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Enrollment Specialist, Part-time

Linn-Benton Community College
Oregon, United States
Salary Not Specified
Posted Date
Jul 20, 2022

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Position Type
Administrative, Academic Affairs, Adult & Continuing Education Programs, Student Affairs, Academic Advising & Academic Support Services, Admissions, Enrollment, Retention & Registrar, Disabled Student Services, Student Activities & Services
Employment Type
Part Time
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Position Information

Posting Number: 0600990-NC Position Type: Classified, Part-time Position Title: Enrollment Specialist, Part-time Division/Department: Extended Learning Location Albany Campus, Albany, OR Job Summary:
Performs a wide range of complex and technical duties supporting student enrollment and registration processes. Delivers student on boarding support, providing excellent customer service and displaying exceptional problem-solving skills. Works with the Student Navigator and department staff to improve student registration processes. Required Qualifications:
Education and Experience: High school diploma or equivalent, plus two years’ work experience related to education, student services, training, or career planning, OR an equivalent combination of education and experience that enables full performance of all aspects of the position. i

Knowledge and Skills: Requires a working knowledge of instructional practices and techniques sufficient to accurately develop academic plans that allow students to effectively and efficiently complete their goals. Must have computing skills and knowledge sufficient to use application software and online resources. Requires desire and commitment to work with students of diverse educational and cultural backgrounds and varying levels of ability. Must have strong planning, organizing and prioritizing skills.

Abilities: Requires the ability to independently perform the essential duties of the position. Must have ability to understand and interpret faculty instructions in order to assist students. Must be able to maintain confidentiality. Must have the ability to adjust to changing environments and apply standards fairly and appropriately. Requires the ability to organize, plan and prioritize duties in order to meet schedules and time lines. Requires the ability to understand the learning needs of diverse students and appropriately respond to those needs. Must be able to operate general office equipment, including computers with word processing. Must be able to work respectfully with individuals of all cultures, backgrounds, perspectives, and abilities. Preferred Qualifications:
Experience using a range of software and online resources related to college records is preferred.

Experience using BANNER is preferred.

Experience providing assistance with individualized student scheduling and/or retention at a community college is preferred.

Bilingual in English and Spanish is preferred. Physical Requirements and Working Conditions:
Learned physical skill is required to perform keyboarding functions. Must be able to use computer and other office equipment. Requires ability to communicate effectively with staff and students in person and over the phone.

Work is typically performed in an office setting with minimal exposure to safety or health hazards. Considerable time is spent working at a computer. Essential Duties:
Provides registration assistance and explains required processes to new students. Enters student enrollments into Banner. Ensures students know their next step after enrollment. Responds to unexpected situations by assessing college resources for a solution.

Provides welcoming and friendly environment that focuses on positive interactions. Works directly with LBCC staff and faculty to ensure the academic needs of incoming students are met. Maintains a friendly, empathetic and encouraging demeanor in order to assist new students to navigate the registration process.

Serves as first point of contact for providing information, answers, and referrals for all questions from incoming first-time students. Accurately informs students on details of their classes and trainings to ensure department meets onboarding objectives.

Uses available college information to guide students to appropriate courses and college resources during their time as a student. Introduces students to available tools and information contained in WebRunner.

Using knowledge of college processes, procedures, rules and regulations, problem-solve with students around challenges and barriers.

Performs duties of Navigator during absences and oversees part time staff for enrollment and registration questions, and provides training involving phone and registration procedures, and accessing Banner to retrieve student information.

Accesses, updates, and maintains accurate enrollment and other records.

Performs other related duties as assigned. Applicant Instructions:
Please complete the online application and upload or attach the following required documents:
  1. Resume
  2. Cover Letter

Transcripts from institutions outside of the United States must be accompanied by an international credential agency evaluation. Click here for a list of agencies who perform these services.

Applications are reviewed for minimum qualifications. In order to be considered, your application must clearly show you meet the minimum qualifications for this position.

U.S. Veterans must attach proof of honorable discharge (Form DD-214, Copy 4) to their application to qualify for veteran’s consideration. Proposed Start Date: Full-time or Part-time Part-time Number of hours/week: 19 Work Schedule: 19 hours/wk Posting Date: 07/20/2022 Closing Date: Open Until Filled: No Special Notes to Applicants:
As a condition of employment, all new employees are required to be compensated via direct deposit.

LBCC is an Equal Opportunity Educator and Employer.

LBCC offers a pay incentive to eligible employees who demonstrate proficiency in conversational Spanish when evaluated and formally certified by a college-approved professional or agency. Eligibility to apply for and receive bilingual pay incentives for Spanish and languages other than English are subject to the provisions of Administrative Rule 6025-06. For more detailed information, please review the LBCC Bilingual Pay Incentive Administrative Policy . Salary Grade 16 Salary/Rate
$17.37/hr Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you learn about this position? Please select one.
    • Mid-Valley Sunday Newspaper
    • Lebanon Express Newspaper
    • Oregonian
    • Latinos in Higher Education
    • HERC-Higher Education Recruitment Consortium
    • Chronicle of Higher Education
    • State Employment Department
    • LBCC Employment Opportunities Website
    • Eugene Register Guard Newspaper
    • Other Online Website (specify below)
    • Other (specify below)
  2. If you selected other above, please specify the website or other resource from which you learned of the position.

    (Open Ended Question)

Required Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. U. S. Veteran Proof of Honorable Discharge DD-214, Copy 4

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