Coordinator, Financial Assistance

Job Summary:

This professional staff member reports to Associate Director. This staff member will participate in efforts to increase the efficiency and effectiveness of the Financial Assistance systems. Duties also include support of student information systems, including FAFSA data loads, communications, federal verification, document management and customer service and support. This position may be approved for remote work on a hybrid basis. Remote work is not a right, but a working arrangement that can be modified or revoked by Miami University at any time for any reason.

Duties/Physical Demands:

Responsible for FAFSA data provided to the University. This includes loading all data into the financial aid software system daily; ensuring the accuracy of the data by utilizing various reports; analyzing and resolving conflicting FAFSA information with little to no oversight. Assist with the creation and maintenance of AppWorx jobs Responsible for departmental mailings which will include the creation of documents, update of data, compilation and merging of information for print and electronic mailings. Assist with federal verification, document management processing and sorting, scanning and indexing student files, when required. Create and run Microsoft Access, BI and SQL developer reports Maintain a basic working knowledge of federal financial aid regulations and eligibility criteria. Performs financial assistance counselor duties when needed. Functions as backup for other system staff when they are unavailable. Other duties as assigned.

Minimum Qualifications:

3 years of experience in higher education operations, technology or business setting or an Associate’s Degree and one year of experience in higher education operations, technology or business setting or a Bachelor’s Degree Data entry experience Organizational skills, including the ability to manage time, prioritize work, and handle multiple tasks simultaneously Ability to work independently with minimal direct supervision

 Desired Qualifications:

5+ years supporting student financial assistance processes and staff Experience with ad hoc reporting (MS Access, BI and SQL Developer)

Knowledge, Skills and Abilities

Organizational skills, including the ability to manage time, prioritize work, and handle multiple tasks simultaneously Ability to work independently with minimal direct supervision

Diversity Statement:

Miami University is committed to creating an inclusive and effective teaching, learning, research, and working environment for all.

For more information on Miami University’s diversity initiatives, please visit the Office of Institutional Diversity & Inclusion webpage. For more information on Miami University’s mission and core values, please visit the Mission and Core Values webpage.

EO/AA Statement/Clery Act:

Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to ADAFacultyStaff@miamioh.edu or 513-529-3560.

 As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at: http://www.MiamiOH.edu/campus-safety/annual-report/index.html, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.

Labor Law Posters for Applicants:

Miami University is committed to providing up-to-date information from the Department of Labor to our applicants for employment. Here, you will find links to the current information regarding the Family and Medical Leave Act (FMLA), Equal Employment Opportunity (EEO), and the Employee Polygraph Protection Act (EPPA).

Benefits Eligible: YES