Enrollment Specialist, Part-time
Albany Campus, Albany, OR
Performs a wide range of complex and technical duties supporting
student enrollment and registration processes. Delivers student on
boarding support, providing excellent customer service and
displaying exceptional problem-solving skills. Works with the
Student Navigator and department staff to improve student
Education and Experience:
High school diploma or equivalent,
plus two years’ work experience related to education, student
services, training, or career planning, OR an equivalent
combination of education and experience that enables full
performance of all aspects of the position. i
Knowledge and Skills:
Requires a working knowledge of
instructional practices and techniques sufficient to accurately
develop academic plans that allow students to effectively and
efficiently complete their goals. Must have computing skills and
knowledge sufficient to use application software and online
resources. Requires desire and commitment to work with students of
diverse educational and cultural backgrounds and varying levels of
ability. Must have strong planning, organizing and prioritizing
Requires the ability to independently perform the
essential duties of the position. Must have ability to understand
and interpret faculty instructions in order to assist students.
Must be able to maintain confidentiality. Must have the ability to
adjust to changing environments and apply standards fairly and
appropriately. Requires the ability to organize, plan and
prioritize duties in order to meet schedules and time lines.
Requires the ability to understand the learning needs of diverse
students and appropriately respond to those needs. Must be able to
operate general office equipment, including computers with word
processing. Must be able to work respectfully with individuals of
all cultures, backgrounds, perspectives, and abilities.
Experience using a range of software and online resources related
to college records is preferred.
Experience using BANNER is preferred.
Experience providing assistance with individualized student
scheduling and/or retention at a community college is
Bilingual in English and Spanish is preferred.
Physical Requirements and Working Conditions:
Learned physical skill is required to perform keyboarding
functions. Must be able to use computer and other office equipment.
Requires ability to communicate effectively with staff and students
in person and over the phone.
Work is typically performed in an office setting with minimal
exposure to safety or health hazards. Considerable time is spent
working at a computer.
Provides registration assistance and explains required processes to
new students. Enters student enrollments into Banner. Ensures
students know their next step after enrollment. Responds to
unexpected situations by assessing college resources for a
Provides welcoming and friendly environment that focuses on
positive interactions. Works directly with LBCC staff and faculty
to ensure the academic needs of incoming students are met.
Maintains a friendly, empathetic and encouraging demeanor in order
to assist new students to navigate the registration process.
Serves as first point of contact for providing information,
answers, and referrals for all questions from incoming first-time
students. Accurately informs students on details of their classes
and trainings to ensure department meets onboarding
Uses available college information to guide students to appropriate
courses and college resources during their time as a student.
Introduces students to available tools and information contained in
Using knowledge of college processes, procedures, rules and
regulations, problem-solve with students around challenges and
Performs duties of Navigator during absences and oversees part time
staff for enrollment and registration questions, and provides
training involving phone and registration procedures, and accessing
Banner to retrieve student information.
Accesses, updates, and maintains accurate enrollment and other
Performs other related duties as assigned.
Please complete the online application and upload or attach the
following required documents:
- Cover Letter
Transcripts from institutions outside of the United States must be
accompanied by an international credential agency evaluation. Click
for a list of agencies who perform these services.
Applications are reviewed for minimum qualifications. In order to
be considered, your application must clearly show you meet the
minimum qualifications for this position.
U.S. Veterans must attach proof of honorable discharge (Form
DD-214, Copy 4) to their application to qualify for veteran’s
Proposed Start Date:
Full-time or Part-time
Number of hours/week:
Open Until Filled:
Special Notes to Applicants:
As a condition of employment, all new employees are required to be
compensated via direct deposit.
LBCC is an Equal Opportunity Educator and Employer.
LBCC offers a pay incentive to eligible employees who demonstrate
proficiency in conversational Spanish when evaluated and formally
certified by a college-approved professional or agency. Eligibility
to apply for and receive bilingual pay incentives for Spanish and
languages other than English are subject to the provisions of
Administrative Rule 6025-06. For more detailed information, please
LBCC Bilingual Pay Incentive Administrative Policy
Required fields are indicated with an asterisk (*).
- * How did you learn about this position? Please select one.
- Mid-Valley Sunday Newspaper
- Lebanon Express Newspaper
- Latinos in Higher Education
- HERC-Higher Education Recruitment Consortium
- Chronicle of Higher Education
- State Employment Department
- LBCC Employment Opportunities Website
- Eugene Register Guard Newspaper
- Other Online Website (specify below)
- Other (specify below)
- If you selected other above, please specify the website or
other resource from which you learned of the position.
(Open Ended Question)
- Cover Letter
- U. S. Veteran Proof of Honorable Discharge DD-214, Copy 4