Information Systems Specialist I

University of La Verne

Information Systems Specialist I

Job Description Summary:
Under supervision from the Associate Director of Systems, utilize Banner Financial Aid, Cognos reporting tools, MS Office, and other software programs including but not limited to US Department of Education's Common Origination and Disbursement (COD), Central Processing System (CPS), National Student Loan Data System (NSLDS), EDConnect and TDClient systems, as well as California Student Aid Commission Webgrants, to perform data import and export activities, manage student aid packaging, troubleshoot and resolve system needs within the Office of Financial Aid and between University of La Verne departments and external agencies.
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The University of La Verne is a private not-for-profit university founded in 1891 located in La Verne, California. The core values that we live by are Ethical Reasoning, Diversity and Inclusivity, Lifelong Learning and Community and Civic Engagement. If you're passionate about these values, join us at the University of La Verne!

Specific Duties:

• Utilizing the Banner Financial Aid management system, Automic job scheduler, US Department of Education systems, and MS Office tools, manage the flow of data within the Office of Financial Aid and between University of La Verne departments and external agencies.
• Import all federal and private loan applications, certify and originate, liaise with student-facing staff to resolve questions of eligibility, and export completed loan records to the appropriate agency. Resolve any errors in transmission.
• Review and reconcile reports of unpaid disbursements, record rejects, errors in processing, etc.
• Import and export federal grant records, resolve any errors in transmission.
• Perform student outreach as needed for missing application data such as student loan entrance counseling, master promissory notes, credit applications, borrower agreements, etc.
• Assist in the annual configuration and testing of the Banner Financial Aid management system, including modifying existing Oracle SQL based rules and scripts, developing new rules and scripts as determined by the Associate Director of Systems, and test outcomes for satisfactory results.
• Collaborate with the colleagues in the Offices of Admissions, Registrar, and Student Accounts to troubleshoot system issues and ensure cross-functional integration of new processes.
• Collaborate with the Office of Information Technology to review, test, and implement automated job processes in the Automic scheduling system.
• Other duties as assigned.
• Be a culturally competent employee who attends/completes mandatory diversity and inclusivity trainings as provided by the university.

Minimum Qualifications:

• Experience working with databases, particularly those used to manage client or student records.
• Prior use of end-user reporting tools such as Cognos.
• Experience in non-profit organizations or institutions of higher education.
• Interpersonal and communication skills to collaborate effectively with supervisor, colleagues, vendors, and external parties.
• Adherence to strict ethical codes required of all financial aid administrators.
• Self-motivated, quick learner, able to take direction and meet deadlines.

Preferred Qualifications:

• Experience with Banner Student Information System.
• Prior experience in a financial aid office, either managing loan records or counseling aid applicants.
• Bachelor’s degree or equivalent combination of education and experience.

Location: La Verne Central Campus

Special Instructions:
To be considered for this position please visit our web site and apply on line at the following link: http://laverne.edu

Institutional Profile
Located in Southern California, the University of La Verne offers a distinctive and relevant educational experience to a diverse population of students, preparing them for successful careers and a commitment to lifelong learning across the liberal arts and professional programs. The academic units of the not-for-profit university include the College of Arts and Sciences, the College of Business and Public Management, the LaFetra College of Education, and the College of Law. The university offers both undergraduate and graduate programs, including degree programs tailored for working adults. The university's central campus is located 30 miles east of Los Angeles in the historic Old Town section of La Verne, a city with a population of approximately 35,000 at the foothills of the San Gabriel Mountains. The university also has eight regional campuses throughout California and the College of Law campus in Ontario, California. The university is classified as a Carnegie Doctoral Institution with moderate research activity. Core values are reflected throughout all curricular and co-curricular programs, its emphasis on close professor-student interaction, personal support of its students, and its diversity.

The University of La Verne prides itself in being reflective of the diversity of Southern California. Approximately 80 percent of its nearly 8,500 students come from diverse backgrounds and the U.S. Department of Education has designated the university as a Hispanic Serving Institution (HSI). With 80,000 alumni, the university fulfills a critical community function in educating students from underserved populations, many of whom are the first generation in their family to attend college.

The University of La Verne is an equal opportunity employer and does not discriminate against employment or employees on any basis prohibited by state and federal law. University of La Verne hires and promotes individuals based on their qualifications and is consistent with applicable state and federal laws, without regard to race, color, religion, gender, disability, medical condition a or sexual orientation



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