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Assistant Director for Student Care and Case Management, UM Housing and Community Standards

Job Details



Application instructions are located at the bottom of the page. Please apply directly through the University of Montana's career portal UM Jobs at https://umjobs.silkroad.com/ for positions at the University of Montana – Missoula, University of Montana Western (Dillon), and Helena College. Do not apply through Indeed.com or use easy apply through Indeed.com * .

The University of Montana (UM) invites applications for the Assistant Director for Student Care and Case Management for UM Housing and Community Standards . The Assistant Director position is a non-clinical case management position that focuses on support, providing resources, and does not provide treatment.

As the Assistant Director you will work in collaboration with the Behavioral Intervention Team (BIT) at the University of Montana to manage the case load of the BIT. The BIT is a campus-wide team of appointed professionals responsible for identifying, assessing, and responding to serious concerns and/or disruptive behaviors by students who may threaten the health or safety of the campus community. UM BIT is a member of NaBITA and follows NaBITA’s best practices and standards. The Assistant Director is responsible for the day-to-day management of the BIT cases.

The Assistant Director will report to the Executive Director for UM Housing and Community Standards and has a dotted line reporting relationship to the Vice Provost for Campus Life. The Vice Provost of Campus Life is the Executive Officer who has oversight for the BIT.

Position duties include but are not limited to:
  • Case Management Functions
  • Information Sharing in accordance with the Family Educational Rights and Privacy Act (FERPA), Marketing, and Communication
  • Follows the mission statement and goals of BIT.
  • Works with currently enrolled students to provide academic, counseling, or medical resources as needed.
  • Assist students with medical and other withdrawals as needed and re-entry back to the university when the student is ready to return.
  • Training
  • Policy Manual Development and Updating
  • Management of Referrals
  • Contacts the student as recommended by BIT team after receiving and assessing the referral by phone, email, or in person
  • Conducts an intake appointment with the student as recommended
  • Action Plan Creation, Coordination, and Implementation
  • Follow-Up Services including assisting the student as possible in reducing barriers to success
  • Integration with BIT
  • Case Review/Case Monitoring
    • In coordination with the BIT team determines when a case is active, when a case needs monitoring, and when a case needs to be moved to inactive.
    • Works with the BIT co-chairs on intervention plans, meeting agendas, and day-to-day operations of the BIT.
    • Defines and develops steps to assist the student given the risk factors associated with the behavior.
    • Monitors risk level and assesses effectiveness of the interventions.
    • Determines if more time or different intervention strategies are needed.
    • In collaboration with the Director of Residential Education and Community Standards, assist with and collaborate on the monitoring and support of UM Housing students of concern.
  • Participate in leadership level on-call duty rotation for the UM Housing community 365 days of the year to advise live-in professional staff and respond to situations as needed.
  • Documentation
  • Assessment Measures
  • UM Housing and Community Standards Responsibilities
  • Other Duties as Assigned
The University of Montana is an Affirmative Action/Equal Opportunity employer and has a strong institutional commitment to the principle of diversity in all areas. In that spirit, we are particularly interested in receiving applications from a broad spectrum of qualified people who would assist the University in demonstrating its five priorities for action : Place student success at the center of all we do; drive excellence and innovation in teaching, learning, and research; embody the principle of “mission first, people always"; partner with place; and proudly tell the UM story.

Position Details
  • Position is full-time, 1.0 FTE, MUS Contract and includes a comprehensive and competitive benefits package including Insurance package, mandatory retirement plan, partial tuition waiver, and wellness program.
  • Salary for this position is $52,000-$58,000 per year commensurate with qualifications.
Required Qualifications
  • A Bachelor’s Degree and (3) years of relevant professional experience
  • Strong desire to help students through a Justice, Equity, Diversity, and Inclusion framework
  • Experience leading or directing the work of others
  • Exceptional communication skills, including verbal, written, and interpersonal communications
  • Possess a thorough ability to communicate and collaborate with a wide variety of people in a precise and professional manner, both orally, electronically, and through written communication
  • Ability to work collaboratively with a highly diverse contingency of faculty, administrators, staff, and students across campus
  • Ability to maintain an organized workload requiring multitasking and the need to prioritize various responsibilities with little supervision
  • Demonstrated experience identifying and supporting students in crisis
  • Highly developed organizational skills
  • Skills required to effectively work with and remain respectful and professional in dealing with individuals throughout the course of highly stressful circumstances
  • Ability to understand and utilize new technology within the office; establish, maintain, process, and update electronic and paper files, records, and documents
  • Proficient ability in Microsoft Office and ability to learn systems such as Maxient, StarRez, or other databases, spreadsheets, etc., for data viewing, collection, and entry
  • Ability to develop an overall understanding of the University of Montana’s mission, program, and policies
  • Knowledge of or ability to learn and apply FERPA, the Clery Act, and Title IX as they relate to students’ rights to privacy and student conduct code disciplinary proceedings
Preferred Qualifications
  • Professional work experience in student affairs or related education experience.
  • Master’s degree in Higher Education, College Student Personnel Administration, Public Administration, Social Work, or Counseling


About UM

The University of Montana is flagship, research institution with approximately 10,000 undergraduate and graduate students. It is located in Missoula, a culturally vibrant community of about 75,000, surrounded by mountains and three rivers converge. Abundant recreational opportunities in surrounding state and national forests and nearby Glacier National Park and Yellowstone National Park complement a thriving intellectual atmosphere.

The Student Success/Campus Life sector focuses holistically on the student experience. We integrate the academic and extracurricular components of students’ lives for an outstanding student experience at the University of Montana.



To learn more about the University of Montana, Missoula, and the State of Montana, please visit the links below.
Criminal Background Investigation is required prior to Offer of Employment.
In accordance with University policy, finalists for this position will be subject to criminal background investigations.
ADA/EOE/AA/Veteran's Preference.
Reasonable accommodations are provided in the hiring process for persons with disabilities. For example, this material is available in alternative format upon request. As an Equal Opportunity/Affirmative Action employer, we encourage applications from minorities, veterans, and women. Qualified candidates may request veterans’ or disabilities preference in accordance with state law.
References *References not listed on the application materials may be contacted; notice may be provided to the applicant.
Testing Individual hiring departments at UM may elect to administer pre-employment tests, which are relevant to essential job functions.

E mployment Eligibility. All New Employees must be eligible and show employment eligibility verification by the first date of employment at UM, as legally required (e.g., Form I-9).

How to Apply

Extended Priority Application Date: Sunday, October 16, 2022 by 11:59 pm (MST)

Applications received by this date will be guaranteed consideration. Application review will continue until the position is filled.

Please submit the following application materials via "New Resume/CV" button below.

*Please note: only five (5) attachments are allowed per application. Please combine documents accordingly.
  • Letter of Interest – addressing the stated required skills for the position
  • Detailed resume listing education and describing work experience
  • Three (3) professional references - Names and contact information
Application instructions are located at the bottom of the page. Please apply directly through the University of Montana's career portal UM Jobs at https://umjobs.silkroad.com/ for positions at the University of Montana – Missoula, University of Montana Western (Dillon), and Helena College. Do not apply through Indeed.com or use easy apply through Indeed.com * .

Job Location Missoula, Montana, United States
Position Type Full-Time/Regular

Company

University of Montana.

At UM, we approach everything with creativity because that’s what this evolving world needs. We are stewards of this place, its history and our future. We are driving forward together, affecting change that is right for our place and people. We know of no better place than Montana and its university to make a lasting impact on the common good.

As Montana’s flagship university, we set a high bar for academic studies, creative accomplishments and scientific exploration which benefit our students, our community and the world at large.

The University draws a diverse, global population to Missoula – our home and the state’s second-largest city with about 80,000 residents – and helps cultivate an educated, engaged and vibrant community. Our students receive a world-class education in a broad range of subjects that include the arts, sciences, trades, graduate and postdoctoral study and professional training.

Our main campus, nestled in the heart of western Montana’s stunning natural landscape, spans 56 acres at the base of Mount Sentinel and along the Clark Fork River, and includes the park-like Oval at the center of campus, more than 60 architecturally unique buildings and a 25,200-seat football stadium. UM's 180-acre South Campus offers student housing, a golf course, soccer fields and an outdoor track facility. Missoula College occupies two sites, one just across the river from the main campus, and one on the southwest side of Missoula.

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