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Software Licensing Analyst

Employer
University of Florida
Location
Florida, United States
Salary
Salary Not Specified
Posted Date
Jul 22, 2022

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Position Type
Administrative, Academic Affairs, Instructional Technology & Design (Campus), Business & Administrative Affairs, Computer Services & Information Technology, Technology Administration/Other, Chief Technology & Information Officers
Employment Type
Full Time
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Classification Title:

End User Computing Specialist II

Job Description:

UF Information Technology (UFIT) is currently seeking an intermediate-level Software Licensing Analyst to join Software Licensing Services, a unit within UFIT.

Employment with UFIT provides an excellent opportunity to work with other employees dedicated and focused on understanding and interpreting the technological needs of the University of Florida’s innovative and inspirational community.

Software Licensing Services (SLS) provides software licensing, distribution, and management services for departments at the University of Florida. SLS works with campus departments and software vendors to obtain campus agreements, provide software to end users, manage inter-department billing, and review license usage. SLS also maintains an online listing of software licenses managed centrally at the University of Florida.

Some key responsibilities and characteristics of this position are:
  • Assisting users with obtaining and installing managed software and licenses. This may involve working with departmental IT services and vendor support to resolve issues
  • Fulfilling and reconciling software order from campus via the SLS ordering system
  • Understanding licensing terms of supported software and serving as a resource for campus customers
  • Working within software vendor portals to manage end user accounts
  • Maintaining Software Licensing Services website including software availability and installation information
About UF Information Technology

The UF Information Technology division is comprised of eight departments reporting to the Vice President & Chief Information Officer. The departments reporting directly to the VP & CIO are Academic Technology, Research Computing, Infrastructure & Communication Technology, Applications, Development, & Integrations, Data Platform & Analytics, Information Security Office, Customer Experience & Resource Planning, and the UFIT Business Center. With established governance advisory committees and a set of well-defined, transparent processes aiding decision-making, UFIT strives to provide exceptional IT services in support of UF’s mission. For more information about UFIT and its goals and governance, visit http://www.it.ufl.edu/vp-cio-office/strategic-plan/ .

Learn more about UFIT at https://it.ufl.edu/ and @GoGatorsUFIT.

About the University of Florida

UF is one of the nation’s top-5 universities and a dynamic and rewarding place to work. The University seeks to recruit and retain a diverse workforce as a reflection of its commitment to serve a diverse global community. Plus, UF is in Gainesville, one of Florida’s most livable cities. Known for its natural attractions (wetlands, forests, springs, wildlife) and cultural offerings (music, theater, visual arts, and historic districts), the area also is gaining a reputation as a thriving hub for high-tech start-ups, as well as invention and research collaborations. We are excited about what’s happening here and know you will want to be a part of it.

UF Information Technology is committed to attracting, hiring, and retaining a diverse workforce and values diversity of thoughts, background, and experience. Achieving a top-5 public university ranking means we make it a priority to employ and work with people with different backgrounds, cultures, abilities, and ethnicities to discover new ways to leverage technology for teaching, learning, research, and the business needs of a comprehensive land-grant institution. We welcome applications from individuals who would bring additional dimensions to the university’s vision and mission.

Expected Salary:

$19.16 - $22.04 per hour; commensurate based on education and experience. In addition, the University of Florida offers a very competitive benefits package. https://benefits.hr.ufl.edu/

Minimum Requirements:

Associate's degree and two years of relevant experience; or a high school diploma or equivalent and four years of relevant experience.
Appropriate college coursework may substitute at an equivalent rate for the required experience but does not negate the minimum degree requirement.

Preferred Qualifications:

The ideal candidate will possess the following experience and skills:
  • Experience with software licensing and related direct customer support
  • Excellent communication skills; ability to explain complex, highly technical information to non-technical colleagues using clear, simple language in both oral and written communication
  • Experience troubleshooting and documenting software installation issues
  • Ability to manage multiple tasks and deadlines
  • Excellent service through professional and courteous interactions with internal and external customers
Special Instructions to Applicants:

Applicants are required to submit with their application:
  • Cover Letter
  • Resume or CV
  • Professional References (Minimum of 3)
This position requires U.S. work authorization.

This position is eligible for veteran’s preference. If you are claiming veteran’s preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See our Veteran's Preference Page for more specific information.

Application must be submitted by 11:55 p.m. of the posting end date.

Health Assessment Required: No

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