This job has expired

Assistant Dean of Students, Student Assistance and Support Services

Northwestern University
Evanston, Illinois
Commensurate with qualifications and experience.
Posted Date
Jul 19, 2022

View more

Position Type
Administrative, Student Affairs, Academic Advising & Academic Support Services
Employment Type
Full Time
You need to sign in or create an account to save a job.

Assistant Dean of Students, Student Assistance and Support Services

Job ID: 45117
Location: Evanston, Illinois

Department: Dean of Students
Salary/Grade: EXS/9

Student Assistance and Support Services Mission: Through consultation, intervention and advocacy, Student Assistance and Support Services (SASS) strives to support, educate and assist students challenged with complex issues, crises and other barriers that impede academic success. By empowering students to navigate university systems and resources as well as make informed decisions about their individual needs, SASS fosters the development of skills that promote agency and resilience. Learn more about the SASS team here:

About Student Affairs: By pursuing justice, equity, and belonging, Student Affairs cultivates student programs, services, and skills; disrupts barriers; and partners across Northwestern and neighboring communities to create an inclusive culture in which all students can thrive. Learn more about the Division of Student Affairs here:

Job Summary:
Northwestern University seeks a dynamic and creative Assistant Dean of Students committed to fostering an outstanding educational experience for a diverse student population. The Assistant Dean should have a demonstrated record of accomplishment of commitments to social justice and racial equity. The Assistant Dean of Students reports directly to the Associate Dean of Students/Director of the Student Assistance and Support Service (SASS). The Assistant Dean serves as the case manager for all emotional, health, personal or family related crises associated with graduate and undergraduate students that are referred to the Dean's office and subsequent follow-up focused on assisting students in crisis or distress, prioritizing issues and bringing University and community resources to bear in order to maximize student success. Most of these crises are mental health related. The Assistant Dean will also serve on the emergency on-call rotation.

Must be available to work some evenings and weekends and serve on call as scheduled.

Principal Accountabilities:

  • Oversees case management responsibilities which include providing significant consultation to faculty, staff, parents/families, and students as the primary contact to address concerns, complaints, and issues;
  • Process medical leaves and reinstatements for undergraduate and graduate students in accordance with legal guidance surrounding the Office of Civil Rights, section 504 and the Americans with Disabilities Act;
  • Partners with academic deans and advisers, financial aid, residential life, and other key partners to assist students in navigating campus resources during times of crisis;
  • Provides outreach and education around recognizing and responding to students in distress;
  • Functions as the primary liaison with the hospitals and off campus treatment centers when appropriate;
  • Serves as point of contact with families during emergencies or crises;
  • Assists in insuring that the mission and goals for the Dean of Students Office and the university are communicated and achieved including support of both divisional and departmental strategic initiatives
  • Shares in the implementation and formulation of policy regarding the operational functions of the Dean of Students Office through membership on various University Committees and liaison relationships with departments and offices;
  • Documents all notes in Maxient Database;
  • Assists with preparation of the Annual Report;
  • Assists in the administration and interpretation of laws, rules, policies, and procedures, and assists in the development and implementation of policies affecting student life;
  • Serves as a member of the on-call rotation and responds to emergency and crisis situations;
  • Serves in broader Student Affairs capacities for larger events or programming, as well as outreach and education.
  • Performs other University duties as assigned by the Dean of Students.

Minimum Qualifications:

  • A master's degree in college student personnel administration, conflict resolution, counseling, social work or the equivalent combination of education and experience from which comparable knowledge and abilities can be acquired;
  • Minimum of seven years' post graduate professional experience, preferably at a college/university managing student crisis, providing direct service to students in distress, with evidence of successfully working with faculty, staff, students, and their families;
  • Demonstrated experience in program development, education and outreach efforts, marketing, and/or training;
  • Commitment to fostering student learning and support for adherence to community values;
  • Knowledge of issues and challenges facing undergraduate and graduate students living on- and off-campus;
  • Excellent written and oral communication skills;
  • Strong attention to detail and ability to respond in a timely manner to student concerns.
  • Evidence of commitment to continuous professional development; active membership in NASPA, ACPA, ASCA, HECMA, ACHA or other relevant professional association(s) considered a plus.
  • Knowledge of the Office of Civil Rights, section 504, the Americans with Disabilities Act and FERPA.

Preferred Qualifications:

  • A doctorate in mental health or L.C.S.W. in Social Work or the equivalent combination of education and experience from which comparable knowledge and abilities can be acquired
  • Work with college age students and treatment of families.
  • Eight to ten plus years of professional experience in higher education

Preferred Competencies:

  • Experience with Threat Assessment including assessment for suicidal ideation.
  • Strong interpersonal skills
  • Demonstrated leadership experience

Please apply online at

Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at to learn more.

Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life’s challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at to learn more.

Professional Growth and Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you’re interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at to learn more.

Northwestern requires all staff and faculty to be vaccinated against COVID-19, subject to limited exceptions. For more information, please visit our COVID-19 and Campus Updates website.

The Northwestern campus sits on the traditional homelands of the people of the Council of Three Fires, the Ojibwe, Potawatomi, and Odawa as well as the Menominee, Miami and Ho-Chunk nations. We acknowledge and honor the original people of the land upon which Northwestern University stands, and the Native people who remain on this land today.

Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Click for information on EEO is the Law.

You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalized job recommendations straight to your inbox.

Create alert