Coordinator and School Certifying Official (SCO) Veteran Services

Title: Coordinator and School Certifying Official (SCO) Veteran Services

Department: Student Affairs

Number of Positions: 1

Anticipated Closing Date: August 14, 2022

Position #: 600880

Type of Appointment: Full-Time

FLSA Status: Exempt

Required Documents Needed to Upload at Time of Application:

· Resume

· Unofficial Transcripts

· Three Professional References (See below)

Reference check requirements:

· Non-supervisory roles: three (3) current or former supervisors

· Personal references (friends, co-workers, clergy, customers, relatives) are not considered acceptable references

About Pellissippi State Community College

Pellissippi State Community College is one of 40 institutions in the Tennessee Board of Regents system. TBR is the governing board of the College System of Tennessee, offering more than 400 programs of study at the state’s 13 community colleges, 27 colleges of applied technology and the online TN eCampus. The college serves an average of 10,000 students, making it the largest community college in Tennessee by enrollment. Pellissippi State Community College offers eligible employees a comprehensive benefits package that includes health, dental, vision, life insurance, retirement programs, time off including annual and sick leave, and much more.

In 2018, Pellissippi State became a member of an Achieve the Dream (ATD) three-year cohort adopting a theme of Start Strong, Stay Strong, Finish Strong for our work. Achieve the Dream has partnered with the program Integrated Student Experience at Pellissippi State (Insteps) to improve the fall-to-fall retention rates for full-time and part-time students by 13% in the next five years. Our vision is to ensure every student who attends Pellissippi State will develop a sense of belonging and confidence in their ability to succeed academically, grow intellectually, and make timely progress towards achieving their educational and vocational goals. If this is something that aligns with your values, we encourage you to apply.

Culture and Diversity

Knoxville claims a wide range of forward thinking national and international talents. The scholarly influence on the Knoxville metropolitan area bred literary greats including James Agee, Cormac McCarthy, and Nikki Giovanni. Knoxville is home to one of the largest sculptures dedicated to an African American in the country. Located in Haley Heritage Square is a 13-foot high bronze statue of author and Pulitzer Prize winner Alex Haley who chose to spend the last several years of his life in Knoxville. Renowned artists Beauford Delaney and Joseph Delaney hailed from Knoxville. Musicians Roy Acuff, Chet Atkins, the Everly Brothers, and RB Morris called Knoxville home during their careers. Women’s suffragist Lizzie Crozier French was active in the ratification of the 19^th amendment and was born and raised in Knoxville.

The lasting influence of these artists and activists leaves the Knoxville area as a welcoming area to live and work. More about the area and support groups can be found at Visit Knoxville https://www.visitknoxville.com , the Beck Cultural Exchange Center https://www.beckcenter.net , the Knoxville Urban League https://thekaul.org , Knoxville City https://knoxvilletn.gov , Knox County https://knoxcounty.org , My Knox Village http://myknoxvillage.com/business-directory/wpbdp_category/special-needsdisability-services/ , Knox Pride https://knoxpride.com/equality , Centro Hispano de East TN https://www.centrohispanotn.org , and Knoxville chamber https://www.knoxvillechamber.com

Position Summary: The overall purpose of this job is to serve as Pellissippi State Community College’s certifying official for student veteran benefits and plan and direct the college’s support programs for student veterans at Pellissippi State. The coordinator, in conjunction with the Veteran’s Support Committee, are charged with the development and enhancement of services for Veterans, service members, their dependents and survivors.

Essential Functions:

50% Ensure successful VA certifying for all students receiving benefits. Including advising student veterans with an understanding of their financial aid and VA benefit requirements. Establish relationships with other SCOs across the state and the State VA liaison.

20% Develop and implement programming for Veterans, service members, their dependents and survivors including both academic and non-academic needs to the extent the program supports student veteran success in collaboration with the Veteran Success Committee. Provide advocacy and assistance in support of student issues and challenges.

15% Maintain required VA reporting records for the specified time period and ensure successful VA and THEC auditing processes each year.

10% Develop awareness programs and workshops to educate faculty and staff on Veteran issues as they relate to higher education. Hire, train and supervise 3 to 4 VA work study students.

5% Participate in professional development as needed to maintain ability to perform the certifying duties and be aware of current VA regulations.

Note: The College reserves the right to change or reassign job duties, or combine positions at any time.

Key Results Areas: The measurable outcomes expected from this position include: maintaining clear and concise records in compliance with federal rules for certifying student veteran benefits. Provide programming to support the academic success of student veterans; provide social opportunities for student veterans to interact with other veterans and the student body at large; provide academic advising for student veterans and dependents with respect to their financial aid benefit package; collaborate with the Assistant Dean of Students on emergency fund opportunities; participate in college wide events; maintain the student veteran center

Job Requirements:

· Bachelor’s degree

· Two (2) years in higher education, experience with serving Veterans a plus

Part-time work experience is calculated at 50% credit of full-time work experience

Special Skills/Application of Knowledge:

Knowledge of issues faced by student veterans. Some knowledge of veterans’ benefits requirements is helpful. Knowledge of advising student veterans. Ability to engage in the college’s mission and values.

Scope of Responsibility: The financial impact of this position is that as the college’s funding formula will include the success of student veterans as a measure of the college’s success, if the coordinator is successful, the college’s funding may increase. If the coordinator is not successful, the college’s funding may decrease.

Complexity & Creativity: Certifying benefits for student veterans is complex. The coordinator will need to be up to date and understand all requirements related to the various benefit packages available for our student veterans. This position also requires some planning for outreach programs that will require creativity and organization. There are many student veterans enrolled at PSCC this requires commitment and organization to maintain compliance, monitor degree programs and support student veteran success.

Budgetary: The coordinator may be responsible for requesting and allocating funds for the Patriots Club through SEAL; Also funds for programming activities for student veterans.

Personal Contacts:

· The Coordinator will need to collaborate with a wide range of personnel across the college. Depending upon the circumstance, any of the following positions may be a contact and collaborator of the incumbent:

· Office of Institutional Effectiveness and Planning

· Faculty

· Office of College Advancement

· Manager of Admissions

· Manager of Financial Aid

· Dean of Students

· Director of Advising

· Director of Counseling

· Director of Disability Services

· Director of TRIO

· Director of New Student Orientation

· Campus Deans

· Academic Deans

· Assistant Vice President of Business Services

· Registrar

· Manager of Records

· Enrollment Services Coordinators

· Financial Aid Coordinators

· Counselors

· Coordinators in the Foundation Office

· Community agencies that represent veterans

Nature of Contacts:

· Exchange of information

· Provide education and training to increase understanding of issues facing student veterans.

· Provide support system for student veterans

· Solve problems encountered by student veterans

· Facilitate support for the Veterans Center

Physical Demands: The job will require that the incumbent remain stationary for extended periods of time and several times per year. The person will need to be able to occasionally move around campus and to off-campus functions to attend meetings and events.

Hazards: Lifting of and hauling materials could cause injury. Standing for extended periods of time can cause injury as well.

Pay Rate: $41,870 - $51,660.00/per year. Pay will be determined based on related work experience above required. To be considered in determining pay, all related work experience must be listed on the application.

Full-time Employment Benefits:

• Insurance Options Health, dental, vision, life, short/long-term disability, FSA/HSA Wellness Incentive Program, if enrolled in health plan

• Educational Assistance Fee Waiver Spouse/Dependent discounts Audit/Non-Credit Reimbursement Program

• Employee Assistance Program

• Retirement options Tennessee traditional pension plan option (TCRS) 401k with $50 company match/457/403b

• Employee Discount program with over 900+companies

• 13 Paid Holidays/Year Includes paid days off the last week of December

• Sick Leave Bank

• Longevity Pay

• Many opportunities for professional development

Special Instructions to Applicants: To be considered for a position at Pellissippi State, you must create an on-line application. Your skills, abilities, qualifications, and years of experience will be evaluated using only what is recorded on your application. Work experience that is not listed on the application will not be considered towards compensation. Please note: attaching a resume does not substitute for completion of the application form. Part-time work experience is calculated at 50% of full-time experience. Please note: to scan, upload, or attach documents, a computer and scanner are available at the Hardin Valley Campus Educational Resources Center, if needed.

Pellissippi State Community College is an EEO/AA/Title VI/Title IX/Section 504/ADA employer

If you have any problems or questions please contact Human Resources at Pellissippi State Community College’s Human Resource Office at 865-694-6607 or by email at recruiting@pstcc.edu .

If you are interested in this position, click on the link to the left to apply.

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