Administrative Assistant

Requisition ID: req3713

Job Title: Administrative Assistant

Department: The Office of Talent Strategy

Location: Columbus Campus

Employment Type: Staff

Employment Status: Board Approved

Bargaining Unit: Non-Bargaining Unit

FLSA Status: Non-Exempt

Compensation Type: Hourly

Compensation: $45,531

Schedule: Opportunity for a hybrid work schedule


Job Description:

Position Summary

The Administrative Assistant, Office of Talent Strategy provides general administrative and clerical support for The Office of Talent Strategy and the Executive Director, Talent Strategy. This role utilizes basic or advanced office and research skills depending upon position assignment and skill level demands. The employee may be reassigned, however, as required to meet the College's staffing and workload needs, and as skill level and experience increases.

Core Competencies Required

Professionalism, Managing Work, Continuous Improvement, Customer/Student/Employee Focus, Collaboration, Quality Orientation, Adaptability, Continuous Learning, Managing Relationships, Communication, Technology Savvy, Positive Approach

ESSENTIAL JOB FUNCTIONS

Leadership Support

Performs responsibilities, directly related to the management and general business operations of the Office of Talent Strategy including coordinating correspondence, coordination of travel, coordination of meetings, reservations, agendas and meeting minute distribution, overseeing monetary and budgeting transactions, establishing procedures, maintaining schedules of the Department staff.

Serves as initial point of contact for the Department. Represents the Executive Director on routine matters and resolves and processes complaints and situations not requiring the personal attention of the Executive Director with a high level of customer service Serves as a resource for decision making in matters delegated by the Executive Director. May represent the Executive Director at meetings or in communications in matters delegated by the Executive Director.

Administrative

Carries out major assignments in conducting the operations of the Department. Provides a wide variety of administrative tasks to support and incrementally advance assigned projects toward accomplishment of goals and desired results for the Department. Manages capital equipment, acts in place of the Executive Director, coordinates all information flow directed to the Executive Director, and the Department and performs other responsible administrative responsibilities on behalf of the Department that require the exercising of independent discretion pertaining to matters of significance.

Originates and creates data fields, spreadsheet criteria, formulas and report formats. Writes and edits data, reports and records requiring the drawing of conclusions and original thought. Develops reporting and record criteria.

Exercises sound judgment and discretion in dealing with matters on behalf of the Executive Director, including assembling, editing and publishing data records, reports, and correspondence.

Customer Service

Maintains excellent working relations with the public and internal contacts as representative of the Department and Executive Director. Provides additional training and support to all Department staff related to Department information, operations, and procedures.

Coordinates work and assigns tasks to part-time clerical staff. May provide direction to students and employees on procedures, directives and other routine matters.

Diversity, Equity & Inclusion

Fosters and maintains a safe environment of respect and inclusion for faculty, staff, students, and members of the community.

Other Duties and Responsibilities

Attends all required department meetings and training. Manages multiple assignments of varying complexity while meeting Federal as-well-as, internal regulations and procedures. Demonstrates the ability to adapt to changing needs of the College and business partners.

Initiative and willingness to take on additional responsibilities, as assigned and needed to ensure timely deliverables and solutions.

Usual Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position description. While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee frequently sits for periods of time, stands, and walks. Employee converses verbally or manually with others in person as well as by telephone. Vision demands include close, relatively detailed vision when focusing on computer screen. Employee occasionally lifts up to 10 pounds.

Working Conditions

Typical Office environment. Regular exposure to moderate noise typical to business offices. May travel to various Columbus State campuses and sites.

Knowledge, Skills and Abilities: Knowledge of: business related software, including Microsoft Office applications (Work, Excel, Outlook, PowerPoint); programs and applications related to assisting students with their educational needs; standard office procedures and practices; office administration; business English word usage, spelling, sentence structure, and punctuation; business and legal formats; FERPA. Skill in: working well under pressure; handling stress; excellent verbal and written communications, including grammar, spelling, and composition; prioritize tasks; strong customer service orientation; self- motivation; conflict resolution; general typing; attention to detail; strong organizational skills; detail- oriented. Ability to: accept performance-based criticism and direction; exercise good judgement in a variety of situations; to serve as a trusted member of an essential team, with the ability to effectively communicate and enhance the productivity of the Office of the President; develop and maintain effective working relationships with associates, vendors, students, telephone users and general public; maintain confidential and sensitive information; use good judgement; excellent listening skills; effectively work with persons of varying cultures and diversity; problem solve effectively; exhibit a pleasant public manner and telephone etiquette; originate correspondence; work independently; maintain confidential and sensitive information; exhibit flexibility in work schedule and job tasks; maintain accurate and complete work records.

Minimum Qualifications:

Associate's degree in a related field. Three (3) years' progressively complex administrative and scheduling experience. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).