk Assistant (Pool)
To provide courteous and timely assistance
for employees and students who contact the IT Help Desk.
Duties and Responsibilities:
Help students configure and
troubleshoot wireless access on personal devices. Provide IT Help
Desk support for students (walk-in and phone) for various technical
issues including but not limited to username/passwords, minor
hardware and software problems, and email. Create work orders for
IT personnel when issue cannot be resolved. Perform light
maintenance on printers. Checkout equipment to faculty, staff and
students. Fill in as backup for switchboard operators. Other duties
High school diploma or GED
Abilities, and Work Characteristics: Experience with Microsoft
applications and strong familiarity with Microsoft software.
Ability to learn new software. Excellent telephone, verbal,
written, and interpersonal communication skills. Ability to
prioritize and multi-task.
12.00 - 12.00 per hour
This posting is not a
guarantee of an open position. Applications for temporary part-time
positions are accepted on a continuous basis and reviewed by the
department when openings become available. Postings close yearly on
October 31; to maintain your application within the system, you
will need to re-apply each year.
Special Instructions to Applicants:
Unofficial transcripts are acceptable for the application process.
Official transcripts will be required upon hire.
Applicants may be subject to a background check.
Volunteer State Community College
, an AA/EEO
employer, does not discriminate on the basis of race, color,
religion, creed, ethnic or national origin, sex, sexual
orientation, gender identity/expression, disability, age (as
applicable), status as a covered veteran, genetic information, and
any other category protected by federal or state civil rights law.
See the full non-discrimination
The Tennessee Board of Regents
discriminate on the basis of race, color, religion, creed, ethnic
or national origin, sex, sexual orientation, gender
identity/expression, disability, age (as applicable), status as a
covered veteran, genetic information, and any other category
protected by federal or state civil rights law with respect to all
employment, programs and activities sponsored by the Board.
Full Non-Discrimination Policy.
To apply, visit https://tbr.csod.com/ux/ats/careersite/47/home/requisition/7516?c=tbr